Customer Ratings & Reviews
- Model:
- ROC-14-111-AM
- SKU:
- 6335139
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the Juke Virtual 7.1 USB Stereo External Sound Card for its exceptional sound quality, effortless plug-and-play setup, and budget-friendly price point. Many users have praised its compatibility with various devices, including speakers, and its suitability for gaming purposes. However, some users have expressed concerns regarding the durability of the headphone jack and the limited volume output.
This summary was generated by AI based on customer reviews.
Meh?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sound quality wasn't what I was expecting. I was probably thinking it would be good for real sound applications... but it wasn't.
No, I would not recommend this to a friendGreat but the USB port is garbage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had one for about 3 weeks it had great audio quality but after some basic use the USB port failed
I would recommend this to a friendNot compatible with my PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never go the line-in/mic-input to work. So I returned to Best buy the day after.
No, I would not recommend this to a friendLowers audio quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work well on the PC. Lowered audio quality. Made static noise. Overall quality is not great
No, I would not recommend this to a friendUSB Soundcard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to do what it's supposed to do, let you use headphones via a USB port. But it has virtually no directions, and needs downloaded/updated when it's pulled out. Cord is way too short as well. I broke a headphone jack and needed a way to hook phones to the computer. This works, but must be a better one somewhere.
No, I would not recommend this to a friendDidn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this thing a try and it didn’t work so I ended up returning it
No, I would not recommend this to a friendUSB Connector Weak and broke in 5 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need a replacement... ideally a better one. This one pretty much sucks.
No, I would not recommend this to a friend- Cons mentioned:Static
Bad
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly I hate this device. Very static if you’re using a microphone with it but don’t just take my word for it. The one you buy might Be great but as for the one I received , I don’t think I’ll be buying another.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hi JayT,
We're sorry to hear about the experience you had with this external soundcard!
Please reach out directly to ROCCAT's Support team so they can look in to assisting you with the inconvenience you're having under your product's warranty. That team can be contacted via the Downloads and Support section of the ROCCAT website.
Thank you kindly!
Garbage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd bought one of these because I started getting a buzzing sound whenever I had my headphones hooked up to the audio output on my PC. I plugged it in and it was recognized as a generic audio device, which was expected. There's downloadable software, but I didn't want or need whatever extras may come with it. I plugged in my headphones and started watching The Tick. A few minutes in the audio cuts out. I closed and opened my media player, adjusted the volume a bit, nothing. Then out of nowhere the audio comes back and is extremely loud before dropping down to a normal level. A little while later the same thing happened. The Juke is now in the garbage and has been replaced with a little unbranded device that does the same thing that I've had since the early 2000's and seems to do the job even better.
No, I would not recommend this to a friendDidn't do what I needed but it worked
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't do what I needed but it worked so my could work for you!
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special. Decent quality, but sound has deteriorated over time.
I would recommend this to a friendWorks but not for what I needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just didn't work with my laptop the way I needed it to.
No, I would not recommend this to a friendNot bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for but a real sound card is preferred.
No, I would not recommend this to a friendCost Friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's nothing special in my opinion but will get the job done.
I would recommend this to a friend- Pros mentioned:Sound quality
Do not expect audio in to work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The audio input doesn't work out of the box. Was not able to get it to work at all. On the plus side, it was recognized immediately and works perfectly fine as an audio output.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Sorry to hear you are having trouble with the Juke External Sound Card. Please reach out to our dedicated support team if you are still having issues. https://en.roccat.org/Support/Contact#1:Product
- Pros mentioned:Sound quality
Not great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes people you talk to hear you as if you have speakers. So they hear ingame noise etc.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Sorry to hear about the experience that you've had with your Juke external sound card!
Please reach out to ROCCAT's dedicated Support Team for assistance with this, as your sound card should not be relaying the audio you're hearing back to other players. That team can assist you with troubleshooting this inconvenience and, if need be, offer replacement service as well.
The ROCCAT Support Team can be contacted directly from the Support section of the main ROCCAT website.
Thank you very much and have a great day!
Not even good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The software is garbage. You’re better off ordering a cheaper alternative through amazon
No, I would not recommend this to a friendGood alternative but better products out there
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good alternative but better products out there. Was very annoying to try and use. Ended up returning it for a splicer instead.
No, I would not recommend this to a friendAudio worked but mic did not
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio worked but mic did not. I believe there is not enough power to make the mic work on the Stinger Hyper X
No, I would not recommend this to a friendNot really what I needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mean it’s a good product I just bought it by accident and have no use for it now that it is no longer returnable
I would recommend this to a friend