Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3276 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 3,276 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed a remote starter to my Rogue and it’s working great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Required part

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad included this in the installation package. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Product is Great, but Tech was rude, bad install.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off the product is great and works well. Install wise the Tech was absolutely terrible, I asked for a general time estimate and he spoke as if I had nothing better to do and he was the only busy person in the world. Next I call a few hours after dropping off my vehicle to see how far hes gotten, just so I could make adjustments to my own schedule which isn't a big deal for me. He got angry saying he couldn't do my install before others... I never told him to ever do my work before anyone else's.... just asked how long. Even at pick up he was condescending, his assistant was really polite however. Lastly he damaged the clips for the plastic housing of the under side of the steering column, to where it gets loose and the steering wheel grinds on it.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      When it comes to car electronics, we’ve found our Clients typically prefer professional installation, which is why Best Buy has our Geek Squad Autotechs available. These individuals are certified to complete many services, and should always be doing so in a polite and professional manner. I am sorry if your interaction at your local Best Buy was anything less than pleasant. The best way to ensure this is properly addressed, would be to speak to a member of the management team at that location. It sounds like we may need to take a second look at the vehicle, and I’ve provided a link that you can use to schedule a time that will work best for you. We certainly want to ensure everything is installed properly, and when you are at the store, you can discuss the interaction you experienced during your previous visit.

      http://bby.me/excxg

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    fast!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and fast install with no issues and friendly staff.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Remote start installed quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got me in and back up running faster than expected

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a good and fast job on the install in my truck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote starter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my car for awhile and originally didn't want to drive it in the winter due to leather interior and the seats being cold. Got my remote starter in and now with that plus the all wheel drive I wouldn't go any other way

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was installed very fast and the tecks were very knowledgeable about there job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No one would answer the phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought the the product the service was great. But trying to get the install scheduled is a pain in the a— . Tried to call several times to get it done and after an hour waiting for some one to answer or pick up the phone I think I’ll take the product back and go somewhere else to get it done

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote start

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best accessory I’ve added to my car, installation was exceptional,works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appointment was easy to schedule. Reminder of appointment was nicely sent. Installation time estimate was close, the team actually finished a half hour early. Friendly staff and explained how to use the auto start well!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is really good I’m really fan in Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and I am happy and I don't have to go to a cold car in the morning

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. A must have when instaling a compustar. Ensure to add to cart.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was courteous and efficient. The system works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great auto remote start installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation of a remote start on my 2018 Dodge Journey. They were even able to program my cars original remote to work with the remote start, so no having to carry two fobs! Took their time to explain all the features to me after the installation. Very happy with the quality of service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    They always do a good job.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my auto remote start without any issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    5 stars!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an awesome and quick job. The guy knew his stuff!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Harness

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well with my remote start. I really need this piece.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote Starter installed on time

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote Starter was installed professionally and on time by Geek Squad.

    I would recommend this to a friend