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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3309 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and installation speed as positive aspects of the remote start or security system install. Customers have also noted the clarity of explanations provided and the good range of the remote start. However, some customers have reported compatibility issues, wiring problems, alarm performance failures, and battery drain.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 3,309 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for your money. Besty buy should advertise free installation better, would have done a lot sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great install at Janesville

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team at the Janesville Best Buy were awesome. Very fast and professional in and out within a half hour.

    I would recommend this to a friend
  • Pros mentioned:
    Explanation clarity

    Rated 5 out of 5 stars

    Great crew too bad they are gone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of explaining what they would be doing and how to use the product after installation. I was sad to hear they were no longer going to be working at the location of installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Car starter installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to do a wonderful job for my girlfriend and her vehicle, they installed everything and it was easy for her to just drop her car off and let them do all the work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The installation was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mechnic that installed the remote starter was very helpful and took his time explaining how to work the starter. He was very polite and helpful. The installation was completed within the time frame I was given

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Remote starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went smoothly my remote starter is working great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    harness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i guess ok havent had any issues with it. its all part of bundle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek SQUAD was on time to start installed alarm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek SQUAD installed an alarm of car.He did a good job & very professional.Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great skills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are good at their job ! Since I had my alarm installed. I have never had any problems and I just bought a new car and I will be back for their service! The best in town hands down ! I am very happy !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation took much longer than anticipates but the staff stayed over to make sure it was done that day!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad installed my car auto start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an auto start for our car installed We appreciated their instructions to use the auto start

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote Start Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote start installation for a car starter. Team at Best Buy was great to work with and did a super job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed car remote starter and it was the best buy ever. Had to drive an hr to another store (in another state, because they were booked for weeks in my area) but worth the drive. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Auto Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a remote car starter kit installed by Geek Squad. The Geek Squad Auto Tech Installers were absolutely excellent. They were efficient, professional and courteous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Management at The Highland's Best Buy Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped vehicles off for install in morning, glad I did not wait... They were short handed during Covid19. I picked vehicles up after several hours later. Install team did an okay job but was a little sloppy in leaving things in vehicle or not hiding wiring good. Overall it was an okay job. The management at The Highland's Best Buy do a great job in customer satisfaction when there is a problem. That really earned my business and will have me coming back

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job on installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installed a remote start for our new Highlander. Great job. Would highly recommend. My wife loves her remote start on cold mornings to heat up the vehicle.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best service around

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the geek squad a few times and all done good work never had one dissappointment. Would definitely recommend them to other people looking for things that they need done to there vehicle

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job at Best Buy setting up my remote start on my vehicle they were very professional and did the job they said they were going to do in a timely fashion

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Geek squad gave a demon on how to use the equipmen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very friendly and took care of the appointment in a timely manner. Followed on by a demo on how to utilize the equipment after installation was complete

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the installation and how quick it was installed

    I would recommend this to a friend