Customer Ratings & Reviews

Hi JeffJ.

Thank you for taking the time to share your experience with us. We understand the importance of having a solid charge on your Ring Smart Lighting Pathlight Battery so that you are able to have a longer time between charge cycles. Having longevity in a battery-powered security device, such as the Ring Smart Lighting Pathlight Battery, is crucial when it comes to monitoring your home. We want to ensure your device is working as intended by providing you with solutions to resolve the concern you mentioned in your review.

It sounds like you are concerned about the battery life of your Ring device. Ring Pathlights are part of the Ring Smart Lighting line of products that strengthens your Ring of Security while illuminating your home and property. Ring Pathlights are motion-sensing smart lights used in multiples to illuminate paths and accent landscape features. Battery-powered for easy no-wiring installation Pathlights also add further motion detection reach. While batteries in Ring Smart Lights will last for months with normal use, there are several factors that may impact battery life.

1. Weather conditions:

Extreme hot and cold temperatures can impact your battery life and performance. Replaceable alkaline batteries that are required for some Ring Smart Lights can be impacted when temperatures drop below 41˚F/5˚C, but performance returns to normal once temperatures warm up.

2. Increased activity:

The more motion events are triggered by your Ring Smart Lights, the more your battery is used to power the device. If your device is reacting to an excessive number of events each day, you may find that your batteries drain faster than expected.

To prevent excessive activity, you can take the following actions:

Adjust your Motion Settings to a lower sensitivity.
Adjust your Light Sensor to a lower sensitivity.
Disable Motion Detection during specific hours of the day.
Change Smart Alerts to Standard or Light.
Adjust the direction of your Ring product.

The following tips and tricks will help you use the light and motion sensors on your device to maximize battery life and reduce the number of unwanted motion alerts.

For longest battery life:

Set Light Sensors to 0 or 1 so that the lights only turn on if it's very dark.
Reduce the brightness to the lowest setting.
Set Group Auto Shutoff time to 30 seconds.

To reduce daytime activation:

Set Light Sensors on devices to a low setting so the lights only turn on in the dark.
For Linked Device triggers, set a time window that closely mimics darkness outside.
When creating the link for a device to trigger the lights on Spotlight Cam, Floodlight Cam or another group, consider making the time schedule available later in the night to earlier in the morning.

If any additional information is needed regarding your Ring Smart Lighting Pathlight Battery, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.

Thank you,
Miyuki from Ring.

Hi Ronaldo,

Your experience with Ring is important to us, and we value your feedback. We understand your concern with battery life and would love to help find a solution to this concern to help you feel more confident in the security your Ring Smart Lighting Pathlights provide you. Here is a helpful article which goes over common troubleshooting solutions, and may help identify the concern you are experiencing: https://support.ring.com/hc/en-us/articles/360025229491-Troubleshooting-Guide-for-Ring-Smart-Light-Pathlights.

For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. We look forward to hearing from you soon!

Best,
Caitlin with Ring

Hi StephenH.

At Ring, we appreciate you taking the time to share your feedback with us. We are glad to read that you are enjoying your new Ring Smart Lighting Pathlight Battery! Furthermore, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

All the best,
Miyuki from Ring.

Hi softwareEngineer.

Thank you for taking the time to share your experience with us. We understand the importance of having all relevant product information prior to purchasing. The features and technology provided by the Ring Smart Lighting Pathlight are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.

A Ring Smart Lighting Bridge is limited to one per Location in the Ring app. However, if you need to extend your Ring Smart Lighting system's reach, especially in a larger property or with a detached structure, you may set it up as a separate Location or Ring account, so you can install another Ring Smart Lighting Bridge there. This allows you to set up another Ring Bridge at that separate location, effectively creating two independent networks controlled and operated independently.

For more information on your Ring Smart Lighting Pathlight , we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!

Thank you,
Miyuki from Ring.