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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3309 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and installation speed as positive aspects of the remote start or security system install. Customers have also noted the clarity of explanations provided and the good range of the remote start. However, some customers have reported compatibility issues, wiring problems, alarm performance failures, and battery drain.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 3,309 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick, professional and neat job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install experience was smooth and the installer did a great job, everything works perfectly fine and I'm yet to see any wires involved in the install, and there were a lot of wires on the box before I left the car at the service bay...

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Not all employees are alike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall Ricardo went up and beyond to fix the mistakes of George. Ricardo got me the correct viper system for my vehicle and was able to make the appointment for me. The installation process was smooth and he answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the service i received. Everything when perfect. The guy that installed my remote start was very polite and very helpful and the best part of it he is an excellent installer and employee. His name was James at the Selinsgrove store. Thanks .Bret

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Professional Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to the Store in Bloomington the wrong day, the Gentleman at the Installation site was nice enough to accommodate me since I drove over an hour, THANK YOU.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Ready set go Tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and install of remote starter for my 2017 Hyundai Tucson SUV. Tech guys were ready for my appointment with necessary matching wire harness

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A must to start your day!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift I have ever received or given myself!! No more scraping windows or getting into a cold care!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote starter installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had a viper remote start with an upgraded fob installed in my wife's yukon. The installers name was Shawn and he was awesome. He walked me through the process step by step and was really a knowledgeable guy. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in for my scheduled appointment, checked in and left the car. Less than 2 hour later, technician called and said the car is ready. The technician was very professional and helpful. Explained how the system worked and I am out in a jiffy!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was part of my remote Start installation and the Geek Squad Team did a Fantastic Job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Geek squad installed car remote starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review for the installation for the remote car started on my 2017 Hyundai Santa Fe: It went well, I had to wait for some time after getting there to pick up my car. Never had issues after the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very impressed with the installation service at BestBuy! My truck is older so the alarm install wasn't too easy, however the installer kept me informed every step of the way and finished the job in a timely manner. After the install he showed me all of the features my alarm included, helped me sign up for the app and made sure everything was working as expected. Excellent service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Awesome geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick, easy, and painless on my end and they walked me through how to use it correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the geek squad install the remote start in my wife's car. We set the install appointment and they told us it would be done by a certain time and it was. Haven't had any issue with the product or the labor. Wish I would have used them for the remote start I had put in her previous car.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote start is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the addition to remote start the vehicle especially in this weather

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great I had no problems with them and they installed my car starter with no problems at all very happy to have my car warm in winter. No problems at all

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 3 out of 5 stars

    Remote starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They intalled the remote start sooner than expected which was good but they certainly didnt have good customer serice. As of the remote start there has been no issues notice yet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the remote starter put in at Lee Summit, MO store. Everything went so smoothly. Exactly on time, no waiting for my appointment and then demonstrated to me on how to use the starter. I’ve now had the starter for about 3 weeks and it works well with no complications to my vehicle.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Geek squad installed my remote start in no time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer,Charles was very professional. Was able to get me in before Christmas to install a remote start on my wife’s vehicle and had it done in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Love new remote starter..service disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the remote start but not happy that a promised price redu tion due to a big scheduling mess has not happened as promised...sad that the tech apparently just forgot.. Kind of a service mess...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cung Nguyen is fantastic. He has installed multiple stereos on our cars and always takes care in what he does. Thanks for helping us get my dads remote start done!

    I would recommend this to a friend