Customer Ratings & Reviews
- Model:
- 32R3B5/32R3BX
- SKU:
- 6578344
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers value the 32" Class Select Series Full HD Smart RokuTV for its great picture quality and ease of use, with many finding the setup process simple. The TV's size and lightweight design are appreciated, making it suitable for various spaces. The smart TV functionality expands access to numerous apps, enhancing its overall value. However, some customers have reported issues with the remote control and wished for Bluetooth connectivity.
This summary was generated by AI based on customer reviews.
Very slow and buggy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazon keeps dumping ads and updates that made this TV unusable. Don’t buy a FireTV if you want to be able to use it more than a few years
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello there. Thanks for letting us know. We see that you have given us a 2 out of 5 stars. If there is anything that you need assistance, we are here to help. Contact us directly at support.roku.com/contactus to connect with an agent who can assist. Your feedback is very important to us, and we’re eager to help. Thank you! Bernie, Roku Customer Advocate
Annoying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Annoying. No bluetooth, you have to click through apps to get to cable tv every time turn on.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Aelson, thank you for your feedback! Bluetooth is available only on Roku Select Plus and Roku Pro Series TVs. However, you can use Headphone Mode to connect your wireless headphones to your TV via your smartphone for private listening. To learn more, refer to this link: https://support.roku.com/article/217288467. Also, if you want to access cable service when you turn on your TV, please follow this step. Press Home > Settings > System > Power, and select which HDMI port you used for your cable box. If you need further assistance, let us know at http://support.roku.com/contactus.
Thanks, and Happy Streaming!
Roku Customer Advocate
Roku tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't as great a picture as other Roku products i currently have
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Ringleider, thanks for taking a moment to share your experience with us. We have a few tips that may help! Your Roku TV system has multiple preset picture modes that adjust the image's appearance to suit your preferences and viewing environment. Please refer to this FAQ to improve the picture quality: https://support.roku.com/article/115007365648. If you need help, contact us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us, and we're eager to assist. Thanks, and Happy Streaming! Bernie, Roku Customer Advocate
Worst sounding TV ever experienced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a fan of the Roku platform, have two TCL Roku TVS and Roku Ultra box… but this TV is unlistenable! It was the worst sounding TV I’ve ever had. Took it straight back to Best Buy and replaced it with a Hisense also with Roku built in and it is fine (this is an office TV, not needing premium sound, just adequate, listenable sound).
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Chris, thanks for taking a moment to share. We’re sorry to hear that it didn’t work out but we appreciate your feedback nonetheless. If there is anything that we can assist you with down the road, please don't hesitate to reach out. In the meantime, we will be sure to pass this along to the product team. Thanks! Roku Customer Advocate
Defective
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv for my semi and opened it brand new out of box worked great the first night then while here shut down in Cali the tv is in a non stop boot loop or if it does manage to stay up for 10 mins and then starts it all again I have gone through and switched it to 4 different plugs in my truck and even factory reset the tv and it still does it. And where im across the states im going to miss the 15 day return policy so i am out the 160$ i paid for this.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there! Thanks for sharing. Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us, and we’re eager to assist.
Thanks!
Elmer, Roku Customer Advocate
Don't choose this model!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a terribly slow processor, or an inept OS. I don't know which, but it constantly slows down, freezes, and even locks up. Best Buy's "service" dept was worthless. Do yourself a favor, don't choose this model. And reconsider Best Buy.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, Bob. Thanks for sending us a review! We understand that you have a problem with the device, which is constantly freezing. No worries! We're here to help. Try plugging the TV into a different outlet or power strip. Restarting the device and your internet will help, too.
Furthermore, you can reset your device's network connection. Go to Settings > Advance system restart > Network connection reset > Reset connection to reset your network connection. Here's a helpful link to connect to the internet: https://support.roku.com/article/115015760328. You can also get assistance from our Roku support online at http://support.roku.com/contactus. We'll be more than happy to help you. Happy Streaming! Bernie, Roku Customer Advocate
Didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV did not work. The legs were extremely difficult to put on. I returned it the next day for a full refund
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello! Thanks for taking a moment to share. We’re sorry to hear that it didn’t work out but we appreciate your feedback nonetheless. If there is anything that we can assist you with down the road, please don't hesitate to reach out. In the meantime, we will be sure to pass this along to the product team. Thanks! Elmer, Roku Customer Advocate
Too many problems!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this TV. Very difficult to rewind a show or even pause. Picture quality is okay but should have bought a new Roku for my Vizio. I have a large Roku TV which I love and have no problems with.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Rondal, this doesn't sound quite right, and we'd like to help. Please visit us online at support.roku.com/contactus to connect with an agent who can assist you in troubleshooting this issue. Your feedback is very important to us, and we’re eager to help. Happy Streaming! Bernie, Roku Customer Advocate
Defective 32” ROKU smart tv??
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had TV less than a month. Already have issues. Appears to be stuck in a loop on the ROKU icon. Icon blinks on and off every several seconds. Have to unplug to turn off. Not much help from online assistance.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi, Leroy. Thanks for taking the time to share this with us. We understand that you have a problem with your Roku TV, and we're here to help. To start, turn off and unplug your Roku TV from the power outlet for at least 15 seconds, then try a different plug and avoid using a power strip (plug it directly into the wall). Also, please ensure your device is operating on the latest software version. This will significantly enhance its functionality and provide access to the most recent features. Navigate to Home > Settings > System > Software Update > Check Now to verify. If none of these suggestions work, please get in touch with a member of our team so that we can assist you directly at support.roku.com/contactus.
Thank you!
Roku Customer Advocate
Unplayable in game mode
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to be a bedroom gaming tv. Turning on game mode results in constant stuttering, turning it off causes high input lag; truly the worst of both worlds.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Joey, this doesn't sound quite right, and we'd like to help. Please visit us online at support.roku.com/contactus to connect with an agent who can assist you in troubleshooting this issue. Your feedback is very important to us, and we’re eager to help. Thanks! Bernie, Roku Customer Advocate
Bad quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good tv big lines on the screen out of no where
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello! Thank you for sharing with us. But no worries, we're here to help. To begin, please unplug your TV from the power outlet for at least 15 seconds, then plug it back in. If the issue persists, we recommend checking whether your TV is running the latest software version. You can do this by navigating to: Home > Settings > System > Software Update > Check Now. If the problem continues, you may need to perform a hard reset. For step-by-step instructions, please refer to this article: https://support.roku.com/article/208757008. If the issue persists, let us know at support.roku.com/contactus. Thanks! Elmer, Roku Customer Advocate
Wobbly tv stands
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv stands that you screw into the bottom are very difficult to fit correctly and make the tv wobbly and unstable. Unless youre going to mount the tv on the wall, i would not recommend this product.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Dana, thank you for your feedback. We understand how frustrating it can be when the TV stand is wobbly and unstable. Please reach out to our support team so we can assist you in ensuring that your TV screws are fitted properly. You can contact us at support.roku.com/contactus. We appreciate your input and will share it with our team. Thanks for taking the time to leave a review!
Elmer, Roku Customer Advocate
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not user friendly, wanted channels not available without activation of plans and additional charges
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, Gramps. We appreciate you sharing your input! To see more free movies and channels, check out this article: https://www.roku.com/blog/free-movies-channels-roku. If you have questions or issues with your Roku, you can contact us at support.roku.com/contactus to connect with an agent who can assist. Your feedback is very important to us, and we're eager to help.
Thank you! Bernie, Roku Customer Advocate
- Pros mentioned:Picture quality
Some Pros and Cons
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: The TV is functional and works fine. Sound is better than the TV it replaced (also a 32" smart TV). Con's: Tons of intrusive personal questions to answer in order to actually make the TV function, tons of ads on the menu page, a voice control on the remote, all of which means your personal information is being sold/leaked/used/abused on the internet. Also, power cord was a foot shorter than the old TV, necessitating an extension cord to get it plugged in to the same outlet, and the TV did not come with a protective plastic film on the screen which resulted in fingerprints all over the screen from installing the TV on a wall mount, even after being extremely careful about it. Finally, the screws for the legs were missing from the packaging. Rating it 3 stars, average.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there! Thanks for your honest feedback. We value customers who provide their feedback. We assure you that we will share it with the respective team. If you have other questions or issues with your Roku, you can contact us at support.roku.com/contactus. We will be happy to assist. Happy Streaming! Bernie, Roku Customer Advocate
- Pros mentioned:Picture quality
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have several roku Smart devices, so when ,y bedroom tv died I thought I'd try a roku TV. The price was great. So far my only issue is, there is not a 3.5 mm jack outlet for a speaker I had on my old TV. I'm sure there's a work around. But the TV itself seems great, pic excellent, colors are vibrant, was easy to connect. The pay online and pick up was so easy, especially for us older folks. All around it was a sound purchase and I wouldn't hesitate to buy another.
I would recommend this to a friend - Pros mentioned:Picture quality
Pleased with the tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the Roku Tv. Set up was very easy and navigating the operations of the tv were very easy. The picture is very good, nice and clear. My only issue is that when pausing a show, when you go back to the show, there is no sound. To recover the sound I turn the tv off, then back on. It happens occasionally. I have not reached out to Roku about this issue yet.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV has great reception and picture. It was easy to set up. The holes for the base screws are not quite big enough so I was unable to get the screws all the way in. If you have a smart TV only one channel changer is needed to operate the TV. A definite plus.
I would recommend this to a friend - Pros mentioned:Picture quality
Works well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great. Set up was painless, but would appreciate it if the legs were not black on a black frame with black screws. Took a minute to get them installed.
I would recommend this to a friend - Pros mentioned:Picture quality, Setup ease
32” roku
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick setup and decent quality for a tv in that price range
I would recommend this to a friend - Pros mentioned:Picture quality
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent price..great picture and fast shipping..roku tvs are my new favorite
I would recommend this to a friend