Customer Ratings & Reviews
- Model:
- HAF-CU1/XAA
- |
- SKU:
- 7015981
Customer reviews
Rating 4.5 out of 5 stars with 1623 reviews
(1,623 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are delighted by the improved water quality and ease of use this filter provides. Many appreciate its overall performance and simple installation, noting its compatibility and proper fit with Samsung refrigerators. The primary concern expressed by some customers is the price of the filter. While a few customers mentioned leakage, the majority did not express this as a concern.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Filter replacement for Samsung Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since my filter has to be replaced every 6 months, I always buy it from Best Buy - it is convenient and always in stock.
I would recommend this to a friendBrand response from Samsung
Posted .That's so great to hear, dmoore! Samsung is thrilled to be a part of your home. ^Mae
Rated 5 out of 5 stars
Long Lasting and Dependable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love having a long-lasting filter in our refrigerator. It lasts 6 months and appreciate knowing that our water/ice is being filtered for optimum results.
I would recommend this to a friendRated 5 out of 5 stars
It works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it lasted longer! Works as per manufactures specifications. Fits as specified! Color is perfect! It's a water filter go for it! It filters water!
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great value then buying a water bottle. Water bottles are to expensive. If you a Samsung refrigerator this is the way to go.
I would recommend this to a friend- Cons mentioned:Price
Rated 3 out of 5 stars
Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job, but it's a bit pricey. Purchase the 2-pack off brand. It's a better deal.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi arkagr,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months for better quality water. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will surely notate your feedback about this matter for better products in the future.
I highly recommend clicking these links for a basic troubleshooting guide for future reference:
Proper guide in replacing the water filter:
https://www.samsung.com/us/support/answer/ANS00060149/
You may also use this link for regular maintenance of your refrigerator's lifetime:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144351675
Thank you for choosing Samsung. Have a great day.
-Trisha-
Rated 5 out of 5 stars
Fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a water filter. No review needed Not sure what you would need a review for on this item.
I would recommend this to a friendRated 5 out of 5 stars
Great filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We buy a new filter for fridge from Best Buy every six months or so and we're very happy with the product and the service Best Buy has the offer
I would recommend this to a friend- Pros mentioned:Water quality
Rated 3 out of 5 stars
Filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good filter for a refrigerator. Not a good filter for a car.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for taking the time to review our Samsung Water Filter. I am sure that your taste buds are very appreciative. We are glad to have you as a part of our family and thank you for choosing Samsung. ^Brad
- Pros mentioned:Water quality
Rated 3 out of 5 stars
Ok was a bit tight to get in but overall filters
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great filter that lasts up to 6 months. Water Tastes great just make sure you run about two gallons before drinking.
I would recommend this to a friend Rated 5 out of 5 stars
not bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung filters arent that good just because they arent useable in all refrigerators.
I would recommend this to a friendRated 5 out of 5 stars
Water Filter for Samsung Frig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy price matched this item saving me money while keeping my business. Staff was extremely helpful and courteous!
I would recommend this to a friendRated 5 out of 5 stars
Got it right!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most stores have stopped carrying the replacement filters as the fridge is five years old. Thanks for the quick delivery!
I would recommend this to a friendRated 3 out of 5 stars
Good H2O, Difficult Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would rate this filter more highly if it were easier to install. The stickers and lines - all of which should line up - do not and never have. This means a great deal of toying with the filter to ensure a tight fit. Time consuming and frustrating. Also, the fancy digital read-out on my Samsung fridge died within 2 1/2 yrs - out of warranty and far too expensive to repair as the entire system must be replaced. Filter is necessary, though.
I would recommend this to a friendBrand response from Samsung
Posted .Hi CaryGrant,
Thank you for sharing your experience with us and your satisfaction is our topmost priority. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We apologize for the inconvenience that you are having a hard time replacing the water filter and the digital read-out. Don't worry we will surely notate your feedback about this matter.
I highly recommend clicking these links for a basic troubleshooting guide for future reference:
Proper guide in replacing the water filter:
https://www.samsung.com/us/support/answer/ANS00060149/
The refrigerator control panel is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01202605/
You may also use this link for regular maintenance of your refrigerator's lifetime:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144351399
Thank you for choosing Samsung. Have a great day.
-Trisha-
Rated 5 out of 5 stars
Filter
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised but wish these things were cheaper
I would recommend this to a friendRated 4 out of 5 stars
It's a water filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My samsung tech told me you don't have to replace these when the light comes on. The light is timed for a 6 month cycle. Replace when the water flow slows.
I would recommend this to a friendRated 4 out of 5 stars
Great Filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the filter that I need for my refrigerator; I'm very happy that I can conveniently pick it up for a good price at my favorite store!
I would recommend this to a friendRated 5 out of 5 stars
They do what they are supposed to do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away from generic filters and pay the extra $5. You get a better water flow and no leaks.
I would recommend this to a friend- Cons mentioned:Price
Rated 3 out of 5 stars
Good filter but a little on the expensive side
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's just wonderful. Expensive though. I wish there was a knock off brand that I could purchase for less money.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Mike1,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will take note of your feedback as this helps us improve the quality of the service we provide to all our customers.
You can check this link https://www.samsung.com/us/support/answer/ANS00060149/ to guide you on how to replace the water filter in your Samsung refrigerator.
You may also use this link https://www.samsung.com/us/support/answer/ANS00079481/ for regular maintenance of your refrigerator.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144517823.
-Noraina
Brand response from MsSamsung
Posted .Hi Mike1,
Please keep in mind that Samsung recommends using only official Samsung filters for both performance and to ensure it's compatible. Some "knock off brands" could potentially damage the filter housing.
Thanks for the feedback!
Ms. Samsung
Rated 5 out of 5 stars
Happy Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m just very happy to find SamSung refrigerator filters at Best Buy. Quality filters at a great price.
I would recommend this to a friendRated 5 out of 5 stars
Great Device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good filter actual life on it will vary by use but we easily get about 3 to 4 months out of one. Very happy with the Samsung and this filter
I would recommend this to a friend





