Customer Ratings & Reviews
- SKU:
- 1506273
Customer reviews
Rating 4.5 out of 5 stars with 3316 reviews
(3,316 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the overall performance and installation speed as positive aspects of the remote start or security system install. Customers have also noted the clarity of explanations provided and the good range of the remote start. However, some customers have reported compatibility issues, wiring problems, alarm performance failures, and battery drain.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great installation and Warrenty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an Autostart installed/purchased from BestBuy. Still works flawlessly. Installation was very professional. I also have the extended warranty on a few TV's. One they came in and replaced the whole Board. Should be good for another 5 years,hopefully more.
I would recommend this to a friend Rated 1 out of 5 stars
Never used this Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NEVER USED THIS PRODUCT? Can't say how good or bad it is.
I would recommend this to a friendRated 1 out of 5 stars
Waiting too long for instance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waiting too long. I did not happy about services. Not recommend to my family anf friends.
No, I would not recommend this to a friendRated 1 out of 5 stars
Missrepresented service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent placed a bag of parts into my car trunk, and I don't believe this qualifies as 'installed'.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for connecting with us on this. I apologize for the disappointment. We'd like to know more about what happened and see if there's anything we can do to help or clarify. If you'd like, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Next time ask!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent (Davin) removed an old remote fob from my keyring. Geek Squad yes, Davin no!
No, I would not recommend this to a friendRated 1 out of 5 stars
Best Buy Customer Service and Management is Awful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Customer Service and Management is Awful!!! I may get a refund before installation.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for reaching out about this. I'm sorry to hear you've had a poor experience. That's definitely not the level of service we aim to provide. We would like to hear more about what happened and see if there is anything we can do to help. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Had to have it removed with no refund
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tripped fuse, had to remove, mngr declined refund, had to pay dealer to diagnose issue, out all costs involved
No, I would not recommend this to a friendRated 1 out of 5 stars
Best Buy Service - Needs Improvement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy service installer was inexperienced & really struggled with installation
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.
Rated 1 out of 5 stars
Service Rescheduled!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was not done instead It was re scheduled for next friday!
I would recommend this to a friendRated 1 out of 5 stars
Poor service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not have service done yet but got email was saying complete
I would recommend this to a friendRated 1 out of 5 stars
Sucky service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. 4 @appts never got finished. Returned item
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very rude, that’s why we returned the items and went to car toys plus cheaper
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible install remote start still doesn’t work and I’m very unsatisfied
No, I would not recommend this to a friendRated 1 out of 5 stars
Can’t do installation for this item.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They advertise this product but they can’t do the installation and included for that item.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Don’t do it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buy a new car. The hassle isn’t worth it. Car randomly starts and stops. Paid to have it removed.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi, Paula! We hate to hear that you had some issues with your Remote Start Installation. We always hope that there are no issues with installations, and we'd love to have this addressed for you. It would be our recommendation to speak to the store that installed this for you, or to call us at (800) GEEK-SQUAD, or (800) 433-5778, for further assistance.
Rated 1 out of 5 stars
Don't install at the store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible installation with many mistakes which created several problems.
No, I would not recommend this to a friendRated 1 out of 5 stars
My remote start is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasnt happy took way to long because they wernt working on my car and paid $100 for free install
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor service. They didn’t install my device. Service is really bad.
No, I would not recommend this to a friendRated 1 out of 5 stars
Really bad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They cancel my appointment after pick up my items, really bad .......
No, I would not recommend this to a friendRated 1 out of 5 stars
Never again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was very disappointed in the install and issues leading up to it.
No, I would not recommend this to a friend