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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3312 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and installation speed as positive aspects of the remote start or security system install. Customers have also noted the clarity of explanations provided and the good range of the remote start. However, some customers have reported compatibility issues, wiring problems, alarm performance failures, and battery drain.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 3,312 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and service. tech was friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience. Greatly and fast service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and advice from the installers. Helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Generally LOVE Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE Geek Squad and Total Tech Support. I renew these services yearly. The installation of the remote car starter was not as smooth as my past experiences. The appointment was changed several times for the tech’s convenience. First experience I’ve ever had like this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my CAR REMOTE STARTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job time and work wise ,very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Geeky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service provided by the Geek Squad. It's worth what I paid!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth install guy's were great and respected my vehicle thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Works great. Best Buy did a great job installing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and friendly service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the installation service that I received

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He very profession and quickly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He explain how used remote control very simple and ez for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was outstanding! Nice guy answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. Technician was very friendly and explained everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good optical audio cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just buy a optical audio cable you can tell the difference in sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have great experience with geek squad installation at best buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has not been installed yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you but the items have not been installed yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great , fast and professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very helpful , knowledgeable , fast , and so professional

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Remote starter install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a remote start for my vehicle along with additional parts the Best Buy website said I would need, I was informed by the “installation technician” that it probably wouldn’t work for my vehicle until I went to a ford dealership to have additional computer programming and other parts as necessary. Although it was nice to find out up front that a product that was verified compatible for my vehicle would not work and could cost anywhere up to an additional $500, the attitude from the installer was not needed. Seemed as though he had better places to be or better things to do. The starter was returned and I will go elsewhere.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for sharing this feedback with us. We know how important it is for your car installation to go as smoothly as possible. That's why we provide the option to schedule a free consultation with an Autotech on our site here: http://bby.me/teppe. By taking advantage of our free consultation you can get an estimate of the cost as well as recommendations on which of our products would best get the job done with your vehicle from one of our experienced Autotechs. That said, I can understand how not being aware of that tool before purchasing the remote start could have a negative impact on your experience, and for that we apologize. It is our goal to help make the process as easy on you as possible, so I hope you can give us another chance to provide you with the excellent service we strive for.

  • Rated 5 out of 5 stars

    Great Harness for Infiniti

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount is gauranteed to work properly with the appropriate vehicle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank U For Installing my starter and alarm system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Enjoy my starter system ❤ And my alarm ❤ system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my car starter dont have to go out in the cold to start the car

    I would recommend this to a friend