Customer Ratings & Reviews

Delivery date was mixed up but Best Buy made it right. Not everything goes right the first time but they were very good about correcting the delivery.

They brought the wrong dryer out to install and then returned the next day with the correct dryer

Very fast service. The team was careful but left the fridge as it is since we didn’t purchase the install.

Came in and took back damaged item fine but if the 2 people only 1 wore a mask during Covid

Good experience this time around with Best Buy delivery. My previous experiences were horrible but this time, they got the job done

Delivery crew was kind and courteous. Crew was on time and accommodating.

Had a really bad experience the first go around but Best Buy fixed the situation for us.

This was something that has to be done service was Profesional and went as planned

I have no idea what this is. This is in my purchase history, but I have no idea what it is.

the return day went fine they picked it up and took it with them no issues

THE GUYS CAME AND PICKED IT UP AS PROMISED BUT WERE LATER THAN PROMISED.

Somewhat a lengthy process with the return delivery process

I don't know why I'm supposed to review a return delivery? However, this process took WAYYYY too long. I had to wait in the car, only to be told that product had been returned. Um, no, I have it in my hands!!! Took forever to get a resolution.

I thought it wouldn’t take so long to pick up get it out.

I have had Bosch dishwashers before, was replacing a 23 year old Miele that I loved. Had a terrible time getting an installation scheduled with XPO, the contracted installation company for Best Buy. Turns out they will change your installation date and time without notification, tolerate rude behavior from their installers and when the unit shows a fault within an hour of installation will not return to check the installation (which I think is a kinked hose). Honestly, since I am not independently wealthy and able to stay home all the time, I can't afford to buy from them. I ordered the unit 12/17/16 and still have a nonfunctioning new Bosch in my kitchen. I only gave a 1 because 0 is not an option. Fortunately, there is a local company who has the same unit for $20 more and only a slightly higher installation fee. They come when they say and work with my schedule. Novel approach, I know.

I don’t remember buying this product. It appeared on my board, though.

Purchased as a gift for another. I watched it because I had too.

No complaints so far. Bought it as part of my larger purchase

original delivery was scheduled for 4 to 8PM. received a call at 11:00AM from the driver saying i am near your house. told him that i was not expecting him till 4PM but would try to come within an 1hr. driver called me couple of times between 11:20 to 11:40 asking me where i was. I arrived at my house at 11:50 to find the truck was not there. waited for 15min and called the driver to find out he at the wrong address but just down the street. everything was delivered and set-up, i paid best buy to take away my old dryer. delivery team took away my old dryer which i had clothes inside (my fault for not checking). i called the driver and he told me to him 20 miles away at 9pm. i checked the address on google map and it not safe location so i did not go. sacrifice the clothes for safety. worst experience ever! Best Buy please improve this service.

The Greatest Story Ever Told [Edited]. What even is this?