Customer Ratings & Reviews
- Model:
- HAF-CU1/XAA
- SKU:
- 7015981
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers highly value the Replacement Water Filter for Select Samsung Refrigerators for its ability to improve water quality and its ease of use. Users also appreciate the overall performance, simple installation, compatibility, and proper fit within their Samsung refrigerators. The primary concern expressed by some customers is the price of the filters, while a few others mentioned leakage.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Price
necessary to use water filtration from refrig
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is required to use water filtration system of frig ,but the price is way too expensive
I would recommend this to a friendBrand response from Samsung
Posted .Hello jpfrig,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will take note of your feedback as this helps us improve the quality of the service we provide to all our customers.
You can check this link https://www.samsung.com/us/support/answer/ANS00060149/ to guide you on how to replace the water filter in your Samsung refrigerator.
You may also use this link https://www.samsung.com/us/support/answer/ANS00079481/ for regular maintenance of your refrigerator.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144536535.
-Noraina
Easy replacement.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Filter is easy to remove and replace. Does not usually last the 6 months before light comes on a gain to replace.
I would recommend this to a friendHard to Find Filter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The water filter for my Samsung refrigerator is hard to find locally. Thanks goodness for Best Buy!!!
I would recommend this to a friendGood Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product was easy to order and arrived in a timely manner.
I would recommend this to a friendThis is awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is very good product adding more lines here because I need more text
I would recommend this to a friendMiss the Old School Filter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why did they change the filter attachment? Nearly impossible to replace the old style filter with this new style filter. Bad move on Samsung's part since there are no original Samsung replacement filters for the older refrigerators. Would not recommend for those who do not have a newer Samsung refrigerator. Highly recommend the Best Buy version since it still has the old style attachment and is much easier to replace
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand that replacing a water filter can sometimes be challenging. We're here to help.
We suggest checking the link below for more details to guide you in replacing the water filter. You can also check the hyperlinks attached for other helpful tips, and on the second link, a video to watch from start to finish is also available.
Replace the water filter in your Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00060149/
Changing the water filter on your Samsung refrigerator:
https://www.youtube.com/watch?v=okAfV86M0iw
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146149016) to help our team pull up your information when you message us.
Thank you.
-Angelica
Doesn’t screw into the receptacle unless you trim
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had to trim off with a box cutter part of the locking mount that screws into the receptacle. So much for this Samsung filter fitting our Samsung fridge.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We strive to assist you with your water filter. Let us have this taken care of.
The first time you switch to the 3-rib type, you may need to unlock the housing fully, even if the old 2-rib type was also genuine. Please click the link and hyperlink and watch the instructional video for tips.
Replacement filter doesn't fit in your refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01109722/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146491702, to help our team pull up your information when you message us.
Have a great day.
-John