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Customer Ratings & Reviews

$49.99

Customer reviews

Rating 4.5 out of 5 stars with 1623 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the improved water quality and ease of use this filter provides. Many appreciate its overall performance and simple installation, noting its compatibility and proper fit with Samsung refrigerators. The primary concern expressed by some customers is the price of the filter. While a few customers mentioned leakage, the majority did not express this as a concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,623 reviews
  • Rated 4 out of 5 stars

    good filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked high and low throughout the store, even though they still had plenty of samsung fridges on sale that use only this filter, filter, or even its place on the display of other filters could not be found, went home and got it online at bestbuy.com

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent camera with extraordinary fitures.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera & TV we bought are excellent. I have full faith in Best buy team as they are always ready to provide the solution. I am old customer & would like to mention that all my new home appliances were bought from Best buy only. You are always offering the best competitive price, Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filters water!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what it says. Great for filtering water in your fridge. Leaving this review more for the fact that Best Buy’s auto ship has been great for reminding me to switch out the old with the new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best darn fridge water filter ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Words cannot contain the excitement that I have when I plug this bad boy in every 6 months... The sound of the filter filling up with water, knowing that it's going to give me the cleanest, purest water that anyone could have north of the Rio Grande and south of the Red River.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Seems excessively expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter needs to be replaced every 6-8 months. It costs $50. If you replace it 30 times over the life of your refrigerator, you end up paying for the refrigerator twice based on a $1500 refrigerator cost! Seems expensive for such a small relatively simple apparatus. It shouldn't cost any more than an oil filter for your car, i.e. $8. Next time I'm going to insist on getting a refrigerator without water dispensing. Also, the ice maker doesn't work properly and is not repairable. So much for Samsung.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi viper7747,

      We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We apologize for the inconvenience of the dispenser issue. We recommend that you replace the water filter every six months for better quality water. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will surely notate your feedback about this matter for better products in the future.

      I highly recommend clicking these links for a basic troubleshooting guide for future reference:
      Proper guide in replacing the water filter:
      https://www.samsung.com/us/support/answer/ANS00060149/

      Water does not dispense at all:
      https://www.samsung.com/us/support/troubleshooting/TSG01001875/

      Samsung ice maker is not making any ice:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144317573

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I must recommend it. Very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Standard filter for my Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the replacement filter, so not really much to say about it. This was the second one I've purchased since owning the refrigerator. It is not difficult to install, but if you're short, it's in an inconvenient spot. The first few batches of ice needed to be dumped as they came out cloudy and dark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    At first I was skeptic, I soon became a believer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I told my wife we did not need it. She badgered me until I bought one. Now our s3x life is great! Ice cubes have never been clearer. I no longer have that violet indicator light blinking on the fridge door. I am on top of the world. I wish I had time to link the video...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our refrigerator is happy again. It's amazing what this little filter can do. I made sure we have a spare on hand for when it's time to replace it again. Some times we just don't have the time to run out and get the replacement filter when it says it's time to replace me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product I

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the service at best buy specially for Marc Avadanian at framingham , Ma Store. I didn't know you sell this item at Best buy, I just asked at the check out and Marc called for assistance and what a surprise an associate bring the item to the register Thanks a lot to Marck

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good filter and easy to replace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product and easy to replace. It can last 5-6 months depending on how much ice and water consumption there is. As much as I like it because of it's ease of use and how easy it is to replace I wish I didn't have to replace the filter twice a year. I just wish it lasted longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung does not want to hear this - every year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah, the truth. I've had the refrigerator for about four years and only replace the filter every year instead of every six months. We are still living and not sick. Do not notice a degradation in the taste or appearance after six months.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Too expensive for the time it lasts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive for the time it lasts. The filter is god and is the original supplier product. However the ratio of cost ~$50 USD vs the time it lasts ~ 4 months seem to expensive. I will expect lower cost.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good filter, arrived quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this is the correct filter size and number for your fridge, this is a good place to purchase it. I finally signed up for auto-renew so I wouldn't have to remember when I replaced the last one. This is a fast and convenient way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It fits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement filter for my Samsung refrigerator. Bought it because it’s the right fit. Only had my refrigerator for 4 years and the ice maker broke. Not sure I’d recommend a Samsung fridge but the filter fits and works!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Fast & Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a water filter, not much to say. But the install was fast and easy and within five minutes I had the reminder reset and fresh water flowing back to the ice maker and dispenser. OEM is the way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent replacement filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the standard Samsung refrigerator replacement. It's better to purchase at Best Buy due to the extremely helpful BB staff, who found the right model and quickly completed the purchase. And very, very polite! Definitely going back to BB.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Filters water.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My overall impression with this filter is that it is the only one available for my refrigerator and it gets the job done. I did however drink a bottle of water and then a glass of water, and I noticed the water from the fridge tasted salty compared to the bottled water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective filter for Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this filter for years with good results. We have never had reason to question the effectiveness of the filter's performance in filtering according to specs. Normally allows adequate water flow for the entire life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a direct replacement for the Samsung filter in my french door fridge. I usually wait a little longer and let the filter cycle through two times by clearing the indicator but really notice a difference in flow and taste when filter is new.

    I would recommend this to a friend