Customer Ratings & Reviews
- Model:
- BBY78WCHR
- SKU:
- 6453243
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the 78W Vehicle Quick Charger's USB-C port, citing its fast charging capabilities. Many appreciate the charger's quality, durability, and compact size. Positive feedback also highlights its functionality and ability to charge various devices effectively. However, some users reported the charger becoming warm during use, especially when charging multiple devices simultaneously.
This summary was generated by AI based on customer reviews.
Melted on of my USB Cables
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not Use the USB-A port on this charger… its a fire hazard
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Good afternoon, please make sure you are using a fast charging cable, that can handle this type of wattage. Other cables may overheat, or not allow the device to charge fast enough. Thank you.
Its a pass for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.horrible product. The slowest charger I have ever owned.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .We're sorry you were not happy with the 78W charger.
Thank you for your feedback.
- Pros mentioned:Charging speed
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive and not built for the price. It broke after 15 days and the return policy has changed. I will probably start shopping more at targets, Walmarts or Amazon. Their return policies are more accommodating.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hi, you can submit a request to care@rexingusa.com
One of our care agents will be glad to replace the device for you.
Thank you.
I would look elsewhere.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is a strong coil whine coming from this charger when in use. As such I don't trust it charging my expensive electronics. I charge a power bank with it instead.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .HI, good morning! Thank you for your review.
It may be that your device is defective. Please reach out to us directly and we can determine if you need a replacement!
Fire hazard in a box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only works with smartphones? Charged my OnePlus phone, but I tried plugging a dashcam into the USB-A port and, unlike with my other charger, the dashcam didn't turn on. In fact, the cord got really hot within just a minute!
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Your OnePlus can easily handle that kind of wattage with it's warp charge technology. Other devices without that kind of support will cause issues. Thank you.
- Cons mentioned:Heat
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item over heat as soon as you connect it . It overvheat your cellphone as well,
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hi! Please make sure you are using a high-quality cable that can withstand high voltage. If not, it can overheat the charger and melt the cable.
Ehhh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.USB C died out pretty fast on it. And pretty bulky but understandable given it’s power outage.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .If you're still under warranty, we can definitely replace it for you with a new one.
You can email us at care@rexingusa.com
Once of our care agents will be happy to assist you.
Thank you.
It charged three or four times before melting!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have been warned!Third or Forth time I use it in my 2012 Ford F-150,I started to smell the worst burning smell I can ever remember!I started to look around for the source,and it plugged and charging my phone.Once I pulled it out of my cigarette light,I saw that it started to melt from the inside out.It took about a week to get the burnt smell out of my truck.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .We're sorry you had some issues with the 78w charger. We recommend using a charging cable that can support that kind of wattage. Sometimes the one included with your phone is not designed for it. Thank you.
Not so great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This charger was not so great the usb a port wouldnt charge and the cable started getting hot real fast and i tried with an official samsung cable and still didnt work i wouldnt recommend buying this product.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .HI, Thank you for your honest review! I am very sorry your 78W charger was having issues. It may have been defective. Please contact our care team at care@rexingusa.com for a replacement!
1 device at a time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine will only charge 1 device at a time. Everytime plug in a usb A cable the usb C cable stops charging. Already exchanged it once for the same issue. I'm just going to return it for something else this time
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Good morning, the charger will only fast charge one device at a time.
We're sorry the device did not meet your expectations.
Thanks!
Stop working after second or third use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I put it in my 12 volt plug to charge my smartphone,I immediately started to smell a strong burning odor that took over a week to disappear from the inside of my truck.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .We're sorry you had some issues with the 78w charger.
We recommend using a charging cable that can support that kind of wattage.
Sometimes the one included with your phone is not designed for it.
Thank you.
Not worth the money- doesn't always work!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not always work. Charges intermittently and certainly is not faster. Light goes on and off. Not worth the money. Found cheaper somewhere else. Would not buy again.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hi! It sounds like your device may be defective or you are using a cable that is not meant for high speed charging. Please contact us directly and we will troubleshoot and replace it for you.
Cheap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke in literally 2 seconds and wasnt any faster than my other car chargers. Wouldnt really have a problem with it if it didnt break on me
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .HI! In order to use it correctly, you must use a high quality and fast charging cable or it will overheat the device and melt the cable.
Too hot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From day one this connector got incredibly hot and charged slower than my old one. I returned it.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .HI! This usually happens when the cable used with your device is not a high sped and high quality cable. That can cause the charger to over heat!
Died
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it twice. Second time it just died in within 5 minutes of use.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .HI! I am sorry it stopped working! Please ensure you are using a high speed and high quality charging cable. If it still does not work, we can replace it for you under warranty.
Almost caught my car on fire.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost caught my car on fire… it burn my car seat . It’s no bueno.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .We're sorry to hear about your experience with our 78W charger.
We recommend using a high quality cable with this charger.
The OEM cable that's included with your phone is usually not meant to handle that kind of wattage.
Charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's doesn't charge that fast. It's take forever to charge my phone
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .HI! I am sorry you had issues with your 78W charger. Please make sure you are using a high speed usb cable to charge your phone or you will not utilize the fast charging capabilities.
Fine in a rush.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Necessary to buy same day, otherwise I would've gone for better options via other providers. Casing has no adhesive, so you can simply pull the shell apart like a cheap toy, exposing the pcb and making it easy to damage. Port wattage & voltage is as advertised.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Good afternoon, we're very sorry to hear you're not satisfied with our 78W Charger. Your feedback is very important to us, please feel free to submit a request to the Rexing Care Team, using this link: https://www.rexingusa.com/support/contact-us/ They will be more than glad to escalate quality issues/concerns to management for you. Again, we really appreciate your feedback. Thank you.