Customer Ratings & Reviews
- Model:
- HAF-CU1/XAA
- |
- SKU:
- 7015981
Customer reviews
Rating 4.5 out of 5 stars with 1627 reviews
(1,627 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers highly value the Replacement Water Filter for Select Samsung Refrigerators for its ability to improve water quality and its ease of use. Users also appreciate the overall performance, simple installation, compatibility, and proper fit within their Samsung refrigerators. The primary concern expressed by some customers is the price of the filters, while a few others mentioned leakage.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Samsung Refrigerator Parts
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was redesigned and doesn't fit older Samsung models.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Marcy,
Thank you for reaching out and sharing your feedback about your water filter. I understand you're having an issue with your water filter as it does not fit older Samsung refrigerator. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01109722/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00060149/ to guide you in replacing the water filter in your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144500280.
-Noraina
Rated 1 out of 5 stars
Does not fit!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung selling wrong size! Sorry to say that, but shame on them. Instead, buy the Insignia one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there! I'd like to provide this link (https://bit.ly/3hAf0Bt) that has what steps to take if the water filter does not fit your refrigerator. ^Jecca
Rated 1 out of 5 stars
Does not fit.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not fit Samsung fridge it says it does. Tried 2different ones
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Rmb1, I understand you are experiencing an issue getting your new filter for your Samsung Refrigerator. I understand how frustrated you must be but I would like to provide you with some very helpful information that might resolve your issue. See link below: https://www.samsung.com/us/support/troubleshooting/TSG01109722/
.If you continue to have issues, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513).
Please reference ticket number 1143377551. We thank you for being a part of our Samsung family. ^Brad
Rated 1 out of 5 stars
Wrong one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took in a picture of the filter system yet some how we still ended up with the wrong one!
No, I would not recommend this to a friendRated 1 out of 5 stars
buy the best buy brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best buy brand gives you 2 filters for the same price as samsung brand but they give you 1 filter.
No, I would not recommend this to a friendRated 1 out of 5 stars
Overpriced but I needed it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy should think about being more competitive on the pricing
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We understand that our product is expensive, however, you won't regret the quality of water that will be produced. We will take note of your feedback to improve more on the quality of the products we offer.
I am providing this link https://www.samsung.com/us/support/answer/ANS00060149/ to guide you on how to replace the water filter in your Samsung refrigerator.
You can also check this link
https://www.samsung.com/us/support/answer/ANS00079481/ for some tips on how to keep your refrigerator clean.
Another link you can check is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144493183.
-Noraina
Rated 1 out of 5 stars
Didn't fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although the same model refrigerator asks for, it did not fit.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Bklyngirl,
Thank you for reaching out and sharing your feedback about the replacement water filter in your Samsung refrigerator. I understand you're having an issue with the replacement water filter as it doesn't fit in your refrigerator. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01109722/ to guide you on the issue.
I am also sharing this link https://www.samsung.com/us/support/answer/ANS00060149/ on how to replace the water filter in your Samsung refrigerator.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144494396.
-Noraina
- Pros mentioned:Water qualityCons mentioned:Price
Rated 5 out of 5 stars
Good product. Could be cheaper.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a high quality product. Just wish they didn't mark the prices up so high. Should be closer to $15-20 range at the most. Will probably have to switch to a generic brand for the next replacement as they are MUCH less expensive.
I would recommend this to a friend - Pros mentioned:Installation, Water qualityCons mentioned:Price
Rated 5 out of 5 stars
Water filter easy install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality filter, was easy to install. Price could a little cheaper but best buy always price matches so that's a plus.
I would recommend this to a friend - Pros mentioned:Ease of use, Water quality
Rated 5 out of 5 stars
Wonderful Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased at least 4 of these Samsung Replacement Water Filters since I bought my Samsung Side-By-Side Refrigerator. The filters are easy to change and the instructions with the filter are easy to understand. My water and ice are clean and without the original taste of my well water. I would definitely recommend this replacement water filter.
I would recommend this to a friend - Pros mentioned:Installation, Water quality
Rated 5 out of 5 stars
Great Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These filters are so much easier to install than the ones in my other home on that "other" brand of refrigerator. :-) I get clean crisp water every time. I use them a little longer than the suggested time frame because I don't have a big family or water usage and have not had any problems. They install in seconds!
I would recommend this to a friend - Pros mentioned:Water quality
Rated 5 out of 5 stars
So Simple
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5.5 months after purchasing the Samsung refridgerator, the water light display turned pink and I needed to change the water filter. I ordered online, picked it up at the store and drove home. I dreaded the possible issues and it sat on my kitchen table for days. When the display turned bright red I knew time was up and I set about the task. 1-clear some shelf space,2-put down a paper towel,3-pull off the old and slip on the new....who knew it could be soooo simple? Chalk it up to another great feature of this Samsung-what a terrific purchase!
I would recommend this to a friend Rated 1 out of 5 stars
Wast of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in a double pack for same price as manufacturer brand single. Neither one would pressure up and allow water into the filter
No, I would not recommend this to a friend- Cons mentioned:Price
Rated 5 out of 5 stars
Excellent Filter System
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Filter for the side by side Samsung Refrigerator is excellent and easy to replace and install. Even I could do it!. The reminder system to replace your filter is unique. The replacement item seems to be a bit pricey. Apparently Best Buy has sold a number of the side by sides and has a difficult time stocking a sufficient supply. Both times that I have needed a new filter the waiting time has been approximately two months. Delivery to my Best Buy Store has been flawless once the distribution center re-stocks.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Price
Rated 4 out of 5 stars
Too expensive....
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly easy to remove old filter & install replacement, but way too expensive! Unfortunately, you need to have one. Does not need to be replaced as frequently as recommended.
I would recommend this to a friend - Pros mentioned:Water qualityCons mentioned:Price
Rated 4 out of 5 stars
WATER HAS NO CHLORINE TASTE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GOD TASTE WATER BUT PRICE TOO HIGH.CHARCOL AND PLASTIC FOR OVER 40 BUCKS.MY PRICE IS $15-$18
I would recommend this to a friend - Pros mentioned:Water quality
Rated 5 out of 5 stars
Fridge Water Filters
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These replacement filters are excellent! And the price is very reasonable. I occasionally test the water coming from the fridge and these replacement filters continue to do a very effective job in filtering the water to keep it clean.
I would recommend this to a friend - Pros mentioned:Water qualityCons mentioned:Price
Rated 5 out of 5 stars
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This replacement water filter makes water from our fridge taste so fresh. I just wish it wasn't so expensive.
I would recommend this to a friend - Cons mentioned:Price
Rated 4 out of 5 stars
I must be the only one, but...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had my samsung refrigerator for years and dread the warning light coming on and knowing that the time has come to start asking a male neighbor to come change it out. All the other reviewers say it is easy, but I cannot budge the thing! Most of the people (several different ones over the years) I've had do this, also find it stiff. Grant it, I've got tiny hands, but I'm not a 98 lb. weakling! This is ridiculous and I hate it! Oh, and the price is WAY high too! I'd buy another brand next time just to avoid.
No, I would not recommend this to a friend - Pros mentioned:Ease of use, Water quality
Rated 5 out of 5 stars
So easy to change out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes my water taste so much better than the water from the faucet. Really easy to change. Lasts 6 months!!
I would recommend this to a friend





