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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3275 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 3,275 reviews
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the remote start with installation from the Geek Squad for my sons car, a 2008 Chevy impala. I arrived to my appointment, finding the door at this Best Buy was a little confusing. I called the store got the technician & he opened the door so I knew s we’dhere to go. He explained the install & how long it would take. I got my call pretty much exactly when he said it would be. At pick up he explained how to operate the remote start & it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Knowledgeable staff quick service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were able to get an appointment scheduled online pretty quickly and the techs were great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    geek squard in stalled in car

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed in wife's car. she just loves it. nice to gey in a warm car on a cold morning!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed a remote starter. Great work! Love a warm/cool car.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman that install was great he did a perfect job beautiful clean

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Viper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was all I was expecting it to be. The Geek Squad was great and they did the job fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Included Accessories

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fourth Viper car starter that I have purchased from Best Buy. Two for my daughter for her two cars and two for my son-in-law, one for his old car and a new one, which will be a Christmas gift, for his new car. The Best Buy installers have done great work in the past and I am sure that they will do the same for my son-in-law. He already has an appointment. I do like that they provided me with the accessories that he will need such as this T-Harness.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed faster then the quoted time. Explained and showed how it operates.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good work and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad had this installed under an hour, explained how to operate it and there have been no issues since.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect install!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install guys at Downers Grove (Butterfield) are INCREDIBLE!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent comprehensive service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Service used at least 6 times during the past 12 months from computer issues to appliance purchases, including late evening order changes for the appliances. Always quick access, friendly assistance. Please keep up the good service. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    The staff was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation staff did a great job and got my Jeep back quicker then they allotted. Very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote Start in my Infiniti Q60S Convertible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keith Elliot did an excellent job, clearly explaining the functions of the remote. Additionally, while I failed to inform Keith of an aftermarket change I had made that used the factory key fob, he will be reworking my factory fob to restore the aftermarket functionality. Very, very satisfied, especially with the customer service. Thank you, Keith

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great install at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was scheduled for the day after Christmas and completed in a few hours. Happy with the price and installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Completed on schedule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote starter was installed and works great. Was done on schedule too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    remote start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with my remote starter kit all bundled together working fine love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my remote works well. Even looking forward to using it during winter

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, the best attention, faster and very simple. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad installed in less time than quoted!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional install technician clean work area

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    It works really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an awesome product and it didnt take long to install and the people were amazing that put it in

    I would recommend this to a friend