Customer Ratings & Reviews
- SKU:
- 1506273
Customer reviews
Rating 4.5 out of 5 stars with 3333 reviews
(3,333 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the overall performance and installation speed as positive aspects of the remote start or security system install. Customers have also noted the clarity of explanations provided and the good range of the remote start. However, some customers have reported compatibility issues, wiring problems, alarm performance failures, and battery drain.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Really bad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They cancel my appointment after pick up my items, really bad .......
No, I would not recommend this to a friendRated 1 out of 5 stars
Never again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was very disappointed in the install and issues leading up to it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Damaged Vehicle During Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Damaged my new car and hasn't been resolved in over a month.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worth the wait
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once again, what is this? Looks like it’s worth 25 points
I would recommend this to a friendRated 1 out of 5 stars
Gained nothing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a intended device for Best Buy geek to install only. False in store support
No, I would not recommend this to a friendRated 1 out of 5 stars
Stock low
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They couldn’t install products wasn’t in stock……….
I would recommend this to a friendRated 5 out of 5 stars
Excellent Techs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Josh and Michael, (First&Main, Colorado Springs), did an excellent job on both my vehicles and were polite and professional. The installs took exactly the amount of time they told me it would. The install was completely professional, no missing bolts or loose trim, didn't even look touched. The sensor is about 3 inches long and barely noticeable. In fact I didn't see where the sensor was until the following day. They explained the device and fobs with great detail and did all the setup on their end with Drone so all I had to do was download the app and create my account. The fobs are normal size and I love that the 2 way fob chirps to let me know the action was successful.
I would recommend this to a friendRated 1 out of 5 stars
Geek squad ordered wrong part
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible customer service, did not get everything installed.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for uploading your review. It's always frustrating when an appointment is not up to standards. It is important that we receive feedback from our customers to help ensure that we can grow and improve our services in the future. We would like to hear more about what happened and see if there is anything we can do to help. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Not installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cooked the computer whwn intalling. New system ordered. Not in stock
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We're sorry that your install could not be completed due to an issue with the computer. Please keep in touch with your local Autotech so you can schedule a new install once all the needed parts are in.
Rated 1 out of 5 stars
Returning
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install didn’t know what he was doing filing a law suit
No, I would not recommend this to a friendRated 1 out of 5 stars
It’s not installed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They agent told me it’s not full item to install so he canceled
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for writing to us! It's always frustrating when appointments don't go as planned. It sounds like you may not have had all the parts necessary for your service. To ensure you have all the appropriate parts, you’ll want one of our Autotechs to check your vehicle out before making any purchasing decisions. Please visit bby.me/uf6al to set up a free consultation.
Rated 1 out of 5 stars
Ok service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the Vineland Store install a unit and they did a horrible job.
No, I would not recommend this to a friendRated 1 out of 5 stars
Wish I could rate this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never was this product installed or money was never refunded.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Remote Start Installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My geek squad service was excellent. I was able to schedule an installation within about a week of ordering my remote start online. My installation was one Tuesday, the is talker called me Thursday to me sure we were still good to go. She called me again on Monday to answer any question. She also took a few minutes when I dropped the car off to talk to em about the install. It took a little longer than she had anticipated. She had trouble getting the correct code to work with my Camry. I had dropped my car off so it was fine. I would rather it take a bit longer and be right. The installation looks good and works perfect. When I picked my car up she went through the remote start with me and showed me how it works. Overall great experience.
I would recommend this to a friendRated 4 out of 5 stars
Remote start install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When my remote start was first installed, some of the installation was done wrong by the tech. I called up Best Buy and they had me bring it back. A different tech had it fixed in no time and was very friendly and professional. Apparently the first tech had forgotten to wire the brake killswitch. So I could have technically driven my truck without the key in the ignition. Thankfully it was sorted and its been great ever since!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great installation and Warrenty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an Autostart installed/purchased from BestBuy. Still works flawlessly. Installation was very professional. I also have the extended warranty on a few TV's. One they came in and replaced the whole Board. Should be good for another 5 years,hopefully more.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very professional
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent installed the car starter. I went to other places and cost to install was quite expensive so I decided to stick with the installation I purchased with product. Was very professional and informational. Product works as supposed to.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Remote installed "QUICKLY"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Technicians did an excellent job installing the remote starter package. They did it in the time they said and showed me how to use it and how it works on my GMC Canyon.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Installation Agent was the best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad agent was very helpful and fast in the installation process.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Car starter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service tech was very knowledgeable and helped my daughter understand how to use it. He weny above and beyond
I would recommend this to a friend