Customer Ratings & Reviews
- Model:
- 32R3B5/32R3BX
- SKU:
- 6578344
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the good picture quality and the super easy setup of the 32" Class Select Series Full HD Smart RokuTV. Many find the size to be nice, especially for a bedroom, and appreciate its lightweight design. However, a few customers have reported issues with the remote control synchronization.
This summary was generated by AI based on customer reviews.
Loose feeting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the feet that holds the tv does not seem to work properly, I can't secure it.
I would recommend this to a friendBrand response from Roku Team
Posted .Hi Mic, thank you for informing us about the issue. Please reach out to our support team to ensure your TV screws are fitted properly at support.roku.com/contactus. We look forward to talking with you soon! Elmer, Roku Customer Advocate
Roku TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is just what we needed and it was also at a great price!
I would recommend this to a friendChristmas Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t know about this , I purchased this for a Christmas gift !
I would recommend this to a friendRoku 32"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Roku TV does everything we need in 1 unit making connections easy.
I would recommend this to a friendBroke in less than a year
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.randomly got a white vertical streak on my screen when watching prime. Unplug my tv for a couple hours and plugged it back in only for it to get worse. The streak turned into the entire screen fading to white than black. Had to go buy a new tv in the end. Unsure why this tv broke with only three months of use and only 9 months old.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Madison, thanks for sharing. This sounds a bit unusual and we'd like to learn more and help troubleshoot this with you. Please visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist. Thanks! Elmer, Roku Customer Advocate
Roses roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sometimes shuts down but only 2 times in last 2 months
I would recommend this to a friendBrand response from Roku Team
Posted .Hi Dan. Thanks for letting us know about this! We're here to help. Please get in touch with our support team online at support.roku.com/contactus. In the meantime, please check the software version of the TV to see if it's up to date by going to Settings > System > Software update. Your feedback is very important to us, and we’re eager to assist. Thanks! Bernie, Roku Customer Advocate
ROKU TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely difficult to initially set up. I had to exchange for another.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Larry, we are thrilled that you've decided to use our Roku product and are genuinely grateful for your support. If you encounter any challenges during the setup or activation process, please do not hesitate to reach out to us at https://support.roku.com/contactus. Your feedback is incredibly important to us and plays a crucial role in shaping our products and services.
We can't wait for you to start streaming!
Elmer, Roku Customer Advocate
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv got it for my beautiful granddaughter she loves it
I would recommend this to a friendno problem.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.no problem, just returned it and bought a different brand with a larger screen
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, Bonnie. Thanks for letting us know. We see that you have given us 3 out of 5 stars. If you need assistance with anything, we are here to help. Contact us directly at support.roku.com/contactus to connect with a live agent who can assist you. Your feedback is very important to us, and we’re eager to help. Thank you! Bernie, Roku Customer Advocate
Sound Unreliable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this TV, but after returning one, the second one had the same problem - the sound kept going out (using just the TV speakers) and I could not find any answers to why after numerous changes to the settings and searches on the internet. When it worked it was great, but the only way to fix it was to restart the TV and the problem popped up every time we used it. Certainly not acceptable. Roku has taken a step back with this one. I've always like their products before, but now I'm not so sure.
No, I would not recommend this to a friendBroke after 4 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 4 months would not recommend. Screen went dead.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi James, help has arrived! Please visit us online at support.roku.com/contactus to connect with an agent who can assist. Your feedback is very important to us, and we’re eager to assist. Thank you! Bernie, Roku Customer Advocate
Roku 32" TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told this was a good TV to use with Verizon cable, but I had to return it because it was not easy to set up.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello! We are thrilled that you've decided to use our Roku product and are genuinely grateful for your support. If you encounter any challenges during the setup or activation process, please do not hesitate to reach out to us at https://support.roku.com/contactus. Your feedback is incredibly important to us and plays a crucial role in shaping our products and services.
We can't wait for you to start streaming!
Elmer, Roku Customer Advocate
Annoying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Annoying. No bluetooth, you have to click through apps to get to cable tv every time turn on.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Aelson, thank you for your feedback! Bluetooth is available only on Roku Select Plus and Roku Pro Series TVs. However, you can use Headphone Mode to connect your wireless headphones to your TV via your smartphone for private listening. To learn more, refer to this link: https://support.roku.com/article/217288467. Also, if you want to access cable service when you turn on your TV, please follow this step. Press Home > Settings > System > Power, and select which HDMI port you used for your cable box. If you need further assistance, let us know at http://support.roku.com/contactus.
Thanks, and Happy Streaming!
Roku Customer Advocate
Sound issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was great but I was told I was going to have ESPN but that was not the case. I have to pay for ESPN, an addition, the sound went dead, and I had to return it.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Samuel, We're sorry to hear about your troubles. Most customers will receive an email with an activation link and promotional code. However, if you didn't receive an email or are having other troubles, we recommend reaching out to Best Buy's customer support team directly. We hope this can be resolved for you soon, and we appreciate your support. Happy Streaming!
Elmer, Roku Customer Advocate
Not a monitor for Windows
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV may be OK, but it won't work as a computer monitor' The device recognizes the computer when the computer is booting up. It recognizes the computer when running linux. It loses the connection when Windows 10 loads. We returned the TV and brought home another of the same and the same error occurred. Then Best Buy furnished a TCL TV. The TCL works just fine.
No, I would not recommend this to a friendVery slow and buggy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazon keeps dumping ads and updates that made this TV unusable. Don’t buy a FireTV if you want to be able to use it more than a few years
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello there. Thanks for letting us know. We see that you have given us a 2 out of 5 stars. If there is anything that you need assistance, we are here to help. Contact us directly at support.roku.com/contactus to connect with an agent who can assist. Your feedback is very important to us, and we’re eager to help. Thank you! Bernie, Roku Customer Advocate
Roku tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't as great a picture as other Roku products i currently have
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Ringleider, thanks for taking a moment to share your experience with us. We have a few tips that may help! Your Roku TV system has multiple preset picture modes that adjust the image's appearance to suit your preferences and viewing environment. Please refer to this FAQ to improve the picture quality: https://support.roku.com/article/115007365648. If you need help, contact us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us, and we're eager to assist. Thanks, and Happy Streaming! Bernie, Roku Customer Advocate
Worst sounding TV ever experienced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a fan of the Roku platform, have two TCL Roku TVS and Roku Ultra box… but this TV is unlistenable! It was the worst sounding TV I’ve ever had. Took it straight back to Best Buy and replaced it with a Hisense also with Roku built in and it is fine (this is an office TV, not needing premium sound, just adequate, listenable sound).
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Chris, thanks for taking a moment to share. We’re sorry to hear that it didn’t work out but we appreciate your feedback nonetheless. If there is anything that we can assist you with down the road, please don't hesitate to reach out. In the meantime, we will be sure to pass this along to the product team. Thanks! Roku Customer Advocate
Defective
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv for my semi and opened it brand new out of box worked great the first night then while here shut down in Cali the tv is in a non stop boot loop or if it does manage to stay up for 10 mins and then starts it all again I have gone through and switched it to 4 different plugs in my truck and even factory reset the tv and it still does it. And where im across the states im going to miss the 15 day return policy so i am out the 160$ i paid for this.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there! Thanks for sharing. Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us, and we’re eager to assist.
Thanks!
Elmer, Roku Customer Advocate
Don't choose this model!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a terribly slow processor, or an inept OS. I don't know which, but it constantly slows down, freezes, and even locks up. Best Buy's "service" dept was worthless. Do yourself a favor, don't choose this model. And reconsider Best Buy.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, Bob. Thanks for sending us a review! We understand that you have a problem with the device, which is constantly freezing. No worries! We're here to help. Try plugging the TV into a different outlet or power strip. Restarting the device and your internet will help, too.
Furthermore, you can reset your device's network connection. Go to Settings > Advance system restart > Network connection reset > Reset connection to reset your network connection. Here's a helpful link to connect to the internet: https://support.roku.com/article/115015760328. You can also get assistance from our Roku support online at http://support.roku.com/contactus. We'll be more than happy to help you. Happy Streaming! Bernie, Roku Customer Advocate