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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3277 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 3,277 reviews
  • Rated 5 out of 5 stars

    Technican was good , not the guy who failed to con

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though i should have given lower rating because of the guy who called me one day before was not only misguided but also was not aware of my installation. But the guy who received was polite and did the job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job with installation. Didn't take a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great install...professional job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done professionally and everything works as it should!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation guys were nice and seemed knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Did really great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad help me with my internet Modem and router

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AWESOME INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GUYS DID A GREAT JOB OF INSTALLING AND ANSWERING ALL QUESTIONS

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service on installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    German was extremely friendly, professional, and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service installer was amazing and extremely knowledgeable!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Excellent service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy. Staff was friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Where is my item?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this rating because i was told i had to pick up my merchandise. Then i was told, after driving 20 minutes, that i could not pick up item until day of installation. Installer was friendly enough, no smiles or thank you.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Alarm system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing an alarm system and set up for installation at pacoima store, I received a call saying they don't do installation and they gave me so many excuses not to make the installation i had to canceled my order.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Fast install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked so fast. Install was done in about 1.5 hrs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation was smooth and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Unit was installed as promised. Excellent rep.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    goes with the installation of my autosatarter so it is needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO glad I invested in one of these and Best Buy installed it for free. Great service, easy scheduling and very well done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my remote start quickly and neatly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New remote car starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a remote car starter installed in my daughter's car by Geek Squad. They took care of everything within the time they said it would be ready. Once I came to pick it up, they walked my daughter and I through how to use it. She loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Clear sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well would get again already told more people about it

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Quality, Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went great. Speedy installation with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed My remote starter and had reassembled My vehicle in a shorter amount of time than had been alloted when I scheduled the appointment, and on top of that its free. Great job.

    I would recommend this to a friend