Customer Ratings & Reviews

My phone person was polite, she pushed that i buy my car starter before i could see if there was an appointment sooner than listed once i had it in my basket. I did buy it as told, she cush the appt, I was gleeful, I got to the store and l my parts weren't there because virtual people and store people don't communicate! My appt was changed, my order date on products wasn't, the store manager accommodated me in person with an upgraded starter in stock at the same price, thank goodness. Time is a must in commodity. Respect that. I'm an avid shopper of best buy, I was about to change my entire perspective that day.

Greek squad install was very frustrating. They kept informing me that they tried it all and it wasn't possible. After 3 attempts, and contacting the right people, they made things right. It did take some research and extra effort but they pulled through. Please do more research before incorrectly informing customers. Thanks for following through.

The GS provided this service with the purchase of the Viper Remote Start system.

Have used geek squad in the past and it is very helpful!! Reasonable pricing!

Excellent Service. I would absolutely recommend their services to others.

I love how you can turn on the car with the remote. It's a really good product.

Very friendly and knowledgable. Would highly recommend these guys to anyone in the future.

Good quality,good price,good store,good customer service

We've brought all our cars here and installed remote starters in all our vehicles. Great fast service!

The Geek Squad audio tech installed the this accessory and explained to us what it does.

Great timely service. Answered all of my questions and showed me how to work the system.

I really enjoyed my experience at mt best buy. Thanks

The agents installed the harness with professional ease.

Guess I needed it to hook my stuff up .. won’t complain the remote start works

Josh, in Installation was very thorough and thoughtful!

Easy and convenient for clients. Don’t have to worry about how to install

After I purchased via Ebay a Viper (3306V) car alarm for my work Van I shopped around for installation prices and chose the cheapest place. NOT always the best choice. Bestbuy installs alarms purchased outside the store, so I made the appt. In May, a one hour slot time appt was rescheduled to July 17th for a four and half hour slotted time. Met a nice worker there who seemed to know about alarms. Handed my alarm unit to him and told him if I needed any additional parts for the back/sliding side doors to just charge me for them. The feature of my alarm read “Viper smart start compatible, Status LED alert light, Failsafe Starter Kill, Doubleguard shock sensor, Six tone siren…” Almost 5 hours later I picked up the Van. After I paid with a 40 dollar tip, he hands me the keys and “says here you go.” I look at him thinking, Isn't he going to show me all the features? Sooo, he quickly showed the simple lock and unlock that engaged the alarm.. I asked him if we can test the additional doors and he said there is no way to do that ( hmmm, did you do the work on those doors or not?). I decided to get out of there but before I left he briefed me that the alarm isn't warrantied but the labor is lifetime warranty.) Great!! Went home for testing and got bad results. Went into the cargo side of the van, closed and set the viper alarm. Manually unlocked the side door from the inside and opened it.. The alarm did not turn on. Did the same in the driver's seat - Alarm did not sound. Looked for the Status LED Light around the dash or window and noticed it was tucked underneath the dash above the brake pedal. That following Wednesday I went back.. And luckily The same person who worked with me was there that day. I questioned him about the Led indicator and the Starter Kill features and he told me Bestbuy does not allow those features to be done. What? Now you're telling me this?. You think he would mention what's not allowed or allowed before the installation,. I basically got an alarm installed with only the shock sensor working. . My Next visit is to see management on July 25th.. Made another appointment for August 14th to see if we can rectify things… Not sure if I should go along with it. Work is guaranteed!!! TO BE CONTINUED

The person who installed my remote starter was very knowledgeable and great to work with - I love it!

Great to be able to remote start my truck during cold weather. Should have done this along time ago.

Great job! They’re always ready to assist. Knowledgeable with their craft.