Customer Ratings & Reviews
- Model:
- HAF-CU1/XAA
- SKU:
- 11457709
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Wasn't what I was told!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told that it should last at least 6 months and I had only had it about 6 weeks when the light on my refrigerator came on telling me I needed to replace the filter. Unfortunately, I don't think there is anything different that I can use. If so, I would like to know.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Nicey,
We appreciate you taking the time to leave us a review on your Samsung water filter. We apologize for the inconvenience since the water filter indicator is turning on even if you only used the filter for 6weeks.
I highly suggest checking this link: https://www.samsung.com/us/support/answer/ANS00060149/. It indicates the steps on how to reset the water filter light.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144301277
^Rainly
awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE IT! THANK YOU BEST BUY FOR PROVIDING THIS FOR ME!
I would recommend this to a friendGreat filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great filter. Fits my Samsubg refrigerator perfectly.
I would recommend this to a friendIt does what it says it does.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Filter does a decent job, but better water quality would be nice.
I would recommend this to a friendReasonable price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fact that I only have to change it very 6 months.
I would recommend this to a friendGood Filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I works a intended and filters water like it should.
I would recommend this to a friendworks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.last a lot longer then you would expect… very satisfied…
I would recommend this to a friendGreat for a beginner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this last month & still filtering my water.
I would recommend this to a friendCleanWater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the filter works in a Samsung refrigerator & works well!
I would recommend this to a friendGood filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung filter lasts for 6 months and it's good quality
I would recommend this to a friendGreat product, works as it should
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, great product. Wish the price was more competitive.
I would recommend this to a friendGood filtration system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.change filter app. every 6 months, always at BestB
I would recommend this to a friendSamsung Water Filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This filter does exactly what it is suppose to do!
I would recommend this to a friendgood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good filter for refrigerator works well no problem
I would recommend this to a friendfilter works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this filter works great, I would recommend it to anyone
I would recommend this to a friendnecessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.necessary the fridge i have uses this only........
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the samsung and price was fair price.
I would recommend this to a friendGreat Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is very easy to use and self-explanatory.
I would recommend this to a friendworks well using for years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very reliable I have been using this product for years
I would recommend this to a friendDoesn't last full period
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our experience with buying this over the last several years is that it never lasts the full 6 months that it says it should; either that or 1) our refrigerator can't count the months, or 2) we can't count the months. But what choice do I have...
I would recommend this to a friendBrand response from Samsung
Posted .Hi Jimmy,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We apologize for the inconvenience of the water filter only lasting less than 6 months. This happens depending on the quality of the water in your area and the amount of water you dispense, you may want to change the filter more or less frequently than the light suggests. We will surely notate your feedback about this matter for better products in the future.
I highly recommend clicking these links for a basic troubleshooting guide for future reference:
Proper guide in replacing the water filter: Reset the water filter light.
https://www.samsung.com/us/support/answer/ANS00060149/
You may also use this link for regular maintenance of your refrigerator's lifetime:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144351539
Thank you for choosing Samsung. Have a great day.
-Trisha-