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Customer Ratings & Reviews

$49.99

Customer reviews

Rating 4.5 out of 5 stars with 1627 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the Replacement Water Filter for Select Samsung Refrigerators for its ability to improve water quality and its ease of use. Users also appreciate the overall performance, simple installation, compatibility, and proper fit within their Samsung refrigerators. The primary concern expressed by some customers is the price of the filters, while a few others mentioned leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,627 reviews
  • Rated 1 out of 5 stars

    Apparent filter redesign - no longer fits

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased these HAFIN2/EXP filters for years for my Samsung refrigerator model RS277ACPN. This time when I purchased it would not fit in the opening - apparently Samsung redesigned the filter - the nozel and locking notches no longer fit in the recess. I imagine it fits some models just fine, but definitely not the RS277ACPN. I did go to samsungparts.com and confirmed that this filter is compatible with my model. That is what they published, but must not have tested. I am also disappointed in Best Buy. When I brought back the filter and explained the problem I was told that they cannot accept the return because it had been opened - regardless of the circumstances. I was told to go to Samsung for help. I spent 40+ minutes in a frustrating chat with them that went nowhere. All they wanted to do was send out a service technician. As for returning/refunding the filter they said I need to talk to Best Buy. I am sharing this as a warning to Samsung refrigerator owners. They have made a redesign and if you buy from Best Buy you will be out $50 if it doesn't fit.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time to share your experience with us. ^Lo Samsung

  • Rated 3 out of 5 stars

    Required filter:too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that the filter is too expensive, but if one has the type of refrigerator that needs it one really has no choice but to purchase it when needed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like to get the original filters and this one is a good one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work just fine as water filters go. Happy with it.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good filter although expensive and no substitute for the fridge

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    ok but short life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it would last a lot longer for the money. It is very expensive to replace so often.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I guess it works but how do I really know?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits my refrigerator model but unless I have our water tested, I don't know how effective the filter works.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Deedee,

      Thank you for reaching out. We will take note of your feedback as this helps us improve more especially on the quality of the products we offer.
      About the water filter in your Samsung Refrigerator.

      Replacing the water filter in your fridge helps keep your water tasting fresh and helps to prevent odors. Your Family Hub panel will notify you when it’s time to change it, which is about every 6 months. First make sure you purchase a genuine Samsung filter made specifically for your fridge model. You can find replacements on Samsung.com. When you’re ready to replace it, turn off the water line to the fridge, drain the waterline by running the dispenser, and then turn the old filter counterclockwise to pull it out. After you insert the new filter, turn it clockwise to lock it in place, and then turn your water valve back on. All that’s left is to run the water for a few minutes to flush it and reset the replace filter alert on your fridge.
      https://www.youtube.com/watch?v=jqKv2qwO_hk

      For further concerns, you may reach us via the following option.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us


      - Reference ticket number:1144318690

      ^Ross Samsung

  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Way over priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These run $50 a piece. You have to replace them 2-3 times a year.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Filter should last longer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung should be more reliable. Why make a fridge that the water filter is bad in such a short time.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    Good filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filter working good for my Samsung refrigerator.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only filter that fits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only filter we can find that fits our fridge and it only lasts a few weeks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    severly overpriced to be replaced twice a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will research replacement fillters before I purchase another fridge

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ITS A GOOD FILTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE FILTER DOESNT LAST LONG ENOUG FOR THE PRICE YOU PAID FOR IT.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are only a few manufacturers that make filter for this refrigerator. Limited choices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, but very difficult to install. Price is great.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi tpolacek! I'd like to provide this link: https://bit.ly/37bZRUy. It has all the best tips and suggestions for making replacing the filter as easy as possible. ^Jecca Samsung

  • Rated 3 out of 5 stars

    Works for Samsung fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good replacement water filter. Water taste will not change much but at least it is safer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good filter for clean water

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying these filters since I brought the refrigerator and they seem to give you clean water. Don't buy Imitations by the real thing this filter is the real thing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Factory replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing unusual to say, SOP for installation. Did notice an increase in water flow after installation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Filter

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ***************Fast and Easy process**************

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new water filter. We and your refrigerator appreciate the care put into your Samsung Refrigerator. We thank you for choosing Samsung. ^Brad Samsung

  • Rated 2 out of 5 stars

    Doesn't fit

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this is the correct model number, it won't fit my refrigerator. Had to use a knife to cut the clips on each side so I could twist it into place.

    No, I would not recommend this to a friend