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Customer Ratings & Reviews

Your price for this item is $55.99
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Customer reviews

Rating 4.5 out of 5 stars with 303 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are satisfied with the Kone Pro Air's lightweight design, long battery life, and responsive performance. Many appreciate the accurate scroll wheel, customizable RGB lighting, and comfortable ergonomics. While some users found the software less intuitive, the overall positive feedback highlights the mouse's excellent sensor and precise tracking. The price point is also frequently cited as a significant advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 303 reviews
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless piece of junk!! I am using it for everyday use and it terrible. Not even gaming. Wheel does not work. Does move smoothly. Not worth the money even on sale. They wanted $80 and I paid $29, and still not worth it.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hi and thanks for choosing ROCCAT. We are sorry you are dissatisfied with our product. The problems you describe are not normal of course and indicate a warranty issue. Please get in touch with our support team using the contact form on our official support website and we will be able to assist you in getting everything working properly. TurtleBeach

    • Brand response from ROCCAT Support
      Posted .

      Hi and thanks for choosing ROCCAT. We are sorry you are dissatisfied with our product. The problems you describe are not normal of course and indicate a warranty issue. Please get in touch with our support team using the contact form on our official support website and we will be able to assist you in getting everything working properly. ROCCATSupport

  • Rated 1 out of 5 stars

    Known issue

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for 4 months until the middle roller broke. And apparently this is a known issue by the manufacturer. Just google it and you will see. No more Roccat for me.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hi and thanks for choosing our brand. We are sorry you are encountering such an issue. Please feel free to reach out to our support team using the contact form on our official website. Our team will be able to assist you in getting everything to work properly again or in exchanging the product should it turn out to be a hardware issue. TurtleBeach

    • Brand response from ROCCAT Support
      Posted .

      Hi and thanks for choosing our brand. We are sorry you are encountering such an issue. Please feel free to reach out to our support team using the contact form on our official website. Our team will be able to assist you in getting everything to work properly again or in exchanging the product should it turn out to be a hardware issue. ROCCATSupport

  • Rated 5 out of 5 stars

    Gift for Gamer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift. He was very happy with it. Big time gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this mouse for my new gaming pc setup! This mouse was easy to set up and is great quality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scroll wheel is a deal breaker

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like almost everything about the mouse, but the scroll wheel is a deal breaker. Within a few weeks of use, scrolling became very inconsistent. I opened the mouse and cleaned the electrical contacts, which solved the problem for a few months, but now I'm back to an unusable scroll wheel.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning,

      Thank you for leaving your feedback! We're sorry to hear about the experience you've had and want you to know that ROCCAT's Support Team is always happy to help as needed. It would be best to bring this to their attention so they can provide assistance with a warranty claim. They can be reached right from the support section of the ROCCAT website as needed.

      Best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Best mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse! You can’t go wrong with it. It feels great and works fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Rgb lighting, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Mouse With Comfort and Speed

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roccat makes the most comfortable mouse for any size hand. I have a large hand and usually have a hard time with comfort after a short period of time gaming. I just couldn’t get over how comfortable this was even for a large hand. My daughter has a smaller hand and agrees that this mouse was very comfortable for her also. I haven’t had this long enough to know for sure, but it states that it has over 100 hours of battery life, as long as you don’t use the RGB lighting effect. So far, I have used it nearly 30 hours and have not had to charge it yet. It is lightweight and moves smoothly over my mouse pad. Interesting thing about this mouse is that there are three ways to connect it to your laptop or PC. You can either Bluetooth, Wireless (uses a doogle) or USB (used for charging also). With the Swarm app installed on your computer, you can adjust dpi settings, lighting effects and user profile. I personally use different user profiles for different games. This is a good mid range mouse in price and features. I highly recommend this Roccat Kone mouse for most importantly comfort and speed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Rgb lighting, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Cut The Cord

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Good lighting Amazing feel Great battery life Rapid charging time Great customization options Smooth glide Cons: Only 2 colors on website (white or black) RGB is only on top half of mouse and doesn't extend down bottom half For months I've used the wired version of this mouse and it's been fantastic, great glide, good grip, the amount of customization is amazing. This week I decided to upgrade to the wireless version and I've performed much better in all the games I've played. The looseness of not being bound by a cord really helps me move more freely when gaming. The RGB is bright and vibrant, and the glide is fantastic once again. With very simple directions you can turn it on fully charged out of the box and it will connect either via Bluetooth, or USB. With more than 100+ hours of battery life and rapid charging you can use it during the day without fear of dying and charge overnight or during a break. It's very lightweight and its a very comfortable material which fits well in my hand. It has two mouse buttons on the left which can be programmed for different tasks in the app you install with it. The app also allows hundreds of different color options for the lighting, and many different settings for sensitivity, scroll speed, or custom profiles per user. I definitely would recommend this product to anyone in need of a wireless mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love roccat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is great! Feels great in hand! Like the roccat products

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Scroll wheel, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent Gaming Mouse

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe ROCCAT Kone Pro Air Wireless is an excellent, versatile gaming mouse. It feels very solid when being used; it doesn't feel like cheap plastic. The mouse slides like a dream, clicks at just the right amount of pressure, and the scroll wheel is easily the best feeling wheel I have used on a mouse. The wheel scrolls smoothly and doesn't click under light pressure. At the same time, it is quite light so my wrist never felt any tiredness from moving it around. As a sidenote, if you prefer a heavier mouse, there is no way to adjust this with internal weights. There are quick ways to adjust sensitvity and the AIMO RGB lighting using the mouse itself and various combinations of button presses, but I would reccommend downloading the ROCCAT Swarm software to get the full capability of how intricately this mouse can be adjusted. It can connect via wireless, Bluetooth, or USB cord. I charged it up initially before use, and it still hasn't run out of power over 65 usage hours later . The total package of this mouse is simply impressive. It looks good, it feels good to use, it is super accurate for gaming, it connects any way you like, and the battery charge lasts forever. I would recommend for any user.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great for a couple months until the scroll wheel stopped working. I will stick with the more you well known brands from now on.

    No, I would not recommend this to a friend
    • Brand response from ROCCAT Support
      Posted .

      Hi Chris, thanks for choosing ROCCAT. We are sorry that your mouse is producing an issue. Generally, we advise fully resetting the device both through its settings dialog in Swarm as well as the recovery tool accessible via Swarm's update center which you can find in the general settings. However, if these do not solve the issue, we have a support team dedicated to helping you. Kindly reach out using the contact form on our official website and we will do whatever we can to improve your experience. ROCCATSupport

  • Rated 1 out of 5 stars

    Junk don’t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse to be severely cheaply made, it has a Cheap feel and is no where near worth the price

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hi Derek and thanks for choosing ROCCAT. We are sorry you feel this way about the Kone Pro Air. Please note that we designed this mouse to be a high end and high precision device of a very light weight. If this is not what is bothering you about the mouse or if you are experiencing any other issues, please know that we have a dedicated support team that's happy to help with any of your inquiries. Please feel free to reach out using the contact form on our official support website. TurtleBeach

    • Brand response from ROCCAT Support
      Posted .

      Hi Derek and thanks for choosing ROCCAT. We are sorry you feel this way about the Kone Pro Air. Please note that we designed this mouse to be a high end and high precision device of a very light weight. If this is not what is bothering you about the mouse or if you are experiencing any other issues, please know that we have a dedicated support team that's happy to help with any of your inquiries. Please feel free to reach out using the contact form on our official support website. ROCCATSupport

  • Rated 1 out of 5 stars

    Avoid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super glitchy. Did not track well at all. Very low quality feel as well. Super disappointed.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hi and thanks for choosing ROCCAT. We are very sorry that our mouse did not meet your expectations. Usually, the Kone Pro Air is a pretty popular and reliable mouse and a fan-favorite. Therefore, we don't think your experience should be like that and believe you may have received a defective product. We generally offer a 2 year warranty, but aside from that we are also happy to provide support beyond that as best we can. Please feel free to reach out to our support team if you seek assistance with a product that is causing you issues. You can find all contact options on our official ROCCAT support website. TurtleBeach

    • Brand response from ROCCAT Support
      Posted .

      Hi and thanks for choosing ROCCAT. We are very sorry that our mouse did not meet your expectations. Usually, the Kone Pro Air is a pretty popular and reliable mouse and a fan-favorite. Therefore, we don't think your experience should be like that and believe you may have received a defective product. We generally offer a 2 year warranty, but aside from that we are also happy to provide support beyond that as best we can. Please feel free to reach out to our support team if you seek assistance with a product that is causing you issues. You can find all contact options on our official support website. ROCCATSupport

  • Rated 1 out of 5 stars

    Mouse worked great until sensor issue

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse was great up until 30 days when the "sensitive sensor" decided to glitch out and make scrolling impossible

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Travis,

      We are very sorry you are encountering an issue with your mouse. In such cases, it is advised to perform a full reset of the mouse through using both the "Reset device"; function within the mouse's "advanced settings" tab in Swarm as well as the recovery tool that can be found through the update center within Swarm.

      If those steps don't help, ROCCAT's dedicated Support Team is happy to provide further assistance. Please feel free to reach out to their customer support team using the contact form on ROCCAT's official website whenever in need of help. TurtleBeach

    • Brand response from ROCCAT Support
      Posted .

      Hi and thanks for choosing ROCCAT. We are very sorry you are encountering an issue with your mouse. In such cases, it is advised to perform a full reset of the mouse through using both the "Reset device" function within the mouse's "advanced settings" tab in Swarm as well as the recovery tool that can be found through the update center within Swarm. If those steps don't help, we are happy to provide further assistance. Please feel free to reach out to our customer support team using the contact form on our official website whenever in need of help. ROCCATSupport

  • Pros mentioned:
    Scroll wheel
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Well Engineered Ergonomic Wireless Gaming Mouse

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most ergonomic high end wireless gaming mouse I've used; largely due to the glorious thumb rest. I have two other high end wireless gaming mice from the other two major brand name competitors and those are great for a finger tip grip style for my medium/large hands. However, it's hard for me to main those mice because my hand gets fatigued when doing actual work switching between multiple monitors. I typically use an ergonomic mouse for work to reduce fatigue and then switch to my gaming mice at night when playing games. I find that this Roccat Kone Pro Air has such an ergonomic shape, that I can use it all day for work (8 hours +) with no fatigue. The fact that it's incredibly light at only around 72 grams also helps. In terms of build quality, it feels solid but it isn't the highest end feeling plastic. Compared to some of my other mice, the quality of the plastic could have been a bit better. I also wish that Roccat would have included some rubber side grips to improve grip ability especially considering this mouse is on the larger side. One thing that does feel very high quality though is the all titan aluminum scroll wheel. The titan optical switches also feel quick and snappy. My favorite though is probably the heat-treated pure PTFE glides. Probably the smoothest mouse traction I've ever felt. I played Overwatch, CS:GO, Warzone, Quake Champions, and Doom Eternal with the 2.4ghz RF dongle. It's butter smooth. This mouse is using Roccat's version of the iconic pixart PAW3370 sensor (which is basically an upgraded 3335 in every way) so I'm not surprised by how well it tracks. Now, the one thing that was a significant gripe for me with this mouse: no on the fly DPI button!!! For me, this was a huge disappointment. So much so that if I could give this mouse a 3.5 star review I would (However, I didn't feel it was fair to dock an entire star due to this). The mouse has a profile button located on the bottom but that's it. You have to download Roccat's software (Swarm) and you can set different DPI settings for your profile. However, you can't set multiple DPI settings on a single profile and switch between them with a press of a button on the fly. Instead, if I'm in-game, I have to pull up the software and switch to a different DPI within that profile. This is going to be a deal breaker for some. If youre a "set it and forget it" type of person you'll be fine. However, if you like to constantly switch between DPI settings in-game, you might find this mouse cumbersome for that reason. Overall, this is great wireless gaming mouse for those with medium to large hands. The shape and the amazing thumb rest make it feel incredibly comfortable. Mouse tracking is also top notch. If you're ok with not having a dedicated DPI button, I think you should definitely check this one out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scroll Wheel Issues

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse but scroll wheel messed up after 4-5 months

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Aaron,

      We’re sorry to hear about this inconvenience; however, please note that ROCCAT's products are each sold with a one-year manufacturer's warranty, and their dedicated Support Team available to provide assistance as needed. ROCCAT's team can be reached right from the support section of the main ROCCAT website.

      Thank you and best regards! TurtleBeach

  • Rated 3 out of 5 stars

    Hand size large

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just didn’t fit my head to big but overall people with bigger hands this mouse is good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great product bad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great but the service was horrible.This place needs to get their crap together.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We're sorry to hear about your experience.

      If you're in need of assistance with your headset, please be sure to let ROCCAT's dedicated Support Team know via the Contact Form listed on their website. They'd happily lend a helping hand with any sort of inconvenience you've had.

      Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Issue with scroll wheel.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially loved this mouse when I first got it... unfortunately there seems to be a major design flaw with the scroll wheel. I noticed it within the first week of usage. I am sending the item in to Roccat but I'm really disappointed since I haven't had the mouse for even two months and now I will end up with a refurbished one. Don't buy this mouse.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Greetings AvidG,

      We're sorry to hear about the inconvenience you encountered. Please continue your correspondence with ROCCAT's Support Team, as they would want to hear if you encountered any sort of inconvenience with the warranty replacement you're being set up to receive.

      Thank you kindly and have a wonderful day! TurtleBeach

  • Rated 1 out of 5 stars

    Fantastic when mouse wheel doesn't fail

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse in size, feel, weight, and tracking. One huge problem is a well known issue of the scroll wheel failing (scrolls up when scrolling down, and vice versa). Mine started doing this after 3 weeks. Just out of the return policy. RMA with manufacturer, but not excited about it failing again. Shame because this really is a good mouse.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Greetings,

      We’re sorry to hear about this inconvenience; however, please note that ROCCAT's products are each sold with a one-year manufacturer's warranty, and ROCCAT has a dedicated Support Team available to provide assistance as needed. Their Support Team is always happy to help, and they can be reached right from the support section of the main ROCCAT website.

      Best regards! TurtleBeach