Customer Ratings & Reviews
- Model:
- RF-SBM102
- SKU:
- 6354301
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the Universal Soundbar Mounting System for its ease of use, enhanced appearance, and simple installation. Compatibility with various TVs and the resulting great sound quality are also appreciated. While the product is well-received, some users have commented on the instructions.
This summary was generated by AI based on customer reviews.
Could be better.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of hard to install. I ended up returning it for a different model.
No, I would not recommend this to a friendWeight Rating
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This bracket mount could benefit from several improvements for the heavier sound bars. Weight capacity should be de-rated to a lighter sound bar. The vertical tubes which which allow for the up and down adjustment would benefit with indentations in the rods to secure adjustments. All in all it should be beefed up to meet the listed rated weight capacity.
No, I would not recommend this to a friendInstalls easy, does not work for beam
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to mount my Sonos beam to this under my bedroom tv, but the screws it has does not fit
I would recommend this to a friendNot a fan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was difficult to install, didn't feel confident in it, ended up returning
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hello Bibby,
Thank you for taking the time to review our Rocketfish™ - Universal Soundbar Mounting System. I know it can be dissatisfying that its not working as expected.
If you need further assistance, please contact our customer service at 800-620-2790 Daily 8am - 9pm CT.
Rocketfish Support
Molina
www.rocketfishproducts.com/support
Absolutley terrible.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No bolts or spaces match up right to get this mount mounted correctly. The washers for the back mount screws are hardly big enough. All the bolts are a smidge to big or to small with spacers. Absolute piece of garbage that I wasted an hour and a half of my life on as well as 50 bucks. This thing will be going in the trash and I'll buy a Stanley soundbar shelf for half the price and no installation time. What garbage!!
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi Keith! Thank you for your feedback on this Universal Soundbar Mounting System. Please let us
know more about this situation and help you by contacting us, and we'll go up and above for you. Hector S. - Rocketfish Support https://www.rocketfishproducts.com/contact-us
Does not fit Samsung - HW-A40R 4ch Sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pain in the butt, and not universal. Does not fit the Samsung - HW-A40R 4ch Sound bar with Surround sound expansion I just bought. Will return tomorrow. Worried the "universal" TV mount purchased from same brand will also be a piece of junk that doesn't fit.
No, I would not recommend this to a friendDid not work AT ALL for our set-up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was sold to us and would not work with our set-up. We had to mechanically alter it to fit and still was not acceptable. The entire installation was unacceptable. The product itself was cheap and wobbled.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hello there,
Thank you for writing a review for our Rocketfish™ - Universal Soundbar Mounting System - Black, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 1-800-620-2790.
Rocketfish Support
Louise
www.rocketfishproducts.com/support
Off center sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On a 55” Samsung TV, the bracket is off centered. And unable to adjust to make centered?
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi user784925,
Thanks for taking the time and effort to leave a review about our Rocketfish™ - Universal Soundbar Mounting System - Black (RF-SBM102). I'd to apologize for the situation that you are experiencing. I know it can be dissatisfying. We would love to check this situation further with you. Please feel free to contact us via email or contact our customer service at (800) 620-2790 Monday to Saturday 8am - 9pm CST for further assistance.
Shai | Rocketfish Support
https://www.bestbuy.com/rocketfish
Awful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy enough to install, but the base in crooked no matter what. There is way to make it straight and level it. Overall this is a poor product and not worth the money.
No, I would not recommend this to a friendTv and sound bar mount
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just don’t like it at all it keeps coming off and not looking good
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Rocketfish™ - Universal Soundbar Mounting System. I understand how exciting a new purchase can be and how upsetting it is that things don't work as expected. that's why I would kindly ask you to contact us if you ever encounter another issue with your appliance, we'll be more than happy to provide any needed assistance.
Rocketfish Support
Irene
https://www.rocketfishproducts.com/support