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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3329 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and installation speed as positive aspects of the remote start or security system install. Customers have also noted the clarity of explanations provided and the good range of the remote start. However, some customers have reported compatibility issues, wiring problems, alarm performance failures, and battery drain.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 3,329 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a great experience with the team. they did it fast as they can.

    I would recommend this to a friend
  • Pros mentioned:
    Explanation clarity, Installation speed

    Rated 5 out of 5 stars

    Auto start was quick!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was fast and the explanation of how it works was quick but thorough.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Flawless Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy, in Burlington NC, installed this remote car starter quickly and flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got the Right one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to know which was the best starter for my Nissan Juke. I heard that people had trouble with locking their cars and not being able to unlock with the FOB that came with the starter. I was told the best device to get for my car and it works like a charm, no problems locking or unlocking my car.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    My alarm installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Merrillville, Indiana location was excellent. All my questions was answered. My installation was done in a very timely manner. Everyone in the store was very polite & helpful. I will definitely return back to that Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Remote start Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my remote start to my car was very quick. Didn't have any issues with car after I was very pleased with the work they did and happy I came here to get it done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jerry Rivas provides great quality service when it came to installing my remote start

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best techs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crews between two stores collaborated and was able to get my repairs/installs done! Awesome experience!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Car remote start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very good the remote car start geek squad they’re doing very good job

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those guys were great installing my alarm, does it in a great time also.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Remote starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote starter was installed faster then the quoted time which was nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for my old equinox with no factory rem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality installation at an affordable price.A must have for New york winter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took multiple appointments, but it works great no

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the remote starter black Friday sale at bestbuy & had it installed at bestbuy. The original install was late when I picked it up & I didn't take time to download app for it. Installer told me if I had any problems to bring it by & he would do it for me. I wasn't sure how to pair it so I took it back & a different installer was there. He worked on it & found out a piece wasn't attached so he got it installed. The app would start my truck, but would give an error that it didn't connect (while it was running). Installer said it was working because it was running. On Monday morning I was excited to remote start my truck & it be warm when I got in... that didn't happen... truck wasn't running when I went out. Tuesday morning I went in garage so I could hear it start. Came in house & it wasn't running when I went out about 5 minutes later. Made another appt to have it checked... it was warm & it started up & ran for 7 minutes, but it should have run 15 minutes. Installer finally got it to run 15 minutes 2 times in a row. Next time I tried to start it when it was cold it only ran 20 seconds, 40 seconds, 25 seconds so I made another appt. I had taken a video of it while I did the remote to time it & show installer. This time he was able to track down the problem & fix it. It has started & ran every time since! It took some patience, but now that it is working the way it should I love it!!! Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a very clean, efficient installation of a wonderful system

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good vehicle alarm for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, geek squad did I good job installing. I had to wait for installation, I’m disabled unfortunately the waiting room wasn’t very comfortable only a few hard chairs., No drink or snack vending machines and the bathroom was locked and for employees only.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake was great and helpful as explaining how to use our remote start

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installed automatic start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If was a ruff start the 1st item would not work after trying for hours had to to order a different brand and reschedule to have it installed but all went will the 2nd time and it works grate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician I had was very nice and knowledgeable. He answered all my questions and finished in a timely manner. I can’t realy see the entire remote starter set up because there is a piece of trim blocking part of the module but it seemes to be installed nicely it is zip tiptied and taped nicely. Wish I remember the techs name. Very please to talk to we had a nice conversation after he was done installing it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad car remote start installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad installation was scheduled for 10 am but the store doesn’t open until 11 am.??? The installer scolded me for not having all the components in the car. I was never told to pick them up from the store ahead of time. Other than this awkward start the installation was done in under 2 hours and very well done. Very pleased with the outcome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of vehicle cameras was installed in a timely manner. Cameras are placed in correct locations, obtaining optimal viewing angles front and rear. All wires and hardware are hidden. Install was done in two of my vehicles at Best Buy. I highly recommend the Eau Claire store auto GeekSquad.

    I would recommend this to a friend