Customer Ratings & Reviews
- Model:
- HAF-CU1/XAA
- SKU:
- 11457709
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
- Pros mentioned:Overall performance
Very suitable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good replacement - made the red light go out. Now we can drink the water and have ice cubes again. Happiness reigns in the household!!
I would recommend this to a friend - Pros mentioned:Water quality
Replacement filters for great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have owned a Samsung refrigerator for a few years now, and love the clean water we get the very efficient filters provide.
I would recommend this to a friend - Pros mentioned:Ease of use
Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install the filter. Its been some 5 months since i installed this. And
I would recommend this to a friend - Pros mentioned:Water quality
Great Filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the filter made by the manufacturer of the refrigerator. Works very well. I never had a problem with it.
I would recommend this to a friend - Pros mentioned:Ease of use
Great tasting water.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this water filter for my Samsung refrigerator produces great tasting water. It is easy to replace and lasts as advertised.
I would recommend this to a friend - Pros mentioned:Water quality
Good Filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good water filter. This filter last about 6 months and keeps our fridge water in good tasting condition.
I would recommend this to a friend Tricky Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When the existing filter cartridge is removed, it should be turned ALL THE WAY around and in the direction indicated. Then let the existing filter cartridge drop down. This will ensure that the locking mechanism inside the fridge is in the fully unlocked position so the New Filter Cartridge can be inserted fully. When the existing Filter Cartridge is turned partially, it will tend to drop down. However, the locking mechanism inside the fridge will NOT be in the fully unlocked position. In this condition when the New Filter Cartridge is inserted, it will NOT go in all the way and can’t be turned and locked.
I would recommend this to a friendBrand response from Samsung
Posted .Hi sspeace999,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We are happy to know that you are satisfied with our product. We apologize for the inconvenience that you're having a hard time replacing the water filter. We will surely notate this feedback and continuously improve our products.
I highly recommend clicking these links for a basic troubleshooting guide for future reference:
Proper guide in replacing the water filter
https://www.samsung.com/us/support/answer/ANS00060149/
You may also use this link for regular maintenance of your refrigerator's lifetime:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144351109
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Water quality
makes tap water taste so much better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the convenience of clean, tasty water, right from the fridge, no bottles to buy or recycle!
I would recommend this to a friend - Pros mentioned:Ease of use
Great filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this filter for years and never had a problem it is ease to remove the old one and install the new one.
I would recommend this to a friend - Pros mentioned:Water quality
Wonderful product. It works nicely on out Samsum.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend shoppers to purchase the Samsung water filter for its outstanding function to provide pure water cooled for drinking
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had any problems with these filters, they are easy to install and ready for immediate use.
I would recommend this to a friendBrand response from Samsung
Posted .Chris, thank you for the five stars! ^SuSu
- Pros mentioned:Water quality
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like I can now get my filter from Best Buy. Great price and it is a name brand. Good quality and lasts the entire 6 months.
I would recommend this to a friend - Pros mentioned:Water quality
Great water filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The water filter works very well with our Samsung refrigerator. I always use this when I need a replacement
I would recommend this to a friend - Pros mentioned:Water quality
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we like this filter. It makes our water taste so much better. We will recommend it to anyone who loves fresh, clean and good water.
I would recommend this to a friend - Cons mentioned:Price
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, so yes I would recommend. Only issue the price -- far too high. It would be great if the price point was lower.
I would recommend this to a friend - Pros mentioned:Ease of use
Filters water like it should
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Filer works like it supposed to. Easy to install. Just remember to follow instructions and properly flush filter before normal use.
I would recommend this to a friend - Pros mentioned:Water quality
Great filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The filter produces great tasting water .it is good for 6 months and my ice box alerts me when it is time to change it,
I would recommend this to a friend - Pros mentioned:Water quality
Good Filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well to filter water. Long lasting - have had the filter for just about 6 months and unit is not ready to be replaced yet.
I would recommend this to a friend - Pros mentioned:Water quality
Filter works well - water tastes great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even though I feel the price of these filters are artificially high, the filter does not leak and the filtered water tastes great.
I would recommend this to a friend - Pros mentioned:Compatibility
Perfect for Samsung Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always in stock. Reliably works with our fridge. We even usually find coupons for 10% off. We only buy these from BB.
I would recommend this to a friend