Customer Ratings & Reviews
- Model:
- 24R2E5
- |
- SKU:
- 6670263
Customer reviews
Rating 4.7 out of 5 stars with 200 reviews
(200 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality and the overall ease of use of this product. Users frequently highlight that the compact size is perfect for smaller rooms, while the integrated Bluetooth audio and smart features add significant convenience. The user-friendly interface and manageable weight further contribute to a positive experience for those using the device.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up. Perfect size for my back porch.
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is perfect for my kitchen works wonderfully and easy to use.
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that it has so many options as a smart TV. Amazon prime, Netflix, Hulu, Disney+.
I would recommend this to a friendRated 4 out of 5 stars
New TV Easy Setup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Receiver the Roku TV within the date range initially stated. Set up was easy. TV was automatically connected to WiFi and worked well
I would recommend this to a friendRated 5 out of 5 stars
Compact, but does the job
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed this cute little TV for the kids bedroom/guest room.
I would recommend this to a friendRated 5 out of 5 stars
Tv Needs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv for what we needed it for. Also great for the right price as well.
I would recommend this to a friendRated 5 out of 5 stars
Perfect fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife needed a small tv for her library, she loves it.
I would recommend this to a friendRated 5 out of 5 stars
Great Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It work great just didn't use it enough so I didn't need it anymore
I would recommend this to a friendRated 4 out of 5 stars
Good tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The operating system of roku is very smooth no lag at all
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Roku 24 inch tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Th3 tv seems ok as far as viewing, but navigating is difficult and the remote control is lacking in functions and the tv talks to you all the time when navigating through the functions.
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hi William! Thanks for choosing Roku and for sharing your feedback. If you haven't already, try to reset your remote by holding the pairing button on the back for at least 20 seconds. If your remote doesn’t have a pairing button, press and hold the Back and Home buttons for 20 seconds. Then restart your Roku device, replace or recharge the batteries, and try pairing your voice remote again. For detailed instructions, visit: https://support.roku.com/en-gb/article/21306145024535#section-2. You can also use the Roku mobile app for voice control, quick searches, launching apps, and more. If the issue continues, please reach out at http://support.roku.com/contactus. We hope this helps! Jessica, Roku Customer Advocate
Rated 4 out of 5 stars
Poor picture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color is not as good as previous TVs we’ve purchased
No, I would not recommend this to a friendRated 3 out of 5 stars
Old person issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having difficulty connecting to our Spectrum service. Remote has no numbers on it! Can't record programs, movies.
I would recommend this to a friendBrand response from Roku Support
Posted .Hi Dayton! Thanks for sharing. Just a quick heads‑up: Roku devices can’t record movies on their own. To save movies, you’ll need a streaming app with cloud DVR—like YouTube TV, Hulu + Live TV, or Sling TV. You can also record over‑the‑air channels by using an antenna with a separate TV tuner. Also, Roku remotes don’t usually have number buttons for entering channel numbers. Instead, channels are selected through our grid-style interface, and any number buttons are typically used for search or navigation. If you ever need help down the road, feel free to reach out. We’ll also pass your feedback along to our product team. Thanks! Elmer, Roku Customer Advocate
Rated 1 out of 5 stars
Roku 24 LED Smart TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible to try to set up, returned after 3 different people tried and on line instructions are just as horrible. When I returned there were two of the TV's sitting behind the counter that had been returned also. The salesman stated that it was very simple to hook up. Not so.
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hi Lynn! Thanks for taking a moment to share. We’re sorry to hear that it didn’t work out but we appreciate your feedback nonetheless. If there is anything that we can assist you with down the road, please don't hesitate to reach out. In the meantime, we will be sure to pass this along to the product team. Thanks! Elmer, Roku Customer Advocate
Rated 1 out of 5 stars
Roku -24" class select series HD (720p) LED
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know what to say but I didn't get it yet. I just wanted to let you know what I didn't get.l gust to call you back and I don't know what to do with that I just wanted to let you know.
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hi Paul! Thanks for sharing with us. Since the TV was purchased and shipped through the retailer, we have limited visibility into the shipping process; however, we want to assist you. Please contact BestBuy directly so they can help you with tracking your order. Thank you! Elmer, Roku Customer Advocate
Rated 1 out of 5 stars
Sound is horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for Bedroom. Picture is ok but the sound was horrible. Tried it even with a small soundbar to no avail. Had to return to store.
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hi Marcia! Help has arrived. To start, ensure your Roku TV is updated to the latest software. You can also adjust your sound settings anytime. Just start playing something, press the Star (*) button on your Roku remote, then choose Sound settings or Advanced sound settings to pick the sound mode you prefer. For more details, visit: https://support.roku.com/en-us/article/learn-about-sound-modes. If you need more help, you can reach us at: http://support.roku.com/contactus. Thanks! Elmer, Roku Customer Advocate
Rated 1 out of 5 stars
Worst TV Ever!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is literally the worst tv I have ever bought. I haven't even had it a week and it is freezing and glitching. Its very disappointing because I have had the regular Roku device for years and loved that setup. I will be returning it today.
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hi there! Thank you for sharing your experience with us. For a quick tip, it is imperative to ensure that your device is operating on the latest software version. This will significantly enhance its functionality and provide access to the most recent features. To verify, navigate to Home > Settings > System > Software Update > Check Now. It is also essential to ascertain the stability of your Wi-Fi connection to enable uninterrupted streaming. For further guidance, please refer to the following link: https://support.roku.com/article/213122277#section-1. Additionally, consider connecting to a different network, such as a mobile hotspot, to determine if the issue lies with your Wi-Fi router or Roku device. If the problem persists, please feel free to reach out to us at support.roku.com/contactus.
Thanks!
Elmer, Roku Customer Advocate
Rated 1 out of 5 stars
Bad delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen was shattered during delivery. Unable to determine if tv was any good.
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hello! We're sorry to hear about the condition in which your TV arrived. Since the TV was purchased and shipped through the retailer, we have limited visibility into the shipping process; however, we want to assist you. Please contact BestBuy directly so they can help you with tracking your order. Thank you! Elmer, Roku Customer Advocate
Rated 1 out of 5 stars
I made a mistake and was helped to correct it.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was a mistake, I didn't know that this tv was for streaming programs and not local tv stations. I am returning this set and thank your customer service chat person for finding me the right set which I purchased and will be delivered today.
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hello Barbara, thank you for your message. We completely understand the confusion, and we appreciate you letting us know. While the Roku TV can receive local TV stations, it does require an over‑the‑air (OTA) antenna to do so. We’re glad to hear that our customer service representative was able to help you find the TV that best fits your needs. If there’s anything we can assist you with in the future, please don’t hesitate to reach out. Thanks again! Jessica, Roku Customer Advocate
Rated 1 out of 5 stars
having to sign in
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too much hassle to use. it sits in a corner till i can get rid of it.
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hello Norman, thank you for sharing! What specific issue do you have with the TV? We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us, and we’re eager to assist. Thanks! Bernie, Roku Customer Advocate
Rated 1 out of 5 stars
Super sensitive screen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has a very sensitive screen. I wouldnt recommend it for children unless it is being mounted.
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hello, Yasmin. Thanks for sharing your feedback. Always remember that our support team is here to help. If you have issues with the TV, please don't hesitate to contact us at support.roku.com/contactus. Your feedback is important to us, and we're always here to assist. Happy Streaming! Bernie, Roku Customer Advocate

















