Customer Ratings & Reviews
- Model:
- ROC-14-150-01
- SKU:
- 6462976
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are delighted by the SYN Pro Air Wireless PC Gaming Headset's superb sound quality and comfortable fit. Many appreciate its lightweight design and long battery life, along with the added flair of RGB lighting. However, some users experienced connectivity issues and found the software needed improvement. A few also noted challenges with volume control and fit for certain head sizes.
This summary was generated by AI based on customer reviews.
Gaming Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you don’t nt want spend a lot money then it’s okay , but buttery in this headphones is not the best
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Vadim,
Sorry to hear about the experience you've had regarding your headset's battery. Please allow ROCCAT's Support Team to assist you with your headset. They’re always happy to help as needed under their product's warranty, and can be reached right from the support section of the ROCCAT website.
Thank you!
Great headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally upgraded to something nice and it was definitely worth the buck!
I would recommend this to a friend- Cons mentioned:Connectivity
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't connect, and if it does you have to angle the connector to where its almost touching the headphones and if you move it disconnects. Nothing helps, including updating its software through the extension app.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hi and thanks for choosing ROCCAT. We are sorry you are having issues with your new Syn Pro Air headset. The connectivity should be far better than your review suggests, indicating an issue with this specific unit. We would first recommend a full reset of the headset, but the problem could also be the result of an issue covered by our 2 year limited manufacturer's warranty. Therefore, please get in touch by using the contact form on our official support website so that our support team can assist you in getting everything to work properly.
Brand response from ROCCAT Support
Posted .Hi and thanks for choosing ROCCAT. We are sorry you are having issues with your new Syn Pro Air headset. The connectivity should be far better than your review suggests, indicating an issue with this specific unit. We would first recommend a full reset of the headset, but the problem could also be the result of an issue covered by our 2 year limited manufacturer's warranty. Therefore, please get in touch by using the contact form on our official support website so that our support team can assist you in getting everything to work properly.
- Pros mentioned:Battery life, Comfort, Rgb lighting
Pretty Cool
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right out of the box I was shocked how light they were. I thought for sure there would be a battery pack in the box I would have to insert, but nope. They are just really light! The RGB LED lighting is super cool how it glows through the solid black plastic housing. Mic is sweet how you can rotate it up to mute it. I can't stand however how it picks up any audio around you and plays it into the speakers, really annoying unless you are in a quiet environment, but it still picks up and movement from yourself. I'm not used to this with sets in the past. This is my first wireless headset, I've always had doubts about them but am super happy with these overall, when the mic annoys me I just turn it off. Battery has outlasted me so that's a plus as well. They sound good and love the tunability with the software. They fit great and are super comfortable as well. I know these are high end sets but I feel the price is pretty reasonable considering the quality. Don't think you can really go wrong with these.
I would recommend this to a friend For my son
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son really really like these it took him a min to find the right ones but he live it
I would recommend this to a friendIts nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the design, the look and the LED lights on it.
I would recommend this to a friendGreat quality!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a Christmas gift for my nephews, they loved it!
I would recommend this to a friendGreat for Kids
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset for my son. He loves it and uses them daily.
I would recommend this to a friend- Pros mentioned:Sound quality
Too heavy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound, but just too heavy, gave me headaches.
No, I would not recommend this to a friend Great headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphones are great. My son loves them and they are reasonable price.
I would recommend this to a friend- Pros mentioned:Sound quality
Quality at a great price!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just plug and play this set of wireless headphones and microphone function great with any sound including computer gaming! Definitely worth the price! Recommend for anyone looking for wireless headphones.
I would recommend this to a friend - Pros mentioned:Sound quality
Good product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits well, good sound. If you can get it while its on sale go for it
I would recommend this to a friend Great Quality for Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best bang for your buck. No complaints, would purchase again.
I would recommend this to a friendGamer!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for any gamer specially in the bundle thats offered in
I would recommend this to a friend- Cons mentioned:Connectivity
Died after 3 weeks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 3 weeks but after ther USB quit working. I moved it to 4 other computers and none of them could find the USB. The headset was charged but couldn’t connect.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hi and thanks for choosing ROCCAT. We are sorry that your headset's transmitter seemingly has died. Kindly navigate to C:\Program Files (x86)\ROCCAT\ROCCAT SWARM on your PC and run the program "ROCCAT_RECOVER_TOOL.exe". Check if this tool recognizes the Syn Pro Air when the transmitter is connected and if it does, use it to restore the firmware of the headset. You may need to connect the headset via cable as well. If this does not work, the transmitter likely needs to be replaced. Please get in touch with our support team using the contact form on our official support website, we will be able to assist you in getting the issue solved.
Brand response from ROCCAT Support
Posted .Hi and thanks for choosing ROCCAT. We are sorry that your headset's transmitter seemingly has died. Kindly navigate to C:\Program Files (x86)\ROCCAT\ROCCAT SWARM on your PC and run the program "ROCCAT_RECOVER_TOOL.exe". Check if this tool recognizes the Syn Pro Air when the transmitter is connected and if it does, use it to restore the firmware of the headset. You may need to connect the headset via cable as well. If this does not work, the transmitter likely needs to be replaced. Please get in touch with our support team using the contact form on our official support website, we will be able to assist you in getting the issue solved.
Bestbuypurchases
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wireless gaming headset with surround sound works great.
I would recommend this to a friendGreat Headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with a long wireless connection. Would recommend
I would recommend this to a friendAwesome!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product that meets every mentioned stat!
I would recommend this to a friendHeadphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product ………..I will recommend easy to set up
I would recommend this to a friendIt’s just ok
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my daughter to use at work, but the sound on my end was not so great
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thank you for leaving your feedback; however, please allow ROCCAT's Support Team to look in to this for you! That team is is always happy to help as needed, and they can be reached right from the support section of the main ROCCAT website.
Thank you kindly!