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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 540 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the excellent picture quality, ease of setup, and smart TV features. They also appreciate its lightweight design, suitable size, and wide app availability. However, some users report issues with slow performance and connectivity problems. Additionally, the viewing angle can be limited, causing colors to appear washed out from the side.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 540 reviews
  • Rated 5 out of 5 stars

    Budget friendly TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV when on a budget. Meets all of my requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer serve 10/10 recommend the waxahachie store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv Roku

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value for money. A little difficult to assemple the base.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third Roku TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid TV at a great price. Lots of flexibility built in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Is Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m well pleased with all the merchandise zi bought from the Best .., Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Very happy with our purchase. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku 40"

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very good TV for the money. 1080P only, which isnt bad, but if you have to have 4K or higher, you'll need to spend more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    40.inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this smart tv..Hate you cant access the Internet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My niece loves her new tv. I got it at a reduced price and I had BB rewards so that made it even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Roku TV MY FAVORITE................I highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dr. Durkin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bedroom temperature sensor on my phone and my laptop is working fine!

    I would recommend this to a friend
    • Brand response from Roku Support
      Posted .

      Hi there, thanks for sharing. This sounds a bit unusual and we'd like to learn more and help troubleshoot this with you. Please visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist. Thanks! Bernie, Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    Buying new TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a ruko TV over the phone. I'm very happy with it !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv have no issues. Good for kids game bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Theater tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the smart the. You can stream on it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Do not buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started off ok then would not reconnect to the internet. Did a factory rest all kinds of stuff nd never got it to work again

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Nancy, we appreciate you taking the time to troubleshoot the issue with your TV, and thanks for letting us know. Please visit us online to get in touch with our customer support team at support.roku.com/contactus so that we can assist you. our feedback is very important to us and we’re eager to assist. Thank you! Elmer, Roku Customer Advocate roku

  • Rated 4 out of 5 stars

    Granddaughter’s room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great had it mounted on her wall she love it❤️

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Roku Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had ita little over a year, and it quit working

    No, I would not recommend this to a friend
    • Brand response from Roku Support
      Posted .

      Hi Lettie, thanks for sharing. Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us, and we’re eager to assist. Thanks! Jessica, Roku Customer Advocate roku

  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Poor Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought 3 of these. 2 lasted less than a year and has the “blinking white of death” could not be reset.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too late to return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is not good, and can't get voice to sync. Disappointed. Will be looking for another TV, different brand.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hello Frederick, thank you for supporting our Roku products. It is advisable to consider the Wi-Fi connection as a potential cause. To fix this, we recommend unplugging your Wi-Fi router for at least 60 seconds. In addition, perform a system restart on your Roku device by navigating to Home>Settings>System>System Restart. Further insights on enhancing your Wi-Fi connection can be found at https://support.roku.com/article/213122277#section-1. If you happen to have any problems, please feel free to contact us at https://support.roku.com/contactus. Your feedback is critical to us and is crucial in shaping our products and services.
      Happy Streaming!
      Roku Customer Advocate roku

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get the legs attached properly. Keeps disconnect from wireless system.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there! Thank you for your patience and understanding. It's clear that this isn't the standard we aim for. Kindly reach out our support team so that we can ensure your TV screws are fitting properly at support.roku.com/contactus. Your feedback is very important to us and we’re eager to assist. Thanks!
      Elmer, Roku Customer Advocate roku