Customer Ratings & Reviews

Service was fast, installation was done same day, others in the area was over a month wait.

Yhecgentleman took his time explaing how the product would work. Installation done in the time quoted.

I’ve Lways had great service at Best Buy and this installation was no exception.

Great addition to my truck. Works great. Fast professional install.

Well managed, instructed and good service. Thank you.

Great product/service A++++ ------- would definitely recommend.

No issues. Installation was quick and everythings works great.

I hate the factory remote start. The remote start doesn’t work when the check engine light is on. Installation is the greatest Quality of work from the geek squad team. I have 7 compustar in my different vehicles. I will buy more with any new vehicles to me.

Really love this product love to use it in the cold start the car and warm it up

Fixed my computer very quickly. Great Job! I would use them again

Geek Squad did a great job with the install of remote start on my 2012 Hyundai Accent

The Geek Squad team who was responsible for installing my car alarm system provided outstanding customer service and were extremely professional.

Completed the installation as discussed in a timely manner

Quick and efficient service. Clean. Didnt scratch car.

Great installation service. Installed quicker then they said.

I had a terrible experience with Best Buy auto install. Even though the appointment details say they will call you the day before and the day of your install, I never received a call to discuss the details of my installation. Had they actually done this, hours of my time would not have been wasted. Since I did not receive these calls, I tried it reach out to them. I called the store several times as well as general Best Buy support. I could not get a human to even talk to me. It was loop after loop if being on hold, transferred elsewhere, and/ or disconnected. I probably spent 4 hours without ever talking to a human at the store. I finally talked to a "human" via the online chat. The online chat help assured me everything was all set. I drove 2 hours for my appointment. The first guy who took my vehicle and checked me in assured me he had done this before on my vehicle and it was a 3-4 hour job. 30 min later I get a frantic call from the tech about how there are problems. I return to the store and not only does he go on and on about splicing wires (I bought the wiring harness so that there shouldn't need to be the splicing) and interfering with the factory alarm (I don't have the factory alarm), he then encouraged me to return the items saying they weren't compatible (which I had already confirmed through Best Buy were compatible with my vehicle) Then, he pulls up an internet blog from a guy that has the OEM remote part and tells me I should do the MOPAR one that guy has (which I wouldn't be getting an aftermarket remote start if I had the factory one)! He even called Mopar while I was there, and they of course told him that os the factory option, not an after market plug and play I can get. The guy clearly had no clue what he was doing, so much so that he couldn't figure out how to cancel my appt and do a return. I was left with no choice but to at least try to schedule another appointment with a different tech. While I do have another appt scheduled now, it shows as "warranty/repair" and he actually confirmed the initial install service today as completed (the service that never happened). So, now I also have to sort that out. Upon driving 2 hours back home and after hours of my own research (the Best Buy auto techs of course couldn't bother to look into this), I came to realize that part of the problem is that the install included the wrong wiring harness. So, now I have figure out how to get a human to talk to that can make sure I can swap to the right harness, make sure my future install is correct since the system shows it now as completed, and that the next auto tech actually knows what he is doing. All of this could easily be avoided if you could actually get a direct call into the store or the Auto techs and have a conversation with a human.

remote start works very will,,excellent job Geek Squad nice and clean install....more power

Very kind and thoughtful technician and did his best

Geek squad installed the car started into my car in a quick amount of time

REMOTE START VIPER INSTALLATION. A MUST TO PROTECT WHAT IS YOURS.