Customer Ratings & Reviews

Remote start completed In estimated time and tech demonstrated how to use. Have only used once so far because mainly used in cold weather. Only negative was that because of Covid, had to walk all the way around building to go into store instead of being able to get through door by install counter.

The tech, Cung, was extremely knowledgeable and thorough. He made suggestions prior to installation which allowed me to purchase the correct equipment. Love the finished product.

Geek Squad technician set the installation would take about 2 hours, it was completed in less than one hour. I couldn't figure out how to sync the phone app and remote , went back the next day and they came out right away to help me fix the problem. I would recommend Geek Squad installation team to friends and family.

Another Great product experience that Bestbuy stnds by..installation was fast an knowledgeable cant go wrong for the safty of my ife n hr cars security..

The tech did a great job and it was ready as stated.

The remote start does everything I wanted it to. Easy to operate, and works great! The tech installers at Best Buy were very knowledgeable, friendly, and helpful. Their instructions on how to use the system were top notch. I highly recommend them!

Installation tech was knowledgeable, courteous, and personable. Product was top notch and I will be back soon for a new sound set up for my car. Thank you Best Buy... You guys rock!!

Very impressive. The specialist finished the remote starter installation in about 30 minutes. George also explained me everything I had to know about the device, including the errors may occur. Very happy with the quality of it and a great installation.

Technician installed my keyless entry system quickly and it works like a charm. We were worried because it's an older car, but he got it to work just fine! Thank you so much!!

After 4 return trips and 7 hours, the installer was told by management to change products. The 5th trip was the charm. To bad it took us going into the regular part of the store and demanding my money back, in order to get done, what should have been done long before.

Fast installation, very professional, and works great.

The technician mounted my remote starter and it works like a charm.

So other then the ammount of time I had to wait for the tech to finish I wanna say about 4 hours... Everything was perfect the car starts whats more their to ask lol. I did want the remote to be Lock Unlock Lock but sadly that wasn't changed but I'm still happy about my purchase.

Geek squad guys are awesome!!..total pro installation of viper remote start..Installation took about an hour longer than anticipated but not geek squads fault..Viper had changed the wiring on their product and not told anyone..took a few phone calls but geek squad stuck with it and nailed it!!..great good!!

Yes!! So 3rd time I've purchaed and had bedt buy janseville Wisconsin group to the work. Ftom purchase to install flawless. Love it.

Great service installer was knowledgeable and courteous it only took 2 hours in the area I could shop and have something to eat time went by quickly. I’ve already recommended to several friends and family

Good work on my car remote start I would highly recommended

Installation was quicker than quoted. Got in sooner and everything works wonderfully. Technician went over all the features and made sure i was comfortable with the remote start before leaving. Professional, friendly and associates were masked

Travis at the Best Buy Federal Way, Washington location was on point!! Came in and remote start was installed the same day with no problem!

The agents installed a remote starter in my SUV and did a quick/ great job. Marcus even walked outside and showed me how to operate the system. I appreciate that extra service. Highly recommend them!