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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3309 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and installation speed as positive aspects of the remote start or security system install. Customers have also noted the clarity of explanations provided and the good range of the remote start. However, some customers have reported compatibility issues, wiring problems, alarm performance failures, and battery drain.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 3,309 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pleased Remote start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech was ready for me at the appointed time. He did a thorough pre inspection of my vehicle in a very timely manner. The installation was done on time and the tech walked me through the new installation thoroughly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Fast and easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was fast! Just over 2 hours start to finish! They'll also run you how it works

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    All is good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it installed this last Monday and it’s doing exactly what I was hoping it would do. Loving this starting the car from inside the house when it’s in the mid 20’s outside! Now if I could just remember to set the heater and defrost the night before all would be grand!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Always a pleasure to work with professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a total of 3 Remote Start systems as well as a new stereo and a backup camera as Christmas presents and had them all installed. Eric, Chris and the whole team at my local store were incredible and helped me look like a real hero on Christmas morning!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    remote start installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and the technician explained all of the features quite easily

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT VALUE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INSTALL WITH CAR ALARM AND REMOTE TO START WAS ONE OF THE BEST THINGS BEST BUY DID PLUS THE SALE PRICE WITH TOTAL TECH WAS AWESOME

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Tech!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift to our daughter and she LOVES it!!! The staff was fantastic. He went out of his way to help and explain everything and even let me know when there was a cancellation to be able to bring it in earlier that day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was courteous, customer oriented and very knowledgeable. He answered our questions without making us feel stupid, which was very appreciated

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    viper delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    eric came through in the clutch with fast installation and before christmas and a good price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good………………………………………………………………………………………………………….::.::…:…::.:…::…:,;.:;:::;:::

    I would recommend this to a friend
  • Pros mentioned:
    Explanation clarity

    Rated 5 out of 5 stars

    Great crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, professional, courteous, and did a good job explaining why things wouldn't work and how to fix it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    replaced apple watch face

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and fast. Was in and out and had all my questions answered

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job Installing my remote start! I will be back if i need anything!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great Remote Start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote starter works awesome. Upgraded to a 2-way FOB for increased range, and notice that vehicle started. Installation was quick, and the Tech thorougly Explained how to use the remote, and tested all features to make sure everything worked. Very pleased overall.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad professionally stalled my remote start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The auto tech did a professional job installing a Viper DS4+ remote start with security add-on. Everything looks well placed and works like it should. As a Total Tech Support member I'm very pleased and highly recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No issues. Works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had a cancellation and I was able to get installed the next day. Was installed and all the functions of my car that could have been issues with having the remote start installed (keyless entry, auto-locking features, etc...) all work great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    First class installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been years since I've had a rote start installation done and I was nervous because I had a few bad experiences. But I guess car tech has come a long way to simplify the process because they had my car sone in a little over an hour and it's been working great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote starter installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed our remote starter were outstanding very friendly and professional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation tech, Gabriel was very patient, pleasant and honest. I appreciate great customer service and wish everyone would treat their customers like he does! Best Buy is lucky to have a wonderful employee like Gabriel!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great job on install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job on putting in remote starter. Very professional and new what they were doing. Only complaint I have is they didnt give me my boxes with instructions in them back. Tried calling n left a message but no response back.

    I would recommend this to a friend