Customer Ratings & Reviews

Very impressive. The specialist finished the remote starter installation in about 30 minutes. George also explained me everything I had to know about the device, including the errors may occur. Very happy with the quality of it and a great installation.

Remote start completed In estimated time and tech demonstrated how to use. Have only used once so far because mainly used in cold weather. Only negative was that because of Covid, had to walk all the way around building to go into store instead of being able to get through door by install counter.

Made an appointment at a scheduled time. Showed up a few minutes early, dropped off my vehicle no problem. Installation process was made simple with the professional workers there. They notified me when the installation was complete over the phone. Informed me on the basics of how to use the product once installed. Very professional service.

Great service installer was knowledgeable and courteous it only took 2 hours in the area I could shop and have something to eat time went by quickly. I’ve already recommended to several friends and family

The agents installed a remote starter in my SUV and did a quick/ great job. Marcus even walked outside and showed me how to operate the system. I appreciate that extra service. Highly recommend them!

Geek Squad technician set the installation would take about 2 hours, it was completed in less than one hour. I couldn't figure out how to sync the phone app and remote , went back the next day and they came out right away to help me fix the problem. I would recommend Geek Squad installation team to friends and family.

Very fast install. Techs communicated well and are knowledgeable

Excellent install. Limited store locations to choose from. Limited scheduling availability Surprising since they only schedule two vehicles each day.

I have done 5 remote starts at best buy and have had a great experience every time. This remote works great and the installation texh is very knowledgeable and great at installs

The tech did a great job and it was ready as stated.

Installation was quicker than quoted. Got in sooner and everything works wonderfully. Technician went over all the features and made sure i was comfortable with the remote start before leaving. Professional, friendly and associates were masked

So other then the ammount of time I had to wait for the tech to finish I wanna say about 4 hours... Everything was perfect the car starts whats more their to ask lol. I did want the remote to be Lock Unlock Lock but sadly that wasn't changed but I'm still happy about my purchase.

Love the straight answer from technician that he will not install this on RAV4 Hybrid. He was quite confident on the stance.

Fast installation, very professional, and works great.

I purchased this remote starter for my wife Kia Sorento as a Christmas present. It works very well and she is extremely happy.

I was a little late for appointment due to flat tire. Service rep was very accommodating and understanding. Installation was completed prior to expected end time. Very pleased with service!

The care, convenience and customer service I received was ABSOLUTELY amazing!! I worked at Best Buy from 1994-1997 while in college, and these young men TOTALLY represented their employer and why I took pride in my job! Clean and quick install

Geek squad guys are awesome!!..total pro installation of viper remote start..Installation took about an hour longer than anticipated but not geek squads fault..Viper had changed the wiring on their product and not told anyone..took a few phone calls but geek squad stuck with it and nailed it!!..great good!!

James did such a good job with the install, I know I'd be freezing already without his expertise. Being new to the area, he definitely helped me understand the do's and dont's of the remote car starter.

The Install Tech is super knowledgeable. Was even faster than the time quoted for the install.