Customer Ratings & Reviews
- Model:
- 32R3B5/32R3BX
- SKU:
- 6578344
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers value the 32" Class Select Series Full HD Smart RokuTV for its great picture quality and ease of use, with many finding the setup process simple. The TV's size and lightweight design are appreciated, making it suitable for various spaces. The smart TV functionality expands access to numerous apps, enhancing its overall value. However, some customers have reported issues with the remote control and wished for Bluetooth connectivity.
This summary was generated by AI based on customer reviews.
Great for AirBnBs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like these TVs for guest mode at my rental home they can enter their check-out date and it signs them out
I would recommend this to a friend- Pros mentioned:Picture quality
Bad sound design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is great but I’m returning it tomorrow because there’s no way to play the sound thru my existing sound system. I have a converter to change the optical to analogue and the sales associate said it would work but it will not. I called Roku and was informed this tv will only work with a Roku sound bar. So back it goes for refund!
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi William, thank you for taking the time to share your thoughts. We're sorry to hear that things didn't work out, but we genuinely appreciate your feedback. If there's anything we can assist you with in the future, please don't hesitate to reach out. In the meantime, we will make sure to pass your comments along to the product team.. Thanks! Elmer, Roku Customer Advocate
Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku is great. Lot's of free options for old TV shows.
I would recommend this to a friendFreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for the price and easy to use for my kiddos
I would recommend this to a friendBroke in less than a year
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.randomly got a white vertical streak on my screen when watching prime. Unplug my tv for a couple hours and plugged it back in only for it to get worse. The streak turned into the entire screen fading to white than black. Had to go buy a new tv in the end. Unsure why this tv broke with only three months of use and only 9 months old.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Madison, thanks for sharing. This sounds a bit unusual and we'd like to learn more and help troubleshoot this with you. Please visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist. Thanks! Elmer, Roku Customer Advocate
Disappointing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive always been happy with my Roku boxes. So I expected to be happy with this TV. But Im not. I expected the performance of a Roku Ultra but instead got the performance of a cheap streaming stick from 10 years ago. Slow and laggy. Its not a bad TV otherwise, but I hope they try again and shoot for a more top of the line experience.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there! Thanks for letting us know about the behavior you are seeing with your Roku device. Is this still occurring for you? Please check the device's running software by going to Settings > System > System restart. Doing a restart will help, too. Go to Settings > System > System restart. Need help? Please visit us online at support.roku.com/contactus to connect with an agent who can assist you in troubleshooting this. Your feedback is very important to us, and we're eager to assist.
Thank you!
Roku Customer Advocate
Loose feeting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the feet that holds the tv does not seem to work properly, I can't secure it.
I would recommend this to a friendBrand response from Roku Team
Posted .Hi Mic, thank you for informing us about the issue. Please reach out to our support team to ensure your TV screws are fitted properly at support.roku.com/contactus. We look forward to talking with you soon! Elmer, Roku Customer Advocate
ROKU TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely difficult to initially set up. I had to exchange for another.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Larry, we are thrilled that you've decided to use our Roku product and are genuinely grateful for your support. If you encounter any challenges during the setup or activation process, please do not hesitate to reach out to us at https://support.roku.com/contactus. Your feedback is incredibly important to us and plays a crucial role in shaping our products and services.
We can't wait for you to start streaming!
Elmer, Roku Customer Advocate
Glad my old TV went POOF.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Roku TV. Only 1 small remote to control everything: power, volume, surfing.
I would recommend this to a friendRoku TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is just what we needed and it was also at a great price!
I would recommend this to a friendRoses roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sometimes shuts down but only 2 times in last 2 months
I would recommend this to a friendBrand response from Roku Team
Posted .Hi Dan. Thanks for letting us know about this! We're here to help. Please get in touch with our support team online at support.roku.com/contactus. In the meantime, please check the software version of the TV to see if it's up to date by going to Settings > System > Software update. Your feedback is very important to us, and we’re eager to assist. Thanks! Bernie, Roku Customer Advocate
Christmas Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t know about this , I purchased this for a Christmas gift !
I would recommend this to a friendno problem.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.no problem, just returned it and bought a different brand with a larger screen
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, Bonnie. Thanks for letting us know. We see that you have given us 3 out of 5 stars. If you need assistance with anything, we are here to help. Contact us directly at support.roku.com/contactus to connect with a live agent who can assist you. Your feedback is very important to us, and we’re eager to help. Thank you! Bernie, Roku Customer Advocate
Roku 32"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Roku TV does everything we need in 1 unit making connections easy.
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv got it for my beautiful granddaughter she loves it
I would recommend this to a friendBroke after 4 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 4 months would not recommend. Screen went dead.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi James, help has arrived! Please visit us online at support.roku.com/contactus to connect with an agent who can assist. Your feedback is very important to us, and we’re eager to assist. Thank you! Bernie, Roku Customer Advocate
Sound Unreliable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this TV, but after returning one, the second one had the same problem - the sound kept going out (using just the TV speakers) and I could not find any answers to why after numerous changes to the settings and searches on the internet. When it worked it was great, but the only way to fix it was to restart the TV and the problem popped up every time we used it. Certainly not acceptable. Roku has taken a step back with this one. I've always like their products before, but now I'm not so sure.
No, I would not recommend this to a friendSound issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was great but I was told I was going to have ESPN but that was not the case. I have to pay for ESPN, an addition, the sound went dead, and I had to return it.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Samuel, We're sorry to hear about your troubles. Most customers will receive an email with an activation link and promotional code. However, if you didn't receive an email or are having other troubles, we recommend reaching out to Best Buy's customer support team directly. We hope this can be resolved for you soon, and we appreciate your support. Happy Streaming!
Elmer, Roku Customer Advocate
Not a monitor for Windows
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV may be OK, but it won't work as a computer monitor' The device recognizes the computer when the computer is booting up. It recognizes the computer when running linux. It loses the connection when Windows 10 loads. We returned the TV and brought home another of the same and the same error occurred. Then Best Buy furnished a TCL TV. The TCL works just fine.
No, I would not recommend this to a friendRoku 32" TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told this was a good TV to use with Verizon cable, but I had to return it because it was not easy to set up.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello! We are thrilled that you've decided to use our Roku product and are genuinely grateful for your support. If you encounter any challenges during the setup or activation process, please do not hesitate to reach out to us at https://support.roku.com/contactus. Your feedback is incredibly important to us and plays a crucial role in shaping our products and services.
We can't wait for you to start streaming!
Elmer, Roku Customer Advocate