Customer Ratings & Reviews

Anthony was excellent, courteous and friendly. He assisted me every step of the way from recommendations to installation. He answered my questions and made sure I was comfortable with the use of the product.

Mark installed this unit in my car in about 30min. He was knowledgeable, helpful and answered every question i could throw at him. Install was clean, explaining was on point, highly recommend this guy to install your equipment and the Independence location in Va

Awesome service. Remote start was installed super quickly and when it became unpaired due to service I had done elsewhere on my starter, they re-paired my remote free of charge. 10/10

After initially struggling to schedule the installation, the store manager and installation associate made several phone calls to coordinate an earlier installation as the appointment schedule changed. The installation was quick with clear communication regarding drop off/pick up and product instructions.

The installer John did a great job and was very helpful showing how everything worked. The work was done with pride! Can DO!! Mike does a great job in leading the team !!

I had 4 appointments for a car alarm installation before it was working properly. The first appointment was at the Fairmont location, and the install was done but the guy couldn't get the door locks to work. He scheduled me for another appointment the next week, and still couldn't get it work, because I needed a part they initially told me I didn't need. After a few weeks of not hearing from anyone on getting my alarm installed correctly I had to drive 35 mins to the store for them to send me to a location an hour away (my third appointment). At the third appointment the guy told me he wasn't certified to mess with the wiring and made an appointment for another location that was over an hour away from home. The guys at the Sugar Land location finally were able to help and got everything working as it should and it took less than 20 mins. The guys at the Sugar Land location were very knowledgeable and quick. If you're in the houston area and need a car alarm installed go straight to them. The Sugar Land location gets 5 stars from me, but the other locations get 2, which is why I'm giving an overall rating of 3.

Great wonderful friendly knowledgeable service highly recommend

Professional courteous tech explained the operation starter seems to be working

The installer of this Drone Remote start using was excellent. Because my check engine light was on, he discussed the installation process, made me aware that if he ran into any problems, he would let me know. No problems were experienced and he was dead on when he said it would be done. As a matter of fact, he was 20 minutes early which helped me get down the road to work. I will come back if I purchase this unit for my other vehicles.

The installer was very very professional, fast, and thorough. Better than most that I have encountered.

Everything was great, made appointment and the unit was installed

Excellent service installing my remote start system in my Truck last year. They were on time, explained what they were going to do and explained what else I needed to make it work for my diesel truck. Then once installed, they made sure I understood how it worked! Very nice and competent!

This is my first vehicle (Honda CRV) with a remote start, and I love it! The device is simple and easy to use. Thanks, Best Buy, for the free installation! Great job by Torre B (Auto Tech); the installation was very quick and technician was really helpful explaining all the steps. I would highly recommend this product,

The agents installed our remote start timely without any issues

The installation of my remote start to my car was very quick. Didn't have any issues with car after I was very pleased with the work they did and happy I came here to get it done.

Very capable staff, very good at with installation.

They installed my remote start in my new SUV and did it quickly and neatly. They are wonderful!

Can’t go wrong with this unit. If you get this unit, you can work it with your factory clickers, but you might need to ask for that. I asked them about it. To get them to do it and that entailed moving the control center out and hooking it back up to the computer.

Excellent product and installation. Hassle free and fast

Had a great experience with installation. Quick service, easy to use.