Customer Ratings & Reviews
- Model:
- HAF-CU1/XAA
- SKU:
- 11457709
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
- Cons mentioned:Price
Expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great they are just overpriced. These can be found for half the price on other sites.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MissyD,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will take note of your feedback as this helps us improve the quality of the service we provide to all our customers.
You can check this link https://www.samsung.com/us/support/answer/ANS00060149/ to guide you on how to replace the water filter in your Samsung refrigerator.
You may also use this link https://www.samsung.com/us/support/answer/ANS00079481/ for regular maintenance of your refrigerator.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144539687.
-Noraina
- Cons mentioned:Price
doesnt last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needs to be replaced pretty often and its expensive
I would recommend this to a friendBrand response from Samsung
Posted .Hello DodgerGirlDan,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will take note of your feedback as this helps us improve the quality of the service we provide to all our customers.
You can check this link https://www.samsung.com/us/support/answer/ANS00060149/ to guide you on how to replace the water filter in your Samsung refrigerator.
You may also use this link https://www.samsung.com/us/support/answer/ANS00079481/ for regular maintenance of your refrigerator.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144517791.
-Noraina
Works well, but is pricey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung refrigerator requires that I replace the water filter after a certain amount of use. But the cost is rather expensive. So this is just a necessary maintenance expense of owning a Samsung water-filtering refrigerator.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a simple great functioning filter. It is expensive as it requires replacement often, though we do drink a lot of water. But overall a good needed product for a required product!
I would recommend this to a friendSamsung refrigerator water filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good price for this item. I wasn't aware Best Buy carried this when I was there to pick up something else.
I would recommend this to a friendWorks well, but pricey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've tried bargain brands, but our water starts tasting musty long before its time to change the filter. We had to go back to the very expensive name brand … kind of feel like we're being held hostage.
I would recommend this to a friendFilters work great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These filters work great. Granted, they are the only ones that fit the refrigerator, but with as bad as our local water is, there have been no problems with these filters lasting their minimum life plus.
I would recommend this to a friendWorks as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Little higher compared to off-brand filters, but does its job. Replaced a no-name filter that did not do its job, but the Samsung one does. More money upfront but at least it works as advertised.
I would recommend this to a friendSuper Camera for Vacations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A friend of mine purchased this camera and comparing to my old camera, it was incredibly superb. No more bad pictures and what a deal for two lenses and carrying bag!
I would recommend this to a friendVery good product!!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product!! I always buy from here!!!!....
I would recommend this to a friendGreat water filter for water enthusiasts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this filter because my refrigerator filter indicator light went on and I was not disappointed. After replacing the filter, I reset the indicator light and began drinking clean filtered water.
I would recommend this to a friendGreat filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great filter. Multiple uses a day and lasts about 6 months before starting to see deposits which means time for a new one.
I would recommend this to a friendFound it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for some reason the ones I get from the store are better. The ones I get from Amazon not so much. The ones from Amazon don't last as long.
I would recommend this to a friend- Cons mentioned:Price
Water is water
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say. You trapped into buying expensive filters or going with unfiltered water. Cheaper attempts at filters don't work.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Bestie,
Thank you for reaching out. We will take note of your feedback as this helps us improve more especially on the quality of the products we offer.
About the water filter in your Samsung Refrigerator.
Replacing the water filter in your fridge helps keep your water tasting fresh and helps to prevent odors. Your Family Hub panel will notify you when it’s time to change it, which is about every 6 months. First make sure you purchase a genuine Samsung filter made specifically for your fridge model. You can find replacements on Samsung.com. When you’re ready to replace it, turn off the water line to the fridge, drain the waterline by running the dispenser, and then turn the old filter counterclockwise to pull it out. After you insert the new filter, turn it clockwise to lock it in place, and then turn your water valve back on. All that’s left is to run the water for a few minutes to flush it and reset the replace filter alert on your fridge.
https://www.youtube.com/watch?v=jqKv2qwO_hk
For further concerns, you may reach us via the following option.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
- Reference ticket number: 1144318210
^Ross
Fridge filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad it's always easy to find the correct filter for this Samsung refrigerator. Plus the customer service was awesome during the holidays.
I would recommend this to a friendworks efficiently as designed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It fits & works very easily. Directions on the product are clear & concise. It lasts up to six months given daily usage. Kudos to Best Buy & their price matching guarantee policy!
I would recommend this to a friendMr Wil
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy best products. Everything from Best Buy are always excellent.
I would recommend this to a friendGood filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The replacement water filter for Samsung fridges works great but I did have some problems installing it. It was a very tight fit.
I would recommend this to a friendGreat compact product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like these filters because they remove more than just particulates with the carbon portion of the the filter. This ensures added purity to water coming from a public water system.
I would recommend this to a friendGood filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the official samsung filter for my fridge and it works as advertised. Was going to buy a knockoff filter but figured the health of my family is worth the extra few bucks!
I would recommend this to a friend