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Customer Ratings & Reviews

$49.99

Customer reviews

Rating 4.5 out of 5 stars with 1623 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the improved water quality and ease of use this filter provides. Many appreciate its overall performance and simple installation, noting its compatibility and proper fit with Samsung refrigerators. The primary concern expressed by some customers is the price of the filter. While a few customers mentioned leakage, the majority did not express this as a concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,623 reviews
  • Rated 2 out of 5 stars

    Loved these but disappointed now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to replace our old Samsung water filter. When I went to install it it didn’t fit as it used to and I turn it and all the sudden water started pouring out of our fridge where the filter was. I shut our water supply off but now it seems the filter broke something inside where the water filter goes. Extremely disappointed. Now a $45 water filter is going to cost me an extra $100 to try and fix my fridge.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with your water filter housing on your Samsung Refrigerator. If you are in need of a Service center in your area, See link below:
      https://www.samsung.com/us/support/service/locations/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 3 out of 5 stars

    Water filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t know or cannot check if it does it’s job, but can tell the water taste is not so good as my family testify.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Modern, I realize that you have some concerns with your Samsung Water Filter not doing it job and know that might put a bad taste in your mouth. I want to give you some helpful information to ensure you get the best performance. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-from-the-dispenser-is-warm-or-tastes-bad
      If you need additional assistance, contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1144006704. We thank you for choosing Samsung in your family's home. ^Brad Samsung

  • Rated 1 out of 5 stars

    Filters don't fit anymore!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used both the original Samsung and the Best Buy Insignia brand for our 4 year old Samsung RS22HDHPNWW side by side counter depth refrigerator. The original filters USED to fit with no problem but the "threads" that screw into the filter slot no longer fit. We were able to improvise the Insignia brand with a few shaves with an exacto knife but those are no longer available and the new Samsung threads look NOTHING like the old ones. I am not willing to use an exacto knife on a $50 filter. I think Samsung should send a new internal filter holder to match the filters they sell NOW....because they definitely changed them! We love the refrigerator itself. But this is just unacceptable and I'm hoping Best Buy and/or Samsung will address this. I have an extended warranty.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Problem with Samsung water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water filter made by Samsung for its refrigerator. It would not fit and I checked on the internet and it’s a common problem. It has to be modified for it to fit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great filter for the Samsung refrigerators. this is the 6-7 filter i have gotten for my Samsung.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    didn't fit my samsung fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the product because it did not fit my samsung fridge. the guy at the store told me it matched my model number, but it didn't:(

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Standard replacement water filter. Expensive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard replacement water filter. Expensive. Only one available for this refrigerator so there was no choice. Bit cumbersome to get aligned when putting it in.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Meme,

      We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We apologize for the inconvenience for bit cumbersome to get aligned when putting it in the water filter. We recommend that you replace the water filter every six months for better quality water. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter. We understand that our product is a little expensive, however, you won't regret the quality of water that was produced. We will surely notate your feedback about this matter for better products in the future.

      I highly recommend clicking these links for a basic troubleshooting guide for future reference:
      Proper guide in replacing the water filter:
      https://www.samsung.com/us/support/answer/ANS00060149/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144313844

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to replace old filter. The stickers make it easy to keep track of when to change too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filter seems to be just " OK" for my Samsung refrigerator. The water pressure coming through the water dispenser is pretty meek. The Samsung filters worked much better than

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Filter for Samsung refrigerator ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is way too expensive. Have bought the Samsung filter each time but really can't tell the difference in the water. Wonder if it is even necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 2 out of 5 stars

    have to buy, there is no other

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only one that fits. still get water with strange tastes, metal and chlorine. don't know why, the last one was really bad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    M.M.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like how quickly I have to change it, given that I don’t use the ice ir water from my fridge.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having concerns with your Samsung Water Filter. Our water filters will filter 300 gallons of water. The Refrigerator is set to remind you every six months. Change the water filter depending on your usage. Thank you for choosing Samsung. ^Brad Samsung

  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Should last longer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filter doesn't last long enough. The cost per year is high, which I did not check before purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the filtration level was stronger. For a refrigerator filter it's ok. It's also pretty expensive for something that will only filter for about 6 months.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job but it is very hard to install. It takes all of my strength to get yhe old one out and the new one in.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apparent filter redesign - no longer fits

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased these HAFIN2/EXP filters for years for my Samsung refrigerator model RS277ACPN. This time when I purchased it would not fit in the opening - apparently Samsung redesigned the filter - the nozel and locking notches no longer fit in the recess. I imagine it fits some models just fine, but definitely not the RS277ACPN. I did go to samsungparts.com and confirmed that this filter is compatible with my model. That is what they published, but must not have tested. I am also disappointed in Best Buy. When I brought back the filter and explained the problem I was told that they cannot accept the return because it had been opened - regardless of the circumstances. I was told to go to Samsung for help. I spent 40+ minutes in a frustrating chat with them that went nowhere. All they wanted to do was send out a service technician. As for returning/refunding the filter they said I need to talk to Best Buy. I am sharing this as a warning to Samsung refrigerator owners. They have made a redesign and if you buy from Best Buy you will be out $50 if it doesn't fit.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time to share your experience with us. ^Lo Samsung

  • Rated 3 out of 5 stars

    Required filter:too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that the filter is too expensive, but if one has the type of refrigerator that needs it one really has no choice but to purchase it when needed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like to get the original filters and this one is a good one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work just fine as water filters go. Happy with it.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good filter although expensive and no substitute for the fridge

    I would recommend this to a friend