Customer Ratings & Reviews
- Model:
- 24R2A5R
- SKU:
- 6536708
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the picture quality and ease of use as significant strengths of the 24" Class Select Series HD Smart RokuTV. Many also appreciate the TV's size and price point, finding it ideal for various spaces. However, some users have reported issues with the remote control's responsiveness and volume control. A few also noted concerns about the stability of the stand.
This summary was generated by AI based on customer reviews.
Works well!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earl yet, but seems to work properly. No problems so far.
I would recommend this to a friendSevere Platform Crash Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television itself is fine. The one that I bought is very small in order to fit a small space so the low resolution was a considered necessity. The real issue I have is that the Roku platform itself as well as the apps constantly crash. The issue is not environment related since I use other devices in the same space with no issues. The crashes are frequent enough to have become VERY annoying and are causing me to consider replacing the unit.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Rick, this certainly isn’t the kind of experience we’d hope for you to have and we're here to help. Please visit us online so that we can work with you directly at support.roku.com/contactus. Your feedback is very important to us and we’re eager to assist.
Thank you!
Roku Customer Advocate
Television
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one I had open starz app and two accounts were on there made calls to best buy, roku and couldn't get ahold of starz Sent it back for exchange.
I would recommend this to a friendSmart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These tvs are excellent. The only issue I had was a default remote. The volume keys do not work for me.
I would recommend this to a friendBrand response from Roku Team
Posted .Hi Laura, thanks for letting us know about your experience. We're glad to hear that you love the TV but we'd like to help remedy the issue you're having with the remote control. When you have a chance, please reach out to our team directly at support.roku.com/contactus so that we can assist.
Thank you!
Roku Customer Advocate
Deep Housing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best quality product, deep housing, picture not as good as higher end brands.
No, I would not recommend this to a friendWouldn't recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio is not great. Wouldn't recommend this product.
No, I would not recommend this to a friendCheesy qual
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV in October. From the reviews, I thought I give it a chance. WRONG ANSWER!!!!! It is always losing its connection while streaming. I’m in the middle of a good show and…..oops, it goes to the home page. This is my 5th Roku TV so I’d say I know how to operate them. Too late to return. Too bad
No, I would not recommend this to a friend- Pros mentioned:Picture quality
ROKU TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The absolute worst T..V. i have ever had, I spent over 30 minutes at B.B customer service and he kept telling me it was spectrum and not the T.V. So the same thing is wrong as when I took it in. The picture and sound are fine when it works.
No, I would not recommend this to a friend Roku 24" TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture would go from focused to blurry constantly.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Oh no! This is certainly not the kind of experience that we'd hope for you to have. Is this only happening on one channel or does it happen across multiple channels?
Sometimes, performing a system restart on the player can resolve this. Other times, you might need to uninstall and reinstall the affected channels, check the status of your wireless connection, or contact the channel's service provider.
Our Support site has a robust FAQ article that may help, too. Learn more: https://support.roku.com/article/208755548. We hope this helps!
If your issue continues, please contact us directly at support.roku.com/contactus so that we can assist. Thank you! Roku Customer Advocate
- Cons mentioned:Remote control
TROUBLSOME REMOTE CONTROL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works ok but the remote control is a problem. the volume button does not work. I have tried to reprogram the remote but it does not adjust. It's very frustrating and I may have the TV back to the store.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, thanks for taking a moment to share, though we'd like to offer our assistance. Have you had a chance to contact our support team? Please visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist.
Thanks!
Roku Customer Advocate
Terrible tv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible tv, don’t waste your money. Mine started getting red & blue lines all over the screen. The initial reviews looked good but after some time the lines appear and it’s so frustrating because there’s nothing you can do about it. When I searched for the issue, many people have had this happen. The Roku support from India does not help. I will not get another one.
No, I would not recommend this to a friendOnly recommend for very patient buyer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for small space, when it works. Streaming programs frequently stall or crash, especially when using YouTubeTV. It is not my network since all other devices in the home work fine. Very frustrating. On other smart TVs I can pause program and return to where I left off, even after ½ hour or more. Roku TV drops the show after a few minutes and depending upon the point at which it dropped, you can't always resume or restart the program. Similarly, rewind to restart or replay a segment generally stalls then crashes. Need to turn the TV off completely and restart.
No, I would not recommend this to a friendRoku TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is not what I thought I was buying. I have been unable to set it up so I can watch local TV stations, so therefore it is useless to me. I went back to the store for help and no one could tell me if I could somehow set it up to watch local TV like have on the other TV's in my home.
No, I would not recommend this to a friend- Cons mentioned:Volume
Said WHA ? ? ?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume is WAY too low. I have tried to adjust it but to no avail. I tried to make it right with Best Buy but to no avail.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, this sounds a bit unusual and we're here to help. Have you had a chance to contact our customer support team? Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist.
Thank you!
Roku Customer Advocate
- Cons mentioned:Remote control
Bad reception at times
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv blacks out freezes and is pixelated. Also the remote doesn't work properly
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi NoreenE, thanks for sharing. If you haven't reached out to our support team yet, we're here and ready to dive into this with you. Simply head over to support.roku.com/contactus and let one of our agents guide you. We value your input and we're eager to assist. Stay connected, Roku Customer Advocate.
Audio Sucks!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Voice lags the lips by more than 5 seconds. I have to restart the shows every few minutes to get the audio to sync. By the time I I found out nothing would fix it, the return date had passed (15days!). Will never buy another one again.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, thank you for taking a moment to share as your feedback is incredibly important to us.
Do you notice the A/V sync issues only one channel, such as Netflix/Hulu/Peacock, or does it happen across multiple channels? If your issue continues, please contact us at support.roku.com/contactus so that we can assist you directly.
We're always here to help!
Roku Customer Advocate
Highly recommend against purchase.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have owned this set a few months now and Roku continues to add more and more ads and boxes that clutter up the home screen. Eventually you might have room for an app or 2, but the rest will be ads and Roku buttons that you don't want and can't remove. Buyer beware on this one, or any Roku device for that matter.
No, I would not recommend this to a friendDon't consider this unless you know ROKU
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an awful purchase that I returned. I thought I was simply ordering a TV, but I never did figure out how to connect to local channels.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, help has arrived! We have a great blog post that addresses all of the free and paid ways to watch live TV channels here: https://www.roku.com/blog/watching-live-tv-on-the-roku-platform.
If you haven't already, be sure to check out The Roku Channel—it features over 10,000 hit movies, TV, and 24/7 news at no cost to you. There is even a Live TV Channel Guide with instant access to live feeds from over a dozen national news providers, including ABC News, NBC News NOW, Reuters, Yahoo!, and USA Today. As for local news, you may be able to find your local stations on either NewsON, STIRR, or Haystack Local and World News. And you can always install an antenna to scan for local channels in your region.
We hope this helps and if you still need assistance, don't hesitate to reach out to our team so we can help. Thanks!
Roku Customer Advocate
Beyond a doubt, the worst!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So "buggy " that nothing that the support team worked.
No, I would not recommend this to a friendAwful product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did work right out of the box. Complete disappointment
No, I would not recommend this to a friend