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  • Front. Samsung - Replacement Water Filter for Select Samsung Refrigerators - White.
  • Angle. Samsung - Replacement Water Filter for Select Samsung Refrigerators - White.
  • Alt View 12. Samsung - Replacement Water Filter for Select Samsung Refrigerators - White.
  • Alt View 13. Samsung - Replacement Water Filter for Select Samsung Refrigerators - White.
  • Alt View 14. Samsung - Replacement Water Filter for Select Samsung Refrigerators - White.
  • Alt View 15. Samsung - Replacement Water Filter for Select Samsung Refrigerators - White.

Replacement Water Filter for Select Samsung Refrigerators - White

Model:
HAF-CU1/XAA
SKU:
7015981
Highly rated by customers for:
$49.99

Customer reviews

Rating 4.5 out of 5 stars with 1623 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the improved water quality and ease of use this filter provides. Many appreciate its overall performance and simple installation, noting its compatibility and proper fit with Samsung refrigerators. The primary concern expressed by some customers is the price of the filter. While a few customers mentioned leakage, the majority did not express this as a concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,623 reviews

  • Does not fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this OEM refridgerator filter for my Samsung refridgerator, it was the correct model# for this fridge but would fit in the housing. I tried to install it several ways, I did not want to break the housing, so I tried to return the filter to purchase a insigna brand filter that fits fine with no issues but was told they would not take back the Samsung filter because it was opened. I feel that spending $55.00 on an OEM product it should fit. There is obviously an issue with the Samsung filter because it will not engage and lock into place.

    No, I would not recommend this to a friend

  • would like to be able to get a different filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is the only supplier of the filter for their refrig. They are approx. $45 each. they are too expensive and can never be installed per their instructions. I had to call Samsung over and over.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Poor tasting water

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new replacement filter creates a bad taste to the water and another replacement needed to be purchase losing 50 bucks

    No, I would not recommend this to a friend

  • filter form changed so needed return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the neck of this filter has changed so it no longer locks in the refrigerator receptacle. returned this and needed to find a replacement online.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi mattinnc! The filter has changed to seal better, but should still fit in the refrigerator. Check out this link (https://bit.ly/38inOau) for more details. ^Jecca Samsung

  • Samsung Refrigerator Water Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this filter after confirming it was supposedly the correct filter for my Samsung refrigerator model. I could not install it and neither could a repair technician. According to the technician, this is a common problem with Samsung refrigerators. Instead, another brand of filter has to be used.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Suzey, I realize you are having some trouble with changing your Samsung Refrigerator water filter and know that can be complicated sometimes. I would like to provide you with some of our best tips for changing the filter. See link below:
      https://www.samsung.com/us/support/answer/ANS00060149/
      If you are still having issues, reach out to us at Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143600001. We thank you for being a part of our family and for choosing Samsung in your home. ^Brad Samsung

  • Not the right filter

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was allegedly the proper filter for my Samsung fridge. They absolutely assured me that it would fit and work. The computer said so. This was after I returned another filter for not fitting. However, the hole is not big enough to make a connection. I have to drill what looks to be a 1/4" hole to make it work. Not happy.

    No, I would not recommend this to a friend

  • Original EquipmentManufacturer’s Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried other sources that sell third party filters. They just don’t work properly. Highly recommend getting OEM products in this case.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's refreshing to hear that this water filter has been perfect for you. ^Lo Samsung

  • Doesn't fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot get this new filter into the housing. This is the first time I've had this problem. I tried that "'fully unlock the housing' procedure" here https://www.samsung.com/us/support/troubleshooting/TSG01109722. It just slides down as I rotate left. I even pulled the top shelf to give me more room to wrestle it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello CustomerXYZ,

      Thank you for reaching out. I realize your experience has been less than ideal, and I understand how frustrated you have been. We value all our customers' feedback and can sympathize with your issue with your Replacement Water Filter for Select Samsung Refrigerators - White
      For the immediate resolution of your concern, you may reach us via the following details.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Thank you for choosing Samsung.

      Reference number:
      1144430308

      ^Ross Samsung

  • It is hard to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is hard to install because the instructions are vague and difficult to follow. It is equally hard to unscrew once you need to replace it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Susan, I'd love to help with this! Copy and paste this link: https://bit.ly/2Nj62Z7, for step by step instructions on replacing your Samsung water filter, thanks! ^Mae Samsung

  • Hate that I have to replace every 6 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not real happy with this filter because around six months it starts to leak and requires changing. At $46.00 each it's a little disappointing

    No, I would not recommend this to a friend

  • Samsung has a problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not your fault. Samsung has changed the notches so the filter does not fit the housing. Same part number. There is information all over the internet. The last 3 filters with the same part number all had different notch pattern & you dont know that until you take the plastic off the cap.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung Customer, i see that you are having some issues installing your new Samsung Water Filter. I completely understand this is a tedious task and would like to offer some assistance. see link below: ​
      https://www.samsung.com/us/support/troubleshooting/TSG01109722/
      If you need any further assistance, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143344739. We thank you choosing Samsung for your kitchen needs. ^Brad Samsung

  • Not happy with one filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently, if you check my orders, I had to purchase two filters. One was defective. I thought the water filtration system needed repair but the serviceman said it was the filter. I couldn't return it because he cut off two tiny protruding ends trying to get it to function properly.

    No, I would not recommend this to a friend

  • Didn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite checking and rechecking numbers to match fridge requirements, the new filter will not fit into the area made for it. I bought 4 total cause u change filters every 6 months. Not sure how to return or where to return. Whatever they came in are gone. They still have their individual boxes, however

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Alex! I'd like to provide this link: https://bit.ly/31qGvaj. It has some steps you can take if the water filter does not fit. ^Jecca Samsung

  • Very disappointed!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water filter has changed and it no longer fits my Samsung refrigerator. I have purchased three different brands. Then went online and saw where other customer are complaining of the same problem. Why would they change the make of the model of the filter? What am I suppose to do for a water filter now?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Here is a helpful link to support your concerns on the water filter (https://bit.ly/3iRy3YO). Thank you for being a Samsung customer! ^Lena Samsung

  • Not sure if works that well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work all that well . Water still have deposits and smells . Too expensive and doesn't work

    No, I would not recommend this to a friend

  • Poor service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldnt find anyone yo ask about item. Label indicated it worked with my refrigerator but didnot, now going to landfill. Will go someplace else to get what i need.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Steve,

      Thank you for choosing Samsung for your water filter needs. We are saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      -John Samsung

  • Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t get a replacement water filter for the Somsung refrigerator theat was purchased at Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day,

      We appreciate you for sharing this review. Let's help you with the water filter, Marc.

      To purchase a replacement water filter for your fridge, kindly visit our Samsung parts website below for additional information.

      Samsung HAF-CU1/XAA Water Filter Catalyst:
      https://samsungparts.com/products/haf-cu1-xaa

      Should you need further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147089832, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Filter produces bad taste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filter produces bad taste like medicine. I followed the procedure written in the box to dispense 3 to 4 gallons of water before using or drinking but still it taste bad. Also the lock indicator doesn't fit the lock indicator in my fridge now. I dont know why, but this is the same compatible filter brand and type I'm using since 2009 for my Samsung refrigerator

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi PinoyReview,

      We are glad to know that you are using one of our Samsung refrigerators. Your satisfaction is our topmost priority and we apologize for the inconvenience of the water tasting bad for the lock indicator that doesn't fit. In this matter, once the new filter is installed, dispense approximately 2 to 3 gallons of water.

      I highly recommend clicking this link below for a basic troubleshooting guide:
      https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-from-the-dispenser-is-warm-or-tastes-bad

      Link on how to properly replace the water filter:
      https://www.samsung.com/us/support/answer/ANS00060149/

      Link for the lock indicator that doesn't fit:
      https://www.samsung.com/us/support/troubleshooting/TSG01109722/

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144200568

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Doesn't work all that well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filter too expensive and doesn't seem to work well. Water still has lots of particles in it

    No, I would not recommend this to a friend

  • Poor tasting quality of a brand-new filter...

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Samsung OEM water filter hoping for the best quality OEM filter and ever since day one our water has tasted like this filter was not working correctly. I don't understand what the underlying issue is but I won't easily trust Samsung OEM water filters any more.

    No, I would not recommend this to a friend
Page 78, Showing 1,541-1,560 of 1,623 reviews
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