Customer Ratings & Reviews
- SKU:
- 1506273
Customer reviews
Rating 4.5 out of 5 stars with 3316 reviews
(3,316 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the overall performance and installation speed as positive aspects of the remote start or security system install. Customers have also noted the clarity of explanations provided and the good range of the remote start. However, some customers have reported compatibility issues, wiring problems, alarm performance failures, and battery drain.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Damaged Vehicle During Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Damaged my new car and hasn't been resolved in over a month.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worth the wait
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once again, what is this? Looks like it’s worth 25 points
I would recommend this to a friendRated 1 out of 5 stars
Gained nothing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a intended device for Best Buy geek to install only. False in store support
No, I would not recommend this to a friendRated 1 out of 5 stars
Stock low
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They couldn’t install products wasn’t in stock……….
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very professional
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent installed the car starter. I went to other places and cost to install was quite expensive so I decided to stick with the installation I purchased with product. Was very professional and informational. Product works as supposed to.
I would recommend this to a friend Rated 1 out of 5 stars
Geek squad ordered wrong part
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible customer service, did not get everything installed.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for uploading your review. It's always frustrating when an appointment is not up to standards. It is important that we receive feedback from our customers to help ensure that we can grow and improve our services in the future. We would like to hear more about what happened and see if there is anything we can do to help. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Not installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cooked the computer whwn intalling. New system ordered. Not in stock
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We're sorry that your install could not be completed due to an issue with the computer. Please keep in touch with your local Autotech so you can schedule a new install once all the needed parts are in.
Rated 1 out of 5 stars
Returning
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install didn’t know what he was doing filing a law suit
No, I would not recommend this to a friendRated 1 out of 5 stars
It’s not installed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They agent told me it’s not full item to install so he canceled
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for writing to us! It's always frustrating when appointments don't go as planned. It sounds like you may not have had all the parts necessary for your service. To ensure you have all the appropriate parts, you’ll want one of our Autotechs to check your vehicle out before making any purchasing decisions. Please visit bby.me/uf6al to set up a free consultation.
Rated 1 out of 5 stars
Ok service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the Vineland Store install a unit and they did a horrible job.
No, I would not recommend this to a friendRated 1 out of 5 stars
Wish I could rate this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never was this product installed or money was never refunded.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Remote installed "QUICKLY"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Technicians did an excellent job installing the remote starter package. They did it in the time they said and showed me how to use it and how it works on my GMC Canyon.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Car starter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service tech was very knowledgeable and helped my daughter understand how to use it. He weny above and beyond
I would recommend this to a friend Rated 5 out of 5 stars
Auto start system!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service installation, particularly for auto start systems, was exceptional, and the staff demonstrated remarkable professionalism. They have successfully installed systems in over ten vehicles for our main operations over the past decade, and we have not encountered any issues. We highly recommend their services for future business endeavors.
I would recommend this to a friendRated 5 out of 5 stars
Happy with the geek squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy geek squad and installation team has been great to work with and has done good jobs and they’re gonna be installing some dash cams in my vehicles this week. Can’t complain about the team in Casper. They’ve been great.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Remote car starter.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.VIPER - Excellent Remote car starter. No problems so far.
I would recommend this to a friend Rated 4 out of 5 stars
Did a good job
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took much longer to install than what was told to me, then my truck ran horribly on my drive home. After finding a ride to work the next day, then another trip back it was quickly fixed and he made it right with a gift card. Honest mistake.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and understanding. I had to leave work early and barely made it but they were ready to install it. No issues. They did a good job and install it in a timely manner.
I would recommend this to a friendRated 5 out of 5 stars
Installation Agent was the best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad agent was very helpful and fast in the installation process.
I would recommend this to a friendRated 4 out of 5 stars
Computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Agent Help With All My Problems With My Computer & And Answered All My Questions
I would recommend this to a friend