Customer Ratings & Reviews
- Model:
- HAF-CU1/XAA
- SKU:
- 7015981
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are delighted by the improved water quality and ease of use this filter provides. Many appreciate its overall performance and simple installation, noting its compatibility and proper fit with Samsung refrigerators. The primary concern expressed by some customers is the price of the filter. While a few customers mentioned leakage, the majority did not express this as a concern.
This summary was generated by AI based on customer reviews.
This is awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is very good product adding more lines here because I need more text
I would recommend this to a friendMiss the Old School Filter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why did they change the filter attachment? Nearly impossible to replace the old style filter with this new style filter. Bad move on Samsung's part since there are no original Samsung replacement filters for the older refrigerators. Would not recommend for those who do not have a newer Samsung refrigerator. Highly recommend the Best Buy version since it still has the old style attachment and is much easier to replace
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand that replacing a water filter can sometimes be challenging. We're here to help.
We suggest checking the link below for more details to guide you in replacing the water filter. You can also check the hyperlinks attached for other helpful tips, and on the second link, a video to watch from start to finish is also available.
Replace the water filter in your Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00060149/
Changing the water filter on your Samsung refrigerator:
https://www.youtube.com/watch?v=okAfV86M0iw
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146149016) to help our team pull up your information when you message us.
Thank you.
-Angelica
Doesn’t screw into the receptacle unless you trim
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had to trim off with a box cutter part of the locking mount that screws into the receptacle. So much for this Samsung filter fitting our Samsung fridge.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We strive to assist you with your water filter. Let us have this taken care of.
The first time you switch to the 3-rib type, you may need to unlock the housing fully, even if the old 2-rib type was also genuine. Please click the link and hyperlink and watch the instructional video for tips.
Replacement filter doesn't fit in your refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01109722/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146491702, to help our team pull up your information when you message us.
Have a great day.
-John