Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 804 reviews
(804 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Responsive and very professional. Great for customer retention.
I would recommend this to a friendRated 5 out of 5 stars
Great experience
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came on time to pick items up. Friendly service! Made the experience seem less.
I would recommend this to a friendRated 5 out of 5 stars
Very courteous drivers
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up our damaged stove and replaced it with new one. Gave us plenty of time to inspect it"
I would recommend this to a friendRated 5 out of 5 stars
Professional Team
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Team was actual BB employees. Very thorough and quick on replacing a damaged refrigerator.
I would recommend this to a friendRated 5 out of 5 stars
top notch delivery service`
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was prompt, detail calls were accurate and appreciated. Eric and his partner were energetic, courteous, and thorough.
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding replacement and repair. I am so happy I got the extended warranty
I would recommend this to a friendRated 5 out of 5 stars
Return delivery
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy return from best buy on a large tv that required being picked up by best buy.
I would recommend this to a friendRated 5 out of 5 stars
Item return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician came and swap the defective TV for a new tv. I was pleased with the service.
I would recommend this to a friendRated 5 out of 5 stars
Na
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A product needed to be replaced and it was very easily done by Best Buy workers.
I would recommend this to a friendRated 5 out of 5 stars
Returns are made easy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish all stores would make it as easy as Best Buy when it comes to product returns.
I would recommend this to a friendRated 5 out of 5 stars
Delivery return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had to return a defective and damaged product and everything went smoothly.
I would recommend this to a friendRated 5 out of 5 stars
Returns
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had to return fridge. Best buy was very responsive and the return came right away
I would recommend this to a friendRated 5 out of 5 stars
Return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came in and took the Range without problem. Got another one works great.
I would recommend this to a friendRated 5 out of 5 stars
Delivery team
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and professional, cleaned up area before leaving!
I would recommend this to a friendRated 5 out of 5 stars
Easy return process
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy make everything easy including their return process. Low lines in and out!
I would recommend this to a friendRated 5 out of 5 stars
Smoothly
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very pleased with The return and exchange thanks for make this so easy and not stressful
I would recommend this to a friendRated 5 out of 5 stars
Pleased with Best Buy Delivery & Installation 90%
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with Best Buy Delivery & Installation 90% of the time. Wish they had the same quality service in store management!
I would recommend this to a friendRated 5 out of 5 stars
Made good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was damaged and they took it back, no questions asked.
I would recommend this to a friendRated 5 out of 5 stars
return
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had an issue with our fridge and these guys did the best job with the replacement part
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator return
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to hsave my new fridge picked up and replasced with new one. Went smooth and quick.
I would recommend this to a friend