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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3329 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and installation speed as positive aspects of the remote start or security system install. Customers have also noted the clarity of explanations provided and the good range of the remote start. However, some customers have reported compatibility issues, wiring problems, alarm performance failures, and battery drain.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 3,329 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Anthony installed my remote entry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony was excellent, courteous and friendly. He assisted me every step of the way from recommendations to installation. He answered my questions and made sure I was comfortable with the use of the product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote car start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completed in a timely manner, installation was done professionally and tec was super friendly and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Purchase remote starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and installation. Hassle free and fast

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Quick and Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service installing my remote start system in my Truck last year. They were on time, explained what they were going to do and explained what else I needed to make it work for my diesel truck. Then once installed, they made sure I understood how it worked! Very nice and competent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car Alarm Installation Complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian (I wish I knew his last name) at the San Antonio store (Loop 410) was excellent. He made sure I had all the information I needed and even made sure my car was locked up in their garage since they had to keep it overnight. Needless to say, he did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my remote car starter was done at the selinsgrove store and the crew was very professional, the installer was very nice. When he explained the functions he didn't talk down to me and was very thorough. I actually had two remote starters installed one on a Wednesday and the other was the following Saturday and both experiences couldn't have been better. Everything works great better than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 4 out of 5 stars

    Installed my remote car start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was good and it was quick and looking nice

    I would recommend this to a friend
  • Pros mentioned:
    Explanation clarity, Installation speed

    Rated 5 out of 5 stars

    Installed in a timely manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item installation was done in a timely manner and explained how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Remote start installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Remote start was installed super quickly and when it became unpaired due to service I had done elsewhere on my starter, they re-paired my remote free of charge. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Helpful staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Fast and on time . Installer was very helpful with the install and app setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installer and cell phone professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys in your install department are top notch in cool springs. Used to go to Nashville west and that experience punched me away. Went to cool springs and the installers made me a fan of Best Buy again. Mr T in install and anestashia in cell phones were absolutely wonderful to work with. I will be back to cools springs best but because of them for my electronic needs again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote start install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very good job and they did it very quickly. Everything works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    John the installer part of the Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer John did a great job and was very helpful showing how everything worked. The work was done with pride! Can DO!! Mike does a great job in leading the team !!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installed quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and product received. definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I got this for my Daughter's Honda as a Christmas gift. I took it to Best Buy and the Geek Squad installed this under two hours. My daughter loves it, especially with the cold weather that just set in!! Great range. She can start it easily from her bedroom!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my remote starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that installed my remote starter did an excellent job. Everything was installed perfectly and a perfect timing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote starter Hyundai Elantra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and very professional, took the time to explain how the product works.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Very quick car remote start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fast and efficient and really appreciated the communication

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Range

    Rated 5 out of 5 stars

    Remote start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. Works perfectly. Better range than factory.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installation service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a car alarm installed (not remote start). The tech was very nice and went the extra mile. (I forget what he did that initially he said he would not, but then did it anyway, but whatever it was, it was very nice of him to do so.) I have been using the alarm for almost 2 years now and no installation issue.

    I would recommend this to a friend