Customer Ratings & Reviews
- Model:
- ROC-14-140-01
- |
- SKU:
- 6424766
Customer reviews
Rating 4.2 out of 5 stars with 334 reviews
(334 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers have good things to say about the Elo 7.1 Air Wireless Gaming Headset's sound quality, comfort, and battery life, frequently praising its value for the price. However, some users experienced issues with the connection and software, while others found the fit or compatibility to be less than ideal. The headset's wireless functionality and lightweight design were also frequently highlighted as positive aspects. A few users mentioned problems with the volume control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound qualityCons mentioned:Connection
Rated 2 out of 5 stars
Buns headphones that sound good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible keep disconnecting all the time but they sound pretty good
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We are sorry to hear about the inconvenience.
Please reach out to ROCCAT's dedicated Support Team for assistance with this. That team can be reached via the Support section of the main ROCCAT website.
Thank you!
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Good Headset!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headset!! Comfortable and the price was good.
I would recommend this to a friend Rated 5 out of 5 stars
Good Headset
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Headset I have had lately. Turtle Beach is good. The only problem is you have to charge it.
I would recommend this to a friendRated 3 out of 5 stars
Volume Control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If the volume control worked I’d have Loved it. Wasn’t able to turn up or down.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Good afternoon!
We’re sorry to hear about the inconvenience you encountered with your headset's volume control. Please reach out to ROCCAT's dedicated Support Team so they can provide assistance under the manufacturer's warranty for your headset. ROCCAT's Support Team can be reached directly from the Support section of the main ROCCAT website.
Thanks and have a great day!
Rated 3 out of 5 stars
Turn off because it turns-off all of the time.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fit on my ears was great. The HUGE turn-off for me was that every time I was lecturing online, after about 20 minutes the headset would just turn itself off, and would have to stop my lecture and restart it and try to remember where I was in my topic. Fortunate for me I teach college students and they were understanding. I decided to take them back asap.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Arthur,
We are sorry to hear about your experience! The headset should not shut off while the headset is actively in use, so ROCCAT's Support Team would definitely want to hear about this.
Please know that the ROCCAT Support Team can can be contacted via the Support Form on the main ROCCAT website and they can provide assistance with troubleshooting or replacement service if necessary under their manufacturer's warranty.
Thank you kindly and have a great day!
- Pros mentioned:Sound qualityCons mentioned:Connection
Rated 1 out of 5 stars
Dont bother
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and mic, but terrible at staying connected. Often have to restart, or remove and reinsert the usb receiver. After 5 minutes disconnected from charging, it loses audio until reconnected. Very frustrating, get a different headset.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Ethan,
We’re sorry to hear about the experience you've had with your Elo 7.1 Air headset. Please allow ROCCAT's dedicated Support Team to assist you further with what you described here. ROCCAT's Support Team is always happy to help as needed, and they can be reached right from the support section of the main ROCCAT website.
Thank you kindly and have a great day!
- Cons mentioned:Connection
Rated 3 out of 5 stars
Gamer head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didn't connect to the one system it should be the easiest to connect to.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Decent headset
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.decent headset for the price, however, it takes awhile to connect when first turning on the pc
I would recommend this to a friendRated 4 out of 5 stars
Awesome Headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headset, kinda wish i would have held out a little longer for a mouse from the same company as well..
I would recommend this to a friendRated 5 out of 5 stars
Christmas Gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought as a present for my son for Christmas. He has opened it yet as its a Christmas present. But as for ordering online app and with curb side pick up was great. Fast and friendly service. Excellent... My son has other products from Roccat and he really likes it.
I would recommend this to a friend- Pros mentioned:Price
Rated 3 out of 5 stars
Amazing for price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing for the price if you don’t wanna spend the money on 300 headset
I would recommend this to a friend Rated 4 out of 5 stars
Easy enough for 8 year old to set up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, son received for a Christmas gift. He (8 years old) was able to set up solo. Good price
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Budget Business
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ROCCAT deserves 0 STARS on this one... I've been gaming for 10+ years and this is the worst headset I have ever owned... when it works, its great but the bluetooth dongle disconnects everytime you walk out of bluetooth range, a major flaw in a bluetooth headset as that is its one of its luxuries. Then to get it to connect again you have to unplug and reset the dongle. Same thing if you go AFK and the headset goes into standby. I just don't get how you get this far in development with this major issue that many people have...
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Braydo - thank you for taking the time to review. We are so sorry that your headset is disconnecting like this. These connection issues are not acceptable for us. Please reach out to our support team directly so that we can resolve this issue. https://en.roccat.org/support
- Pros mentioned:Sound quality
Rated 2 out of 5 stars
My head hurted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones but start to hurt my head after a little wile. Also mine like to randomly disconnect wile I'm playing and have only started doing this after I updated them. Also the mic sounds like an old talk radio show. Not worth the hundred I paid but I'm stuck with um
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
We’re sorry to hear about your experience; however, please allow ROCCAT's Support Team to assist you with your Elo 7.1. That team is always happy to help & they can be reached right from the support section of the ROCCAT website as needed.
Thank you!
Rated 3 out of 5 stars
ok not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has some quality issues, at least in my setup. Directional wireless connection iffy when in the presence of another computer or wireless devices. I have my gaming rig and work computer near each other on the desk and possible interference as when I move my head certain ways, it drops audio connection. Spend a little more for quality.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback and we are sorry to hear about your experience.
Please allow our ROCCAT's Support Team to assist you with your Elo headset. That team is always happy to help, and they can be reached right from the support section of the main ROCCAT website.
Thank you!
Rated 4 out of 5 stars
Great Headset for all!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best wireless gaming headset ever. I would recommend it to everyone
I would recommend this to a friendRated 3 out of 5 stars
Pretty lights.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mic isn't bad but it's not great. Headset has a tin-y sound to it and will nearly deafen you when you bump into something with it. Sound is decent and bass-y if you like that. The software on pc is great with lots of options for lighting and EQ. I'd say it's worth it for gaming but probably not a great choice for an audiophile.
I would recommend this to a friendRated 3 out of 5 stars
Decent headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started off as a good headset. If you’re like most, you take one ear off to talk to someone in person. After a few months the actual ear cup had broke.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hi Kirch, thank you for choosing ROCCAT. We are sorry that your earcup broke. If this happened during normal use, this likely is a warranty issue. Please feel free to reach out to our support team using the contact form on our official support website and we may be able to assist you.
Brand response from ROCCAT Support
Posted .Hi Kirch, thank you for choosing ROCCAT. We are sorry that your earcup broke. If this happened during normal use, this likely is a warranty issue. Please feel free to reach out to our support team using the contact form on our official support website and we may be able to assist you.
- Pros mentioned:Sound qualityCons mentioned:Software
Rated 3 out of 5 stars
Problems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everytime I reatart my computer I have to reinstall the software for the head phones. The sound is great but having to update everyday is the main issue.
I would recommend this to a friendBrand response from ROCCAT Support
Posted .Hi and thanks for choosing ROCCAT. The issue you are describing sounds like a driver issue. However, there is a way to fix it. Please contact our customer support using the contact form on our official support website and we'll help you solve the issue.
Brand response from Turtle Beach Support
Posted .Sorry to hear about the experience you've had with ROCCAT Swarm. Please take the time to get in contact with ROCCAT's Support Team so they can look in to this inconvenience for you and work to get it cleared up under your product's warranty.
ROCCAT's Support Team is always happy to help as needed, and they can be contacted directly via the Support Section of the main ROCCAT website.
Thank you and have a great day!
Rated 5 out of 5 stars
Roccat Elo Air (9/10)
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had these for about a week and so far I love them. Battery life is great and a TypeC connection is a major plus. Huge upgrade to my old Turtle beach’s and feel/act super similar since Roccat is now Turtle beach owned.
I would recommend this to a friend









