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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3310 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and installation speed as positive aspects of the remote start or security system install. Customers have also noted the clarity of explanations provided and the good range of the remote start. However, some customers have reported compatibility issues, wiring problems, alarm performance failures, and battery drain.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 3,310 reviews
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Product is Great, but Tech was rude, bad install.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off the product is great and works well. Install wise the Tech was absolutely terrible, I asked for a general time estimate and he spoke as if I had nothing better to do and he was the only busy person in the world. Next I call a few hours after dropping off my vehicle to see how far hes gotten, just so I could make adjustments to my own schedule which isn't a big deal for me. He got angry saying he couldn't do my install before others... I never told him to ever do my work before anyone else's.... just asked how long. Even at pick up he was condescending, his assistant was really polite however. Lastly he damaged the clips for the plastic housing of the under side of the steering column, to where it gets loose and the steering wheel grinds on it.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      When it comes to car electronics, we’ve found our Clients typically prefer professional installation, which is why Best Buy has our Geek Squad Autotechs available. These individuals are certified to complete many services, and should always be doing so in a polite and professional manner. I am sorry if your interaction at your local Best Buy was anything less than pleasant. The best way to ensure this is properly addressed, would be to speak to a member of the management team at that location. It sounds like we may need to take a second look at the vehicle, and I’ve provided a link that you can use to schedule a time that will work best for you. We certainly want to ensure everything is installed properly, and when you are at the store, you can discuss the interaction you experienced during your previous visit.

      http://bby.me/excxg

  • Rated 4 out of 5 stars

    1 month and no remote start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install seemed like it went good but it has already quit working i need to call in for them to fix it.. i would have given 5 but like i said the remote start quit working.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they got everything hooked up right and it works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product does what it says. Ease of use it was installed perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Geek squad installed remote start quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent knew what was needed an installed quickly an efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squard installed my remote start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that installed my compustar remote start was very informative and did a fabulous job. Talked me into the better remote start and suggested the drone module for phone start. Worked with me when had to reschedule installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Remote car installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appointment for installation was fast and efficient! Very friendly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installed with Viper System

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this installed on a Hyundai Elantra 2018 model - works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very knowledgeable and did the installation professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good good good good good good goodd

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote Start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my wife's Toyota and it works great with her vehicle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No one would answer the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought the the product the service was great. But trying to get the install scheduled is a pain in the a— . Tried to call several times to get it done and after an hour waiting for some one to answer or pick up the phone I think I’ll take the product back and go somewhere else to get it done

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Instant start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my instant start moved from one car to another. Tech’s were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my car for awhile and originally didn't want to drive it in the winter due to leather interior and the seats being cold. Got my remote starter in and now with that plus the all wheel drive I wouldn't go any other way

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where super helpful told me what to do and got it all hooked up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some minor glitches but overall does what you need from it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great item, would recommend this item to anyone lo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, would recommend this item to anyone looking for this

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product that provides security for my family and I.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with the installation. My battery was going bad and they informed me. Went and got a new battery immediately. My window quit working. Thought it was from the starter install. Took it back and the installer explained how it needed to be reset after new battery put in. He was very pleasant and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product everything I expected it to be

    I would recommend this to a friend