Customer Ratings & Reviews
- Model:
- 40R3B5/40R3BX
- |
- SKU:
- 6578365
Customer reviews
Rating 4.6 out of 5 stars with 536 reviews
(536 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the 40" Class Select Series Full HD Smart RokuTV, frequently praising its picture quality and ease of use. Many also appreciate the affordable price and lightweight design, making it easy to set up and move. Positive feedback also highlights the user-friendly remote and the overall size being suitable for various spaces. A small number of users experienced connectivity issues, however.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Roku 40"
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a very good TV for the money. 1080P only, which isnt bad, but if you have to have 4K or higher, you'll need to spend more.
I would recommend this to a friendRated 4 out of 5 stars
Good deal
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My niece loves her new tv. I got it at a reduced price and I had BB rewards so that made it even better.
I would recommend this to a friendRated 4 out of 5 stars
TV good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as a good new tv, my old one got quick scoped.
I would recommend this to a friendRated 5 out of 5 stars
Roku TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Roku TV MY FAVORITE................I highly recommend.
I would recommend this to a friendRated 5 out of 5 stars
Romu
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not technologically savvy but I can still watch shows on my TV
I would recommend this to a friendRated 5 out of 5 stars
Sitting room
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and excellent setup by Beat Buy!
I would recommend this to a friendRated 5 out of 5 stars
Buying new TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a ruko TV over the phone. I'm very happy with it !!!
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv have no issues. Good for kids game bedroom.
I would recommend this to a friendRated 5 out of 5 stars
Theater tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the smart the. You can stream on it.
I would recommend this to a friendRated 4 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a really good television would recommend it to others as a gift.
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 2 out of 5 stars
Do not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started off ok then would not reconnect to the internet. Did a factory rest all kinds of stuff nd never got it to work again
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Nancy, we appreciate you taking the time to troubleshoot the issue with your TV, and thanks for letting us know. Please visit us online to get in touch with our customer support team at support.roku.com/contactus so that we can assist you. our feedback is very important to us and we’re eager to assist. Thank you! Elmer, Roku Customer Advocate
Rated 4 out of 5 stars
Granddaughter’s room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great had it mounted on her wall she love it❤️
I would recommend this to a friendRated 3 out of 5 stars
Too late to return
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is not good, and can't get voice to sync. Disappointed. Will be looking for another TV, different brand.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello Frederick, thank you for supporting our Roku products. It is advisable to consider the Wi-Fi connection as a potential cause. To fix this, we recommend unplugging your Wi-Fi router for at least 60 seconds. In addition, perform a system restart on your Roku device by navigating to Home>Settings>System>System Restart. Further insights on enhancing your Wi-Fi connection can be found at https://support.roku.com/article/213122277#section-1. If you happen to have any problems, please feel free to contact us at https://support.roku.com/contactus. Your feedback is critical to us and is crucial in shaping our products and services.
Happy Streaming!
Roku Customer Advocate
- Cons mentioned:Connectivity
Rated 2 out of 5 stars
Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get the legs attached properly. Keeps disconnect from wireless system.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there! Thank you for your patience and understanding. It's clear that this isn't the standard we aim for. Kindly reach out our support team so that we can ensure your TV screws are fitting properly at support.roku.com/contactus. Your feedback is very important to us and we’re eager to assist. Thanks!
Elmer, Roku Customer Advocate
Rated 1 out of 5 stars
Roku Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had ita little over a year, and it quit working
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hi Lettie, thanks for sharing. Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us, and we’re eager to assist. Thanks! Jessica, Roku Customer Advocate
Rated 2 out of 5 stars
not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.total disappointment.after 2 weeks the sound stopped working. then the tv would not turn on. these are basic and shouldn't be happening daily
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, thanks for sharing. Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist. Thanks! Bernie, Roku Customer Advocate
Rated 1 out of 5 stars
Problems
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV turns channel by itself. It gets frozen. Sometimes it wìll not turn to channel.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there. Thanks for letting us know about your experience, and we're sorry to hear about this. We're here to help! We advise you to check the software version of the Tv if it's up to date. We recommend restarting the TV by going to Settings > System > Power > System restart. If the issue persists, you can contact our support team to help you with the troubleshooting. Contact us here: support.roku.com/contactus. Happy Streaming! Bernie, Roku Customer Advocate
Rated 1 out of 5 stars
Poor Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve bought 3 of these. 2 lasted less than a year and has the “blinking white of death” could not be reset.
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so disappointed with this TV. I have owned Roku devices for years and thought I would upgrade to a Roku TV. This TV or the remote - have not figured out which one - is not working correctly. The response time is slow on any feature I try. I have had to reset my internet and the TV several times since I started using it.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Becky, thanks for sharing. This sounds a bit unusual, and we'd like to learn more and help you troubleshoot this. Please visit us at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us, and we’re eager to assist. Thanks! Bernie, Roku Customer Advocate
Rated 1 out of 5 stars
I won’t be purchasing from Best Buy anymore!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I won’t be purchasing from Best Buy anymore. I bought the tv in store and when I got home it was broken. I tried returning in store and store employee flat out said I wasn’t going to get a replacement or a refund. I threw the tv away and I’m out of $188. It sucks because it was my kids Christmas present and the last of my money!
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Maria, thanks for sharing. We understand how you feel. If you would like to share your experience with the store, you can contact their team here: https://www.bestbuy.com/services/presales/contactus/education?contact. They will surely value your feedback. Thanks! Elmer, Roku Customer Advocate











