Customer Ratings & Reviews

Worked out well and everything was fine. I have been enjoying it.

This was a Hisense tv I returned. The graphics seemed low quality and some of the installed apps like some popular and most common apps were missing. Also some Chinese apps not familiar with. The remote was kind of cheesy.

Delivery service that was contracted by best buy was some ones who I would never hire. As they were taking old refrigerator from my home they dropped the refrigerator down the front steps.

People were a little rude and they didn't wear any type of uniform and or wear boot covers.

They delivered a refrigerator with the hinges on the wrong side, then came to repair it and bent the freezer door, leaving gaps that allow air to escape, so the freezer does not freeze. The we realize that the refrigerator, on high, doesn't keep anything cold, the condenser unit is not operating correctly. They dump us off on Whirlpool and insist we need to suffer through three repair calls before they will replace, effectively selling us a refurbished appliance at full price.

Worst experience ever!!! We had a whole set of Fridgidaire – Professional products (5) items. We had them delivered to our home which has a four (4) hour window. Then one of the items, the dishwaster, is not working properly so we needed it exchanged for a new one. There sales system and their warehouse delivery system does not talk to each well and the order was not included in the Sunday deliver. They will not let me take the old dishwasher to the store and pickup a new one at the store. The dishwasher is to be installed on Monday.

Easy return and redelivery process. Only down side is I had to wait until next day to schedule redelivery. Just the way their system is set up.

delivery was late, not much communication through out the process. Need much improvement for the better customer experience.

My first LG OLEDG6P tv arrived DOA. Best buy insisted their delivery unpack, assemble, and power up my tv. They did not even read the assembly instructions on the box. They balanced it upside down on the frameless glass panel while they tried to figure out what to do to get the base (soundbar) folded down. I almost told them to just take it back fearing it was damaged. Only because of the best buy return policy, I kept it and it has been fine. VERY Poor service.

i have been told different things by different departments not happy at all

Moves around to much very hard to balance also hard to get the machine to stop moving

Unfriendly and rough with my TV. They did not listen and do what they should have.

It was lame. I did not enjoy it I did not care for it was too much of a musical I didn’t like it

I had a service replacement exchange and despite them picking the old tv up at the same time as delivering my replacement television, i still have a request on my account at bestbuy.com requesting that I set up return for it. Very discouraging that this error is still there over nine months later.

I bought it because it was on sale but didn't really like it that much after watched it.

Don't particularly liked the delivery service because they didn't not come in the time frame

Dryer was installed with a defect. Ended up using it only once and it tore up all of our clothes due to the defect within the dryer. Horrible experience with dealing with Samsung to refund money list on all the clothes ruined my their new dryer. Never but a Samsung product AGAIN!

Returned this product so clearly it wasnt that good

It was a long wait for a fridge and they came late

Definitely confused by this. Did not feel it was that great