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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3333 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and installation speed as positive aspects of the remote start or security system install. Customers have also noted the clarity of explanations provided and the good range of the remote start. However, some customers have reported compatibility issues, wiring problems, alarm performance failures, and battery drain.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 3,333 reviews
  • Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my product with this mount that was recommended and we have had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car alarm and stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good store , my favorite place gor my electronic and appliances , samall and big.⁹

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really helpful to me if I have any questions or anything else I can do call them and they’ll help me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad employee was great! He did the job in the amount of time promised and was courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Very happy with the service and communication.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Viper remote start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robbie was excellent and very informative at my appointment! Will definitely recommend and will be back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to schedule with the team, got in and out with ease and efficiency!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyless Remote Start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy had my truck in and out and was super helpful and super nice!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent wasn't friendly and don't have any customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got what I wanted that should have came on the vehicle. I am very pleased with it !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free with installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Come free with best buy installation just ask about it if it dont.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my remote start on a cold day sure makes it more comfortable to get into to car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great staff. Knowledgeable and helpful with other starter purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    install time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a lot longer to install than we were told. we were told about 2 hours & it ended taking 4 1/2 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good installation customer service however I might have to take it back because it works on and off!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowlegeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent knowledgeable service team - Alvin, Brittany, Nick, Robert

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent support and qualified technician. They help you in understanding the device and make it easier to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for any car.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was good not easy to install but geek squad will help install it. Just wait for “free installation”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the geek squad, will definitely use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install and service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tim at our local Best Buy is awesome! Great overall customer service and great installer!

    I would recommend this to a friend