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Customer reviews

Rating 4.5 out of 5 stars with 3312 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and installation speed as positive aspects of the remote start or security system install. Customers have also noted the clarity of explanations provided and the good range of the remote start. However, some customers have reported compatibility issues, wiring problems, alarm performance failures, and battery drain.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 3,312 reviews
  • Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He mounted my new stereo and showed me how to use and program with my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job installing my remote start.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Affected my tire pressure system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time I use the remote start, my tire pressure warning system tells me to contact the dealer. The dealer checked out the problem on multiple occasions and couldn’t figure it out. Finally, on my last complaint, they tracked the problem to the remote start installation. I’ve had four remote starts installed over the years, but this is the first one that affected my vehicle’s safety system.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They work really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only team that I don’t like that I wait for my appointment for like 20 days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zane did a great job installing my remote starter and was so nice to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car alarm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my car alarm and remote started. It helps a lot special winter times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the remote control is trashy they took less than 3 hrs to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the total protection plan, remote starts are installed free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation at West Palm Beach, Florida store!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians the best ever!! Highly recommend them for installation of remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech wast super Helpful, answered everything I asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to schedule a appointment, very accommodating fast and clean work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and friendly service. A call was received when car was ready

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unhelpful employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could leave zero stars I would. Had an appointment for weeks. Get cancelled on and told I’d be a priority. When I called to reschedule they tried to reschedule with me a month later. Extreme audio installed the same thing in less than an hour for 100$ cheaper the same day. Never wasting money at Best Buy again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Install we car starter on time thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work. 12345677810thumsup will come back more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful friendly and professional,will go back again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty, peace of mind for all parts needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful n responsive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very rapid installation. Explained after installation. Operation of system.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Things did not go well for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appointment was not available until two months after the purchase by which winter was over. Also the tech did not do good job in reinstalling the parts she removed from the car. Still have loose covers in my car. Other than that there is no issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gotta have this to install on a Tacoma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately the T Harness was included in the install, (holiday Promo)

    I would recommend this to a friend