Customer Ratings & Reviews
- Model:
- HAF-CU1/XAA
- |
- SKU:
- 7015981
Customer reviews
Rating 4.5 out of 5 stars with 1623 reviews
(1,623 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are delighted by the improved water quality and ease of use this filter provides. Many appreciate its overall performance and simple installation, noting its compatibility and proper fit with Samsung refrigerators. The primary concern expressed by some customers is the price of the filter. While a few customers mentioned leakage, the majority did not express this as a concern.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
If new filter won't fit on your fridge, DO THIS!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.***READ THIS! Problem: New filter locking design wouldn't fit my old Samsung refrigerator. Fix: Ended up using a box cutter/xacto knife tor replicate the locking design of my old purchased filter. This go in line with other's comment where they had to make the cut in order for their new filter to fit in to their fridge. I saw comments by samsung guiding customers how to make your fridge allow new filter design to fit in. My gripe with that is I have used all my strength to the point I feel like I'm going to break where the filter goes in. BE CAREFUL.
I would recommend this to a friendBrand response from Samsung
Posted .Hello mlgalvan,
Thank you for reaching out and sharing your feedback about the water filter in your Samsung refrigerator. I understand you're having an issue with the water filter as it doesn't fit your Samsung refrigerator. We appreciate your patience in dealing with the situation and we apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01109722/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00060149/ on how to replace the water filter in your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144348749.
-Noraina
Rated 5 out of 5 stars
Pricey but works well-
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it’s supposed to do... can be tricky getting it in the slot correctly.
I would recommend this to a friendRated 4 out of 5 stars
Filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good works fine it shipping was excellent arrived days before schedule
I would recommend this to a friendRated 5 out of 5 stars
Works as designed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good filter I have city water and this filters out any chlorine smell or chemical taste. Great price at Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Great filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.awesome price and service I got on this filter will do business online again with bestbuy awesome job guys
I would recommend this to a friendRated 5 out of 5 stars
Pure Water
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the filtered water. It is great for the ice and the fresh water. A little pricey though.
I would recommend this to a friend- Cons mentioned:Price
Rated 3 out of 5 stars
Pricey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Filter works excellent, but awfully expensive for approximately 6 months use.
I would recommend this to a friend Rated 4 out of 5 stars
Good filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price is higher than what you can order on the internet but if you need it quick for a replacement the store normally has them
I would recommend this to a friendRated 4 out of 5 stars
Works fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a water filter. How detailed can I get? The water flows through it and it comes out of thh Fridge door into my glass.
I would recommend this to a friendRated 5 out of 5 stars
Fridge filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always get my filter here & never had any issues.
I would recommend this to a friend- Cons mentioned:Price
Rated 3 out of 5 stars
Have to use this for the brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive and no other choice available, don't think it's easy to install
I would recommend this to a friendBrand response from Samsung
Posted .Hi Apple,
We appreciate you taking the time to leave us a review on your Samsung water filter. I'm sorry to hear that you found it hard to install the water filter, and we understand that the water filter is a bit pricey.
To help you with this, I will provide you with a link that indicates the steps to replace the water filter.
Here's a link: https://www.samsung.com/us/support/answer/ANS00060149/.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144348810
^Rainly
Rated 5 out of 5 stars
Works Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase the less expensive two-pack filter which did not fit properly and Samsung branded filter which worked.
I would recommend this to a friendRated 5 out of 5 stars
Water filter for my refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This this the only filter for my Samsung refrigerator :) but it’s great but last not for a long.
I would recommend this to a friendRated 5 out of 5 stars
Works well
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this filter to replace my expired ones and it works well
I would recommend this to a friend- Pros mentioned:Water quality
Rated 3 out of 5 stars
Keeps water fresh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must have to keep drinking water and ice fresh. Works great
I would recommend this to a friendBrand response from Samsung
Posted .Hi FamilyGuy,
We appreciate you taking the time to leave us a review on your Samsung water filter. You made an excellent choice for your refrigerator, and we are pleased to know how happy you are!
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144349319
^Rainly
Rated 5 out of 5 stars
Great filter system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love saving money having filtered water Easy to purchase replacement cart through Best Buy
I would recommend this to a friend- Pros mentioned:Water quality
Rated 3 out of 5 stars
fabulous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wonderful product! use it to filter water/ice in the door of my fridge
I would recommend this to a friendBrand response from Samsung
Posted .Hi Silrad,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months for better quality water. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter.
I highly recommend clicking these links for a basic troubleshooting guide for future reference:
Proper guide in replacing the water filter:
https://www.samsung.com/us/support/answer/ANS00060149/
You may also use this link for regular maintenance of your refrigerator's lifetime:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144317732
Thank you for choosing Samsung. Have a great day.
-Trisha-
Rated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product, delivered in two days at a great price. Will buy again vrom Best Buy
I would recommend this to a friendRated 5 out of 5 stars
Samsung filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality auto ship. Can't find these filters on Amazon.
I would recommend this to a friendRated 4 out of 5 stars
Pricey but way cheaper than bottled water!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This filter allows me to have filtered water any time, any where without clogging up landfills with plastic bottles.
I would recommend this to a friend





