Customer Ratings & Reviews

I was skeptical at first with getting the installation done from Best Buy. I assumed that their team only works on computer electronics. Since I was getting the installation for free, i jumped on the deal and had it installed. The estimated time was 2 hours and the install was completed on time. The rep who helped us was friendly as well and grabbed the part from the store for us, instead of us going in and picking it up.

The installation went smooth and the tech explained to me every aspect of how to use my new remote starter, how to download the app, and answered all my questions. My car was completed a head of schedule. I am very happy with the service!

The install experience was smooth and the installer did a great job, everything works perfectly fine and I'm yet to see any wires involved in the install, and there were a lot of wires on the box before I left the car at the service bay...

Joe of Geek Squad was great explained everything and was quick and installing a remote starter

They installed my remote start and i works good. They were pretty quick too.

Needed an alarm. Had thisa so I had this installed. It is working fine

Overall Ricardo went up and beyond to fix the mistakes of George. Ricardo got me the correct viper system for my vehicle and was able to make the appointment for me. The installation process was smooth and he answered all my questions.

Worked great I had no problems with them and they installed my car starter with no problems at all very happy to have my car warm in winter. No problems at all

Love the remote start but not happy that a promised price redu tion due to a big scheduling mess has not happened as promised...sad that the tech apparently just forgot.. Kind of a service mess...

They did a great job installing! They even showed my wife how to work it afterwards.

The installer,Charles was very professional. Was able to get me in before Christmas to install a remote start on my wife’s vehicle and had it done in no time.

They intalled the remote start sooner than expected which was good but they certainly didnt have good customer serice. As of the remote start there has been no issues notice yet.

Cung Nguyen is fantastic. He has installed multiple stereos on our cars and always takes care in what he does. Thanks for helping us get my dads remote start done!

The installation team was courteous and professional. The installation is my alarm took a few hours and it works great. Thank you

I was very impressed with the service i received. Everything when perfect. The guy that installed my remote start was very polite and very helpful and the best part of it he is an excellent installer and employee. His name was James at the Selinsgrove store. Thanks .Bret

Andre did a fantastic job installing the remote starter on my car. He was very patient, and showed me everything I need to know about the system.

I recently had a viper remote start with an upgraded fob installed in my wife's yukon. The installers name was Shawn and he was awesome. He walked me through the process step by step and was really a knowledgeable guy. Very pleased.

Geek Squad is a group of professionals who have a true interest in their craft. Keep hiring professionals.

The service we were told would take 2-3 hours took over 5 hours. It turned out to be an issue with the computer on the vehicle they had never seen before so I don't blame them for that, things happen. What I do find issue with is the lack of communication about the issues. We could have driven home and waited there instead of going all over trying to kill time. And we had to stand in line outside the store to wait to to get in to find out what was going on. And the first time we asked we were treated like an inconvenience. The installation seems to be working well and no issues but the communication is definitely lacking.

Very professional people! Daniel and the gang are welcoming and had the know how to install my Viper alarm