Customer Ratings & Reviews
- Model:
- HAF-CU1/XAA
- SKU:
- 11457709
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Keep your Fridge Filters Cleam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used for filtering water going to the Ice Making machine and cold water -- usually lasts about 5 months
I would recommend this to a friendWater filter II
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this items more than five years, so far so good.
I would recommend this to a friendGreat quality filter.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality filter.I have always use these filters for my refrigerator.
I would recommend this to a friendFine replacement part
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We just needed a new water filter, and this was easy to find at Best, Buy, where we purchased our refrigerator.
I would recommend this to a friendWater Filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this off brand filter and it works perfect! No need to pay the high mfg price.
I would recommend this to a friendEasy to install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased our Samsung refrigerator 5 years ago and change the filter every 6 months as scheduled. Never had any problems.
I would recommend this to a friendPricey but works well-
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it’s supposed to do... can be tricky getting it in the slot correctly.
I would recommend this to a friendWorks as designed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good filter I have city water and this filters out any chlorine smell or chemical taste. Great price at Best Buy.
I would recommend this to a friendGreat filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.awesome price and service I got on this filter will do business online again with bestbuy awesome job guys
I would recommend this to a friendIf new filter won't fit on your fridge, DO THIS!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.***READ THIS! Problem: New filter locking design wouldn't fit my old Samsung refrigerator. Fix: Ended up using a box cutter/xacto knife tor replicate the locking design of my old purchased filter. This go in line with other's comment where they had to make the cut in order for their new filter to fit in to their fridge. I saw comments by samsung guiding customers how to make your fridge allow new filter design to fit in. My gripe with that is I have used all my strength to the point I feel like I'm going to break where the filter goes in. BE CAREFUL.
I would recommend this to a friendBrand response from Samsung
Posted .Hello mlgalvan,
Thank you for reaching out and sharing your feedback about the water filter in your Samsung refrigerator. I understand you're having an issue with the water filter as it doesn't fit your Samsung refrigerator. We appreciate your patience in dealing with the situation and we apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01109722/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00060149/ on how to replace the water filter in your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144348749.
-Noraina
Good filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price is higher than what you can order on the internet but if you need it quick for a replacement the store normally has them
I would recommend this to a friend- Cons mentioned:Price
Pricey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Filter works excellent, but awfully expensive for approximately 6 months use.
I would recommend this to a friend Works fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a water filter. How detailed can I get? The water flows through it and it comes out of thh Fridge door into my glass.
I would recommend this to a friend- Cons mentioned:Price
Have to use this for the brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive and no other choice available, don't think it's easy to install
I would recommend this to a friendBrand response from Samsung
Posted .Hi Apple,
We appreciate you taking the time to leave us a review on your Samsung water filter. I'm sorry to hear that you found it hard to install the water filter, and we understand that the water filter is a bit pricey.
To help you with this, I will provide you with a link that indicates the steps to replace the water filter.
Here's a link: https://www.samsung.com/us/support/answer/ANS00060149/.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144348810
^Rainly
Fridge filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always get my filter here & never had any issues.
I would recommend this to a friendWorks Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase the less expensive two-pack filter which did not fit properly and Samsung branded filter which worked.
I would recommend this to a friendWater filter for my refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This this the only filter for my Samsung refrigerator :) but it’s great but last not for a long.
I would recommend this to a friend- Pros mentioned:Water quality
Keeps water fresh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must have to keep drinking water and ice fresh. Works great
I would recommend this to a friendBrand response from Samsung
Posted .Hi FamilyGuy,
We appreciate you taking the time to leave us a review on your Samsung water filter. You made an excellent choice for your refrigerator, and we are pleased to know how happy you are!
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144349319
^Rainly
- Pros mentioned:Water quality
fabulous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wonderful product! use it to filter water/ice in the door of my fridge
I would recommend this to a friendBrand response from Samsung
Posted .Hi Silrad,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months for better quality water. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter.
I highly recommend clicking these links for a basic troubleshooting guide for future reference:
Proper guide in replacing the water filter:
https://www.samsung.com/us/support/answer/ANS00060149/
You may also use this link for regular maintenance of your refrigerator's lifetime:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144317732
Thank you for choosing Samsung. Have a great day.
-Trisha-
Works well
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this filter to replace my expired ones and it works well
I would recommend this to a friend