Customer Ratings & Reviews
- Model:
- HAF-CU1/XAA
- SKU:
- 7015981
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are delighted by the improved water quality and ease of use this filter provides. Many appreciate its overall performance and simple installation, noting its compatibility and proper fit with Samsung refrigerators. The primary concern expressed by some customers is the price of the filter. While a few customers mentioned leakage, the majority did not express this as a concern.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Price
Costly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good filter, but over priced. Don't give you an option to buy a cheaper filter.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Wildman,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will take note of your feedback as this helps us improve the quality of the service we provide to all our customers.
You can check this link https://www.samsung.com/us/support/answer/ANS00060149/ to guide you on how to replace the water filter in your Samsung refrigerator.
You may also use this link https://www.samsung.com/us/support/answer/ANS00079481/ for regular maintenance of your refrigerator.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144513013.
-Noraina
Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have a Samsung refrigerator that we need to have for this particular brand filter , it's expensive
I would recommend this to a friendFilter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I assume it’s good, and the water test good so I’m hoping it filters the water well too
I would recommend this to a friendSamsung Filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This model is the only choice for my 2004 refrigerator is. Non-Samsung filters, the water flows faster but I wonder how good the filter actually is. So I must assume if the flow is slow, it must be filtering the water. It's not a good idea to keep an old filter because a fungus could grow in there. When purchasing a refrigerator keep the cap to the filter opening.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi wildkat,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We apologize for the inconvenience of the dispenser issue. We recommend that you replace the water filter every six months for better quality water. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter. We will surely notate your feedback about this matter for better products in the future.
I highly recommend clicking these links for a basic troubleshooting guide for future reference:
Proper guide in replacing the water filter:
https://www.samsung.com/us/support/answer/ANS00060149/
Water dispenses slowly:
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
You may also use this link for regular maintenance of your refrigerator's lifetime:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144318031
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Overall performance
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problems at this time have been using this type of filter for a while
I would recommend this to a friend Works perfectly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been buying the same filter for 6 years. Works exactly as it should and lasts as long as should be expected.
I would recommend this to a friendPerfect fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to know that I can order parts for my Samsung products.
I would recommend this to a friendOnly Samsung filters for Samsung Fridges
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a 3rd party filter and will never do so again. Only Samsung filters from now ow...
I would recommend this to a friendGreat water filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy my water filter from Best Buy. Great experience!
I would recommend this to a friendEasy install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plug and play easy to install water from fridge was a lot better after replacement
I would recommend this to a friendreplacement water filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fits my refrigerator model. it would be better if it lasts longer than 6 month.
I would recommend this to a friendFits and appears to work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Scared to buy an off brand, this one fits and does not look leak.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Mozart,
We appreciate you taking the time to leave us a review on the water filter. You made an excellent choice for your refrigerator, and we are pleased to hear how happy you are!
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144276639
^Rainly
Good product but expensive!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You only have to replace it every 3 months but it so expensive. Definitely need it for our refrigerator!
I would recommend this to a friendgreat replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is awesome it last around 6-7 months. Make sure to first run 2.5 gallons of water before resetting.
I would recommend this to a friendgreat price on water filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best buy always matches the best online price, within reason of course
I would recommend this to a friendSamsung water filters
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed water filters for my Samsung Refrigerator. Order these and received them within 4 days. Made my life easier.
I would recommend this to a friendNo Problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This filter works well, no leaks ot other issues. A bit expensive but you're not buying a generic filter.
I would recommend this to a friendEasy to install lasts about 6 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good filter, easy to install but pricey. Lasts about 6 months, at $50 each time you would expect it to last longer.
I would recommend this to a friendGreat filter!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This filter lives up to expectations. It filters out odors of city water.
I would recommend this to a friendGreat Filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great filter and easy to install. This filter seems to last longer than ones I had on other refrigerators.
I would recommend this to a friend