Customer Ratings & Reviews
- Model:
- HAF-CU1/XAA
- SKU:
- 11457709
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Great Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In stock at store and replaces the water filter in my Samsung fridge. Great product at a great price.
I would recommend this to a friendwater filter for refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a water filter for my Samsung refrigerator. It works fine and normally lasts 6 months.
I would recommend this to a friendWater filter for Samsung refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What the Samsung manufacturer recommended. Refrigerator was also purchased from Best Buy.
I would recommend this to a friendjust what the refrig needed!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great to be able to buy this during the covid-19!
I would recommend this to a friendGreat filtration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great filtration tastes excellent. Wish it would last a little longer but it's still worth the price.
I would recommend this to a friendWater filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good keeping the water clean for the refrigerator
I would recommend this to a friendDoes it's job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know if is the fault of the fridge's design or the filter but it's near impossible to reach the far back of the ceiling of the fridge to remove and install ..And it's not any easier to turn the filter counter/clockwise. Maybe a design that doesn't require all your might and a better location for the filter would make this task less of a peeve.
I would recommend this to a friendBrand response from Samsung
Posted .Hi debbjj,
Thank you for letting us know about the installation of the water filter. We apologize for the inconvenience of having a hard time installing the filter because of the design of the refrigerator. We appreciate you giving us feedback since our customers' satisfaction is our topmost priority.
To help you with this, I will provide you with a link that can help you easily replace the water filter.
Here's a link: https://www.samsung.com/us/support/answer/ANS00060149/.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144289250
^Rainly
Great Filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After replacing my old filter with the new filter the pressure is more and my ice cubes are larger.
I would recommend this to a friendgreat for my needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is something you have to have for your appliance to work well
I would recommend this to a friendBrand response from Samsung
Posted .Thanks so much for the 5 stars, dean10! ^Jecca
healthy need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sometimes difficult to find whatever-personnel always helpful. Why is the checkout hidden in the corner?
I would recommend this to a friend- Cons mentioned:Price
needed for our refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.t tends to last about 2 months. This makes it exspensive in the long run.
I would recommend this to a friendBrand response from Samsung
Posted .Hello,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will take note of your feedback as this helps us improve the quality of the service we provide to all our customers.
You can check this link https://www.samsung.com/us/support/answer/ANS00060149/ to guide you on how to replace the water filter in your Samsung refrigerator.
You may also use this link https://www.samsung.com/us/support/answer/ANS00079481/ for regular maintenance of your refrigerator.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144540559.
-Noraina
Crisp water
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always buy this filter for my fridge. I also get a discount because I'm an elite plus member.
I would recommend this to a friendnecessary evil
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy cold filtered water from my refrigerator but the price is too high. Samsung wears me out.
No, I would not recommend this to a friendIt does what it's supposed to
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've been using these for years and have no complaints.
I would recommend this to a friendHave used many before and pefer these more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product, excellent company that produces it, excellent store where item was purchased.
I would recommend this to a friend- Cons mentioned:Price
It's ok..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You don't have any other options but the filter is way too expensive.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello BBrownfsu,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will take note of your feedback as this helps us improve the quality of the service we provide to all our customers.
You can check this link https://www.samsung.com/us/support/answer/ANS00060149/ to guide you on how to replace the water filter in your Samsung refrigerator.
You may also use this link https://www.samsung.com/us/support/answer/ANS00079481/ for regular maintenance of your refrigerator.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144517727.
-Noraina
Samsung filters
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love getting my Samsung fridge filters here at bb. B.B. Rewards and shopkicks!
I would recommend this to a friendJust had to buy it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to say this, with this fiter the water taste is the same as the sink water I was expecting the taste of the water like bottle water with this filter, but nahaaa doesn't do anything like that, so what's the purpose of buying this much expensive filter, sorry I am not happy with it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out and sharing your feedback about your water filter. I understand you're having an issue with the taste of the water with this filter. We do apologize for the inconvenience this has caused you. We would like to help you through this experience.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001875/ to guide you. Just click on "Water from the dispenser is warm or tastes bad" to get the right troubleshooting steps to fix the issue.
Another link that you may find helpful is this one https://www.samsung.com/us/support/answer/ANS00060149/ for the step-by-step instructions on how to replace the water filter in your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144226055.
-Noraina
water filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is the best and only Samsung filer. this is the best and only Samsung filer.
I would recommend this to a friendNice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This filter is extremely easy to install and its not big either
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback. ^Lo