Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3309 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and installation speed as positive aspects of the remote start or security system install. Customers have also noted the clarity of explanations provided and the good range of the remote start. However, some customers have reported compatibility issues, wiring problems, alarm performance failures, and battery drain.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 3,309 reviews
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installation on time and friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation is quick and within time, the staff is friendly and answered all the questions

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service with Remote Starter!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with the Geek Squad installation service and now I can start my car remotely during snow time :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    terrific

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer put in with no trouble, works great no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the remote start with installation from the Geek Squad for my sons car, a 2008 Chevy impala. I arrived to my appointment, finding the door at this Best Buy was a little confusing. I called the store got the technician & he opened the door so I knew s we’dhere to go. He explained the install & how long it would take. I got my call pretty much exactly when he said it would be. At pick up he explained how to operate the remote start & it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nicely Installed Alarm

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was well done and nice and neat. No issues!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was fast. The service tech was great. He came out and showed me how to use it

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    The staff was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation staff did a great job and got my Jeep back quicker then they allotted. Very professional and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good work and on time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad had this installed under an hour, explained how to operate it and there have been no issues since.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great install at a good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was scheduled for the day after Christmas and completed in a few hours. Happy with the price and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Included Accessories

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fourth Viper car starter that I have purchased from Best Buy. Two for my daughter for her two cars and two for my son-in-law, one for his old car and a new one, which will be a Christmas gift, for his new car. The Best Buy installers have done great work in the past and I am sure that they will do the same for my son-in-law. He already has an appointment. I do like that they provided me with the accessories that he will need such as this T-Harness.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Knowledgeable staff quick service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were able to get an appointment scheduled online pretty quickly and the techs were great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    geek squard in stalled in car

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed in wife's car. she just loves it. nice to gey in a warm car on a cold morning!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Smooth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Easy to install and works better than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad installed my remote start

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job!! Thanks for everything and for answering my questions

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Viper

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was all I was expecting it to be. The Geek Squad was great and they did the job fast.

    I would recommend this to a friend
  • Pros mentioned:
    Explanation clarity

    Rated 5 out of 5 stars

    Vehicle Remote Start

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my remote start and explained everything dilligently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote start hit install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great John was very nice and knowledgeable, I appreciate the help that he was able to provide for my remote Start kit install. He even showed me how to pair my phone to the app to start my car via Bluetooth

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    It works really good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an awesome product and it didnt take long to install and the people were amazing that put it in

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Harness

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote harness was cheap and affordable. It works well. Nothing to complain about.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed faster then the quoted time. Explained and showed how it operates.

    I would recommend this to a friend