Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 447 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
97%would recommend to a friend

Customers are saying

Customers are impressed with the water quality, ease of installation, and good value for the price of this replacement water filter. Many found it easy to install and a perfect fit for their GE refrigerators, resulting in great tasting, clear water. The filter's performance is also praised for working as expected and providing a good value. Positive feedback consistently highlights the product's compatibility with specified GE refrigerator models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 447 reviews
  • Rated 3 out of 5 stars

    good filter, avg installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filter performed well, following a somewhat challenging installation. The quick connectors have a tendency to leak.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced filter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but overpriced and GE is heavy-handed in making you buy their filter

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wrong replacement. Had to return.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A took the device back for a refund. Unable to replace with correct device.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't fit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know about the filter but it didn't fit wouldn't screw on

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    Bait and Switch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you Google GE GSWF this comes up as a well priced choice from a reputable company. Unfortunately once you click to select it actually takes you to GE MSWF filter. And per B.B. website they don’t even offer the GSWF filter.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Makes filtration easy for beginners.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for simplifying the filtration system within refrigerators.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filter was terrible, restricted flow despite troubleshooting and several reinstallations. We t to water drop filters as a result. Ge filters are usually ok, and you pay more for consistency, but o won't anymore

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed for my GE Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was right and the customer service was awesome! Thank you!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty product.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faulty product. Unfortunately this filter stopped working after a couple of weeks. Ended up having to buy directly from GE to ensure we didn’t have any hose leaks or product concerns. GE’s filters confirmed we received a bad product and no issues with refrigerator.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Oh no, we hate to hear that the filters you received for your refrigerator were not working as they should and know how frustrating this is. We're glad to hear, though, that you were able to receive non-faulty filters so you can enjoy your refrigerator's delicious filtered water. Please feel free to contact us any time with questions you may have as we are always here to help. -Chris@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Received Used Filter from Bestbuy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my local store was out of these filters I ordered one online. The filter I received was clearly used. The plastic wrapping was open, there was not foil seal on top and the box was ripped up. I don't know what Bestbuy was thinking sending out an old used water filter instead of a new filter. Hard to trust Bestbuy going forward now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This isn't compatible.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy Associate recommended this for my fridge. GE FRIDGE MODEL: GSS25GMHJCES SERIAL: ML416003 FYI It isn't compatible though.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible description

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    States fits all GE refrigerators 2015 and newer. Not the case.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    fridge filter

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this filter showed light to replace when it has not been long anyway i need a new filter can i get a new one. peter

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use this item due to the fact that it was the wrong size for my refrigerator.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality

    Rated 5 out of 5 stars

    Accept no substitutes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the mistake once of trying to save a few bucks by buying a "compatible" filter. Not only was it not shaped quite right, making it extremely difficult to install, but the filter left an off-note in the taste. I yanked it and quickly bought a real GE filter. Installation in my GE Side-by-side refrigerator is simple and the water and ice taste clean. Best Buy has an excellent price (with, as of this writing, a 19% discount if you buy two), making the difference from knockoffs negligible, especially spread out over the several-month life of the filter. Get the real thing; no regrets.

    I would recommend this to a friend
    • Brand response from GE_Answers
      Posted .

      Hi Elrond-this is Sue from GE. We are excited you found the the easy tool-free replacement design of our water filter was simple to install and your water and ice taste "clean". It is designed and tested specifically for use in select models to filter contaminants such as lead, mercury, asbestos, select pesticides and chemicals and to filter chlorine taste and odor! Thanks for switching to GE. Enjoy!GE_Appliances

  • Rated 1 out of 5 stars

    Used

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this online and picked it up at the BB near me. I took it home and discovered that it had been used.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Good filter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, this is the original GE filter, so the quality will be there. Just wish it wasn't this expensive!!! The vehicles oil filters are way........... cheeper, and they cost not less to make. So GE makes big money selling the replacement filters for their fridges. This is a rip-off for me and a little shame for them...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Filter fits

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter fit my refrigerator and works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    replacement filter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, the price is good too and sears can not provide for me.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    Good Product from GE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the refrigerator with the Water Filter now for a couple of years. The water tastes a lot better after installing the filter. I am very happy with it.

    I would recommend this to a friend