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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3333 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and installation speed as positive aspects of the remote start or security system install. Customers have also noted the clarity of explanations provided and the good range of the remote start. However, some customers have reported compatibility issues, wiring problems, alarm performance failures, and battery drain.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 3,333 reviews
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Remote starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service the best fast and very good.did a very good job. Love the starter.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Remote start installed quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got me in and back up running faster than expected

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Alarm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it s supposed to. It is a part that is required for for install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Installation!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tech he was very very helpful and did an amazing job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is really good I’m really fan in Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great job on my wife's truck. We'll definitely be back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team Florence KY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team in Florence KY were totally awesome. As I chose to wait, I could observe their interactions with other customers. The manager making phone calls to remind others of their appointments and making sure they had what was needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my care starter!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good service. Easy to use, clean work when done. I had them install a car starter this time but have a dashcam next on the list and definitely coming back for that. Highly recommended for automotive installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guy was a pro and very knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech took the time to explain what I should expect and even called me when my car was finished to come to pick it up. He couldn't give me a hands-on demonstration due to the COVID restrictions but he did a great job explaining how the remotes worked and how my car features in particular would react. Very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Product is Great, but Tech was rude, bad install.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off the product is great and works well. Install wise the Tech was absolutely terrible, I asked for a general time estimate and he spoke as if I had nothing better to do and he was the only busy person in the world. Next I call a few hours after dropping off my vehicle to see how far hes gotten, just so I could make adjustments to my own schedule which isn't a big deal for me. He got angry saying he couldn't do my install before others... I never told him to ever do my work before anyone else's.... just asked how long. Even at pick up he was condescending, his assistant was really polite however. Lastly he damaged the clips for the plastic housing of the under side of the steering column, to where it gets loose and the steering wheel grinds on it.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      When it comes to car electronics, we’ve found our Clients typically prefer professional installation, which is why Best Buy has our Geek Squad Autotechs available. These individuals are certified to complete many services, and should always be doing so in a polite and professional manner. I am sorry if your interaction at your local Best Buy was anything less than pleasant. The best way to ensure this is properly addressed, would be to speak to a member of the management team at that location. It sounds like we may need to take a second look at the vehicle, and I’ve provided a link that you can use to schedule a time that will work best for you. We certainly want to ensure everything is installed properly, and when you are at the store, you can discuss the interaction you experienced during your previous visit.

      http://bby.me/excxg

  • Rated 5 out of 5 stars

    Geek squad fixed my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super impressed with the overall experience and quality of service that was provided. They were able to get my fingerprint scanner fixed on my laptop very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product does what it says. Ease of use it was installed perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very knowledgeable and did the installation professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Remote car installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appointment for installation was fast and efficient! Very friendly

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Geek squad installed remote start quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent knew what was needed an installed quickly an efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they got everything hooked up right and it works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installed with Viper System

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this installed on a Hyundai Elantra 2018 model - works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote Start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my wife's Toyota and it works great with her vehicle.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Instant start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my instant start moved from one car to another. Tech’s were great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where super helpful told me what to do and got it all hooked up.

    I would recommend this to a friend