Customer Ratings & Reviews

The installation was fast and the explanation of how it works was quick but thorough.

Best Buy, in Burlington NC, installed this remote car starter quickly and flawlessly.

The installation was done right and it works great

Great work and took time to throughly explain the product!

Recently Had a washer/dryer delivered. Not only was the product right, they delivered on time and everything went well. No issues. Would recommend and will use again.

So far so good, geek squad did I good job installing. I had to wait for installation, I’m disabled unfortunately the waiting room wasn’t very comfortable only a few hard chairs., No drink or snack vending machines and the bathroom was locked and for employees only.

The geek squad did a great job installing the purchased remote start and did a great job on the installation. They advised me on all features and ask for my input to adjust some setting so they'd be set to my desired preferences.

Those guys were great installing my alarm, does it in a great time also.

Did a fabulous job was great and nice highly recommended

Installation of vehicle cameras was installed in a timely manner. Cameras are placed in correct locations, obtaining optimal viewing angles front and rear. All wires and hardware are hidden. Install was done in two of my vehicles at Best Buy. I highly recommend the Eau Claire store auto GeekSquad.

I bought the remote starter black Friday sale at bestbuy & had it installed at bestbuy. The original install was late when I picked it up & I didn't take time to download app for it. Installer told me if I had any problems to bring it by & he would do it for me. I wasn't sure how to pair it so I took it back & a different installer was there. He worked on it & found out a piece wasn't attached so he got it installed. The app would start my truck, but would give an error that it didn't connect (while it was running). Installer said it was working because it was running. On Monday morning I was excited to remote start my truck & it be warm when I got in... that didn't happen... truck wasn't running when I went out. Tuesday morning I went in garage so I could hear it start. Came in house & it wasn't running when I went out about 5 minutes later. Made another appt to have it checked... it was warm & it started up & ran for 7 minutes, but it should have run 15 minutes. Installer finally got it to run 15 minutes 2 times in a row. Next time I tried to start it when it was cold it only ran 20 seconds, 40 seconds, 25 seconds so I made another appt. I had taken a video of it while I did the remote to time it & show installer. This time he was able to track down the problem & fix it. It has started & ran every time since! It took some patience, but now that it is working the way it should I love it!!! Thanks

Excellent service, the technician install my remote start very fast and efficient

Love my remote start was quick they did a good job

My Geek Squad installation was scheduled for 10 am but the store doesn’t open until 11 am.??? The installer scolded me for not having all the components in the car. I was never told to pick them up from the store ahead of time. Other than this awkward start the installation was done in under 2 hours and very well done. Very pleased with the outcome.

First class experience all the way around! Purchased an auto start system (on sale) to replace the original system from my 2009 Subaru Forester. Made an appointment to drop car off at the local Best Buy, where I was greeted warmly and given a great overview of the work to be done and when to expect it. Picked up the car later that day (a little earlier than expected) and received an extremely helpful walkthrough of the new auto start and its features. There was only one employee working in the Best Buy garage that day and he was single-handedly taking great care of all the customers. Couldn’t have been happier.

Remote start technicians were very friendly and did a great job. Handled everything professionally. Only thing we had to ask for them to show us how to use the remote rather than them offering. We thought that should be automatic. Once we asked, the technician took the time to make sure we knew exactly how to use it.

Excellent experience thanks to your infamous Geek Squad. Levittown employee Connor answered all my questions before the installer worked on my car efficiently & in only a short amount of time. NJ Best Buy does not install auto starters, so I made the trip to Long Island. Well worth it! Unit works great & is well appreciated. Great job guys!! Thank you.

Done efficiently and professionally. I had originally ordered a different unit, but your associate said that they were having some issues with that model. He suggested the Compustar which was only slightly higher pricewise and had the same discount.

The technician I had was very nice and knowledgeable. He answered all my questions and finished in a timely manner. I can’t realy see the entire remote starter set up because there is a piece of trim blocking part of the module but it seemes to be installed nicely it is zip tiptied and taped nicely. Wish I remember the techs name. Very please to talk to we had a nice conversation after he was done installing it.

Good quality installation services. Remote starter works great, no issues at all. While the quality of the installation is great, I wasn't always impressed with the organization of the installation department. There's usually no one assigned to book appointments or handle pick-ups and drop offs. If they could improve in that area, they would have a top-tier operation.