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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3330 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and installation speed as positive aspects of the remote start or security system install. Customers have also noted the clarity of explanations provided and the good range of the remote start. However, some customers have reported compatibility issues, wiring problems, alarm performance failures, and battery drain.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 3,330 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy is on point.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently Had a washer/dryer delivered. Not only was the product right, they delivered on time and everything went well. No issues. Would recommend and will use again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Very efficient Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was ready to begin installation of my remote start system when I showed up to keep my appointment. One of the installers estimated a wait of 2-2 1/2 hours; but the head "Geek" did the installation and had it done in just over an hour--took me out in the parking lot and explained the functions of the fobs--and left me feeling like a valued customer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got done Compustar 2 way auto starter installation for 2022 Toyota Rav4 (just installation) . They did a really good job. Plus, they give a lifetime warranty on installation.. just keep the yellow paper safe. So it's easy to claim warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad installation crew thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service started with a little hiccup from the web site but was soon resolved. After the install began it was smooth sailing from there. The product works very well and the install very professional and secure. You wouldn't even known that the dash was opened up. Great job again by the installation crew especially Crispin Hernandez!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote Start Installation with T-Harness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased a remote start for my car, and had Geek Squad install all parts and components. My service tech did a GREAT job on the install, explained everything he did, showed me where everything was installed, and everything was on-time. I don't remember his name, but this guy is superb. I wouldn't hesitate an instant to have Geek Squad at my Best Buy perform service work for me again!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Jeep Remote start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great, made appointment and the unit was installed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great addition my wife love the remote starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, working like a charm thanks to the kind n nice young auto tech guys at the Burlington location. He did a wonderful job installing the remote starter. After dealing with the missing part in revere and appointment being reschedule. Thanks to the auto tech n his manager. He able to installed my remote without the extra charge for the missing part. They did the right thing's

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote car starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avon Indiana’s Best Buy’s tech, Cameron, did a great job installing our remote start on our car! Clean installation and he was very clear instructing an old man on using the remote! My wife is happy and and is wanting a new stereo. I will request Cameron for the installation. Nice to see some young people with a good work ethic these days!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was great!!! So will recommend him to others. He's a keeper.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very attentive and friendly staff, they did a perfect installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchased as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my boyfriend LOVED this gift! It does wonders when its cold outside and you can just start the car from inside. Great gift!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great experience with installation. Quick service, easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and hassle free installation of remote start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an easy process and hassle free. I would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went well and was professionally done. I gave it a 4 star because my original appointment was for Saturday. I dropped of my car at the scheduled time and got call late in the evening that i cannot get my installation done till Wednesday. The installation was done Tuesday but I I had to go 3 days without my car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top-notch service and professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First class experience all the way around! Purchased an auto start system (on sale) to replace the original system from my 2009 Subaru Forester. Made an appointment to drop car off at the local Best Buy, where I was greeted warmly and given a great overview of the work to be done and when to expect it. Picked up the car later that day (a little earlier than expected) and received an extremely helpful walkthrough of the new auto start and its features. There was only one employee working in the Best Buy garage that day and he was single-handedly taking great care of all the customers. Couldn’t have been happier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Chuck’s the man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great experience with an installation of a Compustar remote start for our 2020 Kia Telluride. Chuck took his time to explain everything to me and my wife. No complaints, only praise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great installer and he was able to program it to my factory remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote starter installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first vehicle (Honda CRV) with a remote start, and I love it! The device is simple and easy to use. Thanks, Best Buy, for the free installation! Great job by Torre B (Auto Tech); the installation was very quick and technician was really helpful explaining all the steps. I would highly recommend this product,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Auto start on my car

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very capable staff, very good at with installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Geek Squad installed my remote starter fast!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a remote starter for my daughter for Christmas. The professionals at Geek Squad were fast, efficient, and courteous. They said it would take about 4-5 hours. They finished the installation in under 4 hours. They also showed my daughter how to use it and answered all her questions. We were very happy with their service! Would recommend their services to everyone!

    I would recommend this to a friend